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Hillcrest Royale Retirement

190 E Hillcrest Dr, Thousand Oaks, CA 91360

For more information about senior living options:
(866) 374-4058
22 reviews
Add review
  • 5 star
    58%
  • 4 star
    14%
  • 3 star
    14%
  • 2 star
    9%
  • 1 star
    5%
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Hillcrest Royale Retirement
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Hillcrest Royale Retirement
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anonymous

Child of resident/client

5.0 out of 5 stars

Our families experience, it is a nice community

The staff are super nice along with the management team. [name removed] who helped us get our loved one moved in did a great job, she was super helpful. Based on the experience we have had so far with Hillcrest Royale we would recommend them to other families.

Read all reviews

Hillcrest Royale Retirement

Hillcrest Royale Retirement is an assisted living community that cultivates relaxation and comfort for seniors seeking a quality place to age in place. Run by a mother and two sisters, we have 26 years of combined experience providing support for seniors. When we chose to create the best retirement amenities, we knew we didn’t want activities that were boring and monotonous. Instead, our goal was to craft an environment where the future was something to look forward to and activities were as dynamic as our residents. Take a peek into what we offer!

Community Amenities and Services

We offer individualized care plans intended to customize services according to residents’ lifestyle needs. We curate a comfortable home, amazing essential amenities, and a caring professional staff that enrich every moment with quality, dignity, and possibilities. Our staff provides nutritious meals daily, assists with activities of daily living, and promotes social and physical stimulation with regularly scheduled daily activities. We also like to take creative outings to places like museums, theaters, shopping, and more — there’s always something exciting just around the corner!

Below is just a sample of amenities we offer on site:

  • Movie theater
  • Game and craft lounge
  • Card room
  • Library
  • Outdoor game area
  • Large outdoor patio
  • Live music performances

Our...

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Hillcrest Royale Retirement

22 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
4.8
Staff
5.0
Meals & Dining
5.0
Activities
4.7
Value for Cost
4.1

A Place for Mom has scored Hillcrest Royale Retirement with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Hillcrest Royale Retirement has 22 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 4/29/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

anonymous

Assisted Living

Family/friend

April 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience, it is a nice community

The staff are super nice along with the management team. [name removed] who helped us get our loved one moved in did a great job, she was super helpful. Based on the experience we have had so far with Hillcrest Royale we would recommend them to other families.

anonymous

Independent Living

Toured community

December 7, 2021

3.0 out of 5 stars
Verified Review

My Tour Experience

I had a very dry tour experience at Hillcrest Royale, and I did not feel that they were upfront with me financially.

Anonymous

Independent Living

Family/friend

November 12, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

a great place for my mom

I was so impressed with this facility, the person who runs this facility really seems to care about each person there. They know every single person by name. They truly focus on nutritional value to help residence feel better. I would definitely recommend the community There was a gentleman there that was 95 years old that moved in with his wife when she passed he like this facility so much he stayed

Larry Noble

Independent Living

Family/friend

June 18, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

A nice place to live

The staff are very focused on the residents. My mom is not happy with the food. We chose this community because its proximity to our family and the price. My mom has a large apartment with a little balcony. They have all of the usual amenities that you would expect. They offer a variety of activities. The owner of the community is very kind, approachable , and focused on the residents.

concerned family member

Independent Living

Toured community

May 30, 2018

0.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.0
Value for Cost
1.5

Keep Looking

Checked out many places for my Dad, this one was a dump

Anonymous

Independent Living

Toured community

February 18, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful it out of our price range.

Anonymous

Independent Living

Toured community

November 8, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Hillcrest Royale

I toured Hillcrest Royale, and I knew right away that this was not the sort of place I wanted to be in. The place is family owned and almost 30 years old. I didn’t like it at all. It felt outdated and it looked like the sort of place where very dependent residents lived. I wanted to be in a place where I could be independent. I knew that wasn’t the place for me, so I honestly did not spend a lot of time there

Anonymous

Independent Living

Family/friend

September 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Meals are great!!

I have no complaints of how things are going for my mother since she made the move into this community. The staff have been attentive to her needs and I am comfortable with the care she has been receiving. She is enjoying the dinning experience and I have had the chance to try a few of the meals myself that where very tasty. Overall it has been a pleasant experience and we are pleased with how things are going.

Anonymous

Independent Living

August 22, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Not In a Good Location

I talked with them over the phone to see if I needed to take the next step. From what I gathered they were out of my area and not in a convenient location for family to visit and pick me up.

John Magil

Independent Living

Family/friend

February 21, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great place

Mom just moved in. She loves the staff and food. Looked at a bunch of different places in the area, we felt Hillcrest Royale had the best feel. We love that its a family business and there always someone to help mom out. Mom is happy with her new home and I'm glad i found this place. [Removed]

Anonymous

Independent Living

Toured community

February 14, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Great tour!!

The Hillcrest Royale Retirement was a very nice place. It was clean and all of the people were very friendly but it was not the right fit for what I needed,

sherry seltzer

Independent Living

Family/friend

September 25, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

chapter 2 of my life is so great because i'm here at hillcrest royale

Without a doubt this is the best retirement home anyone could ever hope for. I have been here almost 3 months and every day when I wake up gratefull that I can enjoy this chapter of my life here. being that it is family owned they make sure that every detail and everyone here is taken care of. unfortunately it would take me the entire day to go into detail of all the good that they do and I wouldn't know where to start. I could say it's as perfect as it could be. I would be more than happy to talk to someone as i'm still getting used to my kindle computer and i'm more than challenged by it.

Jeanette

Independent Living

Family/friend

May 30, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Like you're one of the family

Hillcrest Royale has been great with my mother who has some physical difficulties. The staff is kind and cheerful. They work hard at making sure your family member is taken care of like one of their own family.

Sue Bywater

Independent Living

Family/friend

May 25, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Hillcrest Royale

Hillcrest Royale is clean, professional and has a friendly staff and atmosphere. You could not ask for anything better.

Anonymous

Independent Living

Family/friend

March 11, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom Loves It

My mother loves it here at Hillcrest. Things have been great for her here, and I am very pleased with the community and everything they have done for us. It is a very clean and nice place, and the staff is very kind and helpful to her and that is wonderful to see. She enjoys going to the jewelry making class, and there are other activities offered as well. She loves the food, it is very good. I would suggest for anyone that books a tour that you have the lunch they offer you so you can experience the food.

Anonymous

Independent Living

Toured community

July 10, 2015

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Facility was well maintained. The residentsecond seemed happy. Michelle was great. She took time to answer all my questions. This facility was a little over the budget. If financially feasible, I would allow my parents to stay here.

Anonymous

Independent Living

Family/friend

June 2, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.5

wonderful experience

We had a really wonderful experience with Hillcrest Royale Retirement. They were very accommodating with us and our budget and they followed up with us proactively on how they can assist, and did an excellent job following through. My only critique is with the activities. They have a few good ones, but they need more variety and a wider range of activities so that all the residents at all ages can enjoy them. Other than that everything has really been great!

Scott D.

Independent Living

Family/friend

April 8, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Happy with my decision

These people are amazing. Mom just moved in and she says they are wonderful. They accepted our paint and colored her walls as we asked. They installed a kitchenette. They treat their guests like royalty. Mom says she gets hugs all the time from the staff. She's delighted to be here. Thanks Hillcrest Royale!

Lynn Goldfield

Independent Living

Family/friend

March 14, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A LIFESAVER!!!!

Hillcrest Royale was truly a lifesaver! I needed to find the right place for my Mother and this was recommended to me. Holly was an incredibly warm, welcoming, caring and knowledgeable source of help for me and she helped make the transition of assisted living a very easy one for both my Mother and our family. She couldn't have been any sweeter and accommodating to any and everything we needed. I can't speak highly enough about this gem and if you are needing assisted living for your loved one, you need to see and experience the love and enthusiasm the staff has here. Great activities, great food in the dining room and the facility is clean, well run, organized and honestly, I am thanking my lucky stars that we found Hillcrest Royale. Thank you also to Michelle, Nancy, Chrystal and all the staff that have welcomed my Mother with open arms!!!

A Place For Mom Customer

Independent Living

Toured community

January 3, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

depressing ok facility.P's ...

depressing ok facility.P's Mom lives there seen it 2x

Hillcrest Royale Retirement

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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