About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Legacy at Cranberry Landing

300 Cranberry Landing Dr, Rochester, NY 14609

For pricing & availability:
(866) 374-4058
8.1
Review score
21 reviews
Add review
8.1
Review score
21 reviews
  • 5 star
    29%
  • 4 star
    33%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    33%
See all reviews
8.5
Review score
1629 reviews
54 facilities
SaveShare
Legacy at Cranberry Landing
SaveShare
Legacy at Cranberry Landing community exterior
5 photos
Legacy at Cranberry Landing in google map
street view of Legacy at Cranberry Landing

Carrie G

Child of resident/client

4.0 out of 5 stars

A nice place with communication challenges

While everyone is very nice and friendly, there are procedural things that are poorly executed. Paperwork not processed on time, miscommunication between administrators and staff, difficulty communicating with anyone beyond the front desk person. Some information has to be requested, and if you don't know what to request you won't get that information.

Read all reviews

Legacy at Cranberry Landing

Welcome home to Legacy at Cranberry Landing, where a family atmosphere greets you as you enter our intimate, boutique-style setting. Conveniently located in East Irondequoit near Irondequoit Bay and within a mile of I-590 Exit 9 (Norton St/Bayview Rd) and Route 104, our residents enjoy the convenience of being close to Wegmans, shopping, medical centers, parks, Lake Ontario, Irondequoit Bay, and much more.

At Legacy at Cranberry Landing you will be greeted with friendly smiles and will soon discover that with our beautiful dining rooms, well-appointed common areas, courtyard, flagstone patio, salon/barber shop, and interfaith chapel, your apartment or suite is only a small part of your new home. Share a laugh with friends over fresh and delicious Executive Chef-prepared meals, settle into an armchair to read in our well-stocked Library, enjoy a cup of tea by the living room fireplace, take a fitness class, enjoy live entertainment, and much more.

At Legacy at Cranberry Landing, if your care needs change, your address doesn’t have to! We offer Independent Living studio, 1- and 2-bedroom apartments as well as beautifully furnished suites with discrete NYS Department of Health-licensed care including: Assisted Living, Enhanced Assisted Living, and Memory Care.

You can rest easy...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Legacy at Cranberry Landing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Legacy at Cranberry Landing

8.1 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.6
Friendliness
3.5
Care Services
2.9
Staff
3.8
Meals & Dining
3.3
Activities
3.9
Value for Cost
3.0

A Place for Mom has scored Legacy at Cranberry Landing with 8.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Legacy at Cranberry Landing has 21 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 8/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Shelly Winslow

Memory Care

Resident/client

August 6, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

My Mom was there for 2 years

It was all good until she became a "problem for them as many geriatric patients do. The price increased by thousands. She got depressed and worse rapidly. We have since moved her to another state close to other family. What an instant change!!! They're terrible

Carrie G

Independent Living

Family/friend

July 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

A nice place with communication challenges

While everyone is very nice and friendly, there are procedural things that are poorly executed. Paperwork not processed on time, miscommunication between administrators and staff, difficulty communicating with anyone beyond the front desk person. Some information has to be requested, and if you don't know what to request you won't get that information.

Mary H

Independent Living

Family/friend

July 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Legacy at Cranberry Landing

The remodeled sections great. older sections not so clean. The residents and all staff are great. Parents are in independent living but all staff is very responsive to their requests. The food is not like mom used to prepare but edible. big plus that chef meets with residents and ask for suggestions for the week and prepared them. . my parents like cranberry landing because it is smaller in size. this allows them to feel like they are sharing facilities with friends and family. versus being in an institution.

LUIS SANTIAGO

Memory Care

Family/friend

March 5, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Cranberry landing review

Only concern i have is that at times especially in evenings they are under staffed with the aides. Sometimes i have to keep searching around to find an aide who can let out of facility. Also at times there are younger aides who dont seem to really want to be there.

Anonymous

Independent Living

Family/friend

October 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live

Cranberry Landing is a smaller facility. It is clean and well kept. Very home like . Staff is wonderful. Very kind, argentine to the needs of the residents. Food is very good with lots of choices. Rooms are very spacious. They allow pets which is so nice. Cant say enough nice things about it. It has enhanced rehab, assisted living, memory care and independent living. Wish we thought about that sooner

Anonymous

Memory Care

Family/friend

September 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
2.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Legacy at Cranberry Landing review

They do take very good care her. I was just hoping it could check on her every hour.

Linda G

Assisted Living

Family/friend

August 6, 2024

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
1.0

No a Place for Mom

Cranberry Landing, a nice facility, relatively clean. We made the mistake of placing our mother there. Mom’s small room was nice & comfortable. Good natural light. The food is atrocious & not fit for seniors to eat. Everything is processed-hot dogs, chicken nuggets, pizza. The residents are elders not children. They need healthy balanced meals. The staff is mediocre. Besides a few aids that were pleasant & helpful, we found the staff to be lazy and impatient. One nurse was disinterested in anything mom said. She was impatient & intimidating. We were afraid to have her caring for our mother. Dining staff yelled at the residents to hurry up & eat so they could clean up. The staff did not accommodate residents that forget to order their meal. There is a lack of communication with the family. Everything communicated after the fact & abruptly. Not professionally managed. Look at other facilities before selecting this one. There are many better. We moved mom as soon as we could.

Anonymous

Independent Living

Family/friend

May 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Wonderful facility

staff is definitely busy, so when things don't work, like the internet it can take them a few weeks to fix it, food is good but sometimes cold but the variety is OK. People and staff are very friendly, apartments are nice sizes and clean

Anonymous

Independent Living

Resident/client

October 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

Based on my experience so far, I would recommend Legacy at Cranberry Landing communities to others. Everyone is so nice and learn your name overnight. It's very quiet most of the time. The meals are well balanced.

AZ

Assisted Living

Family/friend

October 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Legacy at Cranberry Landing

Very good place to live. We picked this community because of the service and nice rooms

Anonymous

Assisted Living

Family/friend

May 8, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
3.0
Meals & Dining
2.0

Review for Legacy at Cranberry Landing

Initially they said they had all kinds of activities and sold it as a wonderful, safe place. The staff kept changing and they never came through on their promises. The care staff originally was good, but that started to cycle through, and the younger staff was not really interested in the people. They did have one loving and caring older long standing staff member who was very kind to my loved one. No one got Covid during the lockdown so that's a positive!!

Anonymous

Memory Care

Toured community

August 13, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I liked everything . 2 bedroom were perfect facility was clean and looked modern.

J Smith

Memory Care

Family/friend

May 15, 2019

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

So disappointed ......

Claimed that they would be able to care for a loved one, well that certainly did not happen. We were told to label everything (which we did). Somehow sheets, towels, clothes and depends went missing...... They actually used a candy dish as a wash basin. Room was never clean, food was left on the counter for days......

Anonymous

Memory Care

Family/friend

January 5, 2019

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
0.5
Activities
5.0

This place is divided: it’s the director and her friends in supervisor positions vs the residents and the employees who love the residents and try to protect the residents but are not part of the director’s group. Stay away from their

Anonymous

Memory Care

January 4, 2019

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
2.5

They use the cheapest laundry soap. Clothes and items always missing. The place smells. If an employee is nasty if it’s one of management friends they get away with it. It’s like being in high school

Anonymous

Memory Care

Family/friend

January 4, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0

This is the worst place I have ever seen. Cover ups and sweeping things under the rug. Find somewhere else if you care about your loved one. Glad we are out of there.

Anonymous

Memory Care

Toured community

July 25, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Liked this place very much. They are doing upgrades, such as painting and carpets that will really spruce it up. A definite possibility.

Grandma Joy

Memory Care

Family/friend

March 27, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Legacy at Cranberry Wins My Award for Senior Residence

From the first time my daughter and I entered Legacy at Cranberry Landing ("Cranberry") to check it out as a potential residence for my Mother, we were impressed with the friendliness and welcoming that we received from residents and staff. My mother has since moved in, and she loves it. Now, she is so busy with activities and events at Cranberry, that we must make an appointment to visit her! We couldn't be more thrilled. Every day is filled from morning through evening with things for residents to participate in. Cranberry has transportation that takes them to places like Wegmans, Target, and even to the casino!

Anonymous

Memory Care

Toured community

July 25, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

I started my tour at 11am, yet I did not see residents and staff interacting in any activities. The building had a bad odor.

Anonymous

Memory Care

Family/friend

July 15, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Expensive but nice with great entertainment.

It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.

Legacy at Cranberry Landing

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Legacy at Cranberry Landing

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top