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Maplewood at Chardon

12350 Bass Lake Road, Chardon, OH 44024

For pricing & availability:
(866) 374-4058
8.4
Review score
71 reviews
Add review
8.4
Review score
71 reviews
  • 5 star
    88%
  • 4 star
    7%
  • 3 star
    1%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
9.1
Review score
947 reviews
15 facilities
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Maplewood at Chardon
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Maplewood at Chardon community exterior
18 photos2 floor plans
Maplewood at Chardon in google map
street view of Maplewood at Chardon

Kelly

Child of resident/client

5.0 out of 5 stars

Comforting and supportive

Clean, kind, taken care of well, good interaction with the family. Business side was very helpful and made it easy to do the paperwork and all that was needed.

Read all reviews

Maplewood at Chardon

For senior living that makes residents feel right at home, consider Maplewood at Chardon, where they offer assisted living and memory care services, as well as respite care. This charming community features an eye-catching front porch and beautiful landscaping with 156 acres to explore. Spend time appreciating nature along the walking paths, enjoying the flower garden, or visiting the green house. Indoors, high ceilings with rustic wood beams enhance the natural light streaming through the windows.

At Maplewood at Chardon, residents can choose exactly how they spend their days, while staff provide just the right amount of assistance to help seniors maintain their independence. Private, one-bedroom apartments feature outdoor patios and interior porches for year-round enjoyment.

Memory care residents benefit from working with the same team of caregivers consistently to build a strong and trusting relationship. With two distinct levels of care, residents can thrive in the neighborhood best suited to their abilities. They can also enjoy engaging social and cultural programs each day.

Chardon, Ohio, offers all the charm of small town life while allowing residents to enjoy the conveniences of nearby Cleveland, which is just 45 minutes away. Lake Erie also provides entertainment and scenic views.

State Licensing Information

To explore the licensing...

Senior living options offered

  • Assisted Living
  • Memory Care

Maplewood at Chardon

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Maplewood at Chardon

8.4 out of 10
Review Score71 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
4.9
Meals & Dining
4.6
Activities
4.7
Value for Cost
4.6

A Place for Mom has scored Maplewood at Chardon with 8.4 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Maplewood at Chardon has 71 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 71 reviews

Last Updated: 5/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 19, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

would recommend Maplewood however there is room for improvement in meals and outdoor maintenance.

Staff gets a 5 except the director I would give a 3. He does not do what he says he will do. My mom has been promised a new patio door since last summer as the current one does not shut without extreme force and then you can't open it without extreme force. My mom complains she rarely has a hot meal and the quality is hit and miss. She says she has some very good meals and some that are terrible As far as "farm to table" I'm not sure there is anything that meets that description. Additionally when I visit I have to pull weeds outside my mom's patio as the landscaper's apparently don't do this. The pile of debris sits for days.

Kelly

Assisted Living

Family/friend

March 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comforting and supportive

Clean, kind, taken care of well, good interaction with the family. Business side was very helpful and made it easy to do the paperwork and all that was needed.

Mary Beth R

Assisted Living

Family/friend

March 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Move in and new to memory care

The entire staff from receptionist, housekeeping, STNA's, nurses, activities coordinators, and administrative have ALL been so genuinely friendly, caring, and welcoming. They truly listen to residents' and families' requests and concerns.

Ron H

Assisted Living

Toured community

January 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Great Place For Mom

The staff at Maplewood in Chardon are outstanding. My 84-year-old Mother had a second knee replacement after a fall in her house in Florida, Rehab was not going as well as hoped and I need to move her back to Ohio. My Mom could not stand nor get out of bed on her own. The Staff at Maplewood was able to get her a room and furnished it so I did not have to stress out on getting her furniture to Ohio while trying to get her transported from Florida. She was welcomed from day one. The staff helped her out when she needed it. She made a fully recovery and was able to walk and be self-sufficient in 8 months while enjoying all the activities Maplewood had to offer. The Staff was very friendly and made a point to visit whenever possible. Thanks Soo Much

Dan D

Assisted Living

Family/friend

November 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely the Right Choice

We had toured five facilities and Maplewood was by far , the best. It begins as a beautiful facility nestled on peaceful, natural grounds. As you enter, it’s warm and inviting and feels more like an upscale resort than an assisted living facility. Every member of the staff has been extremely friendly and helpful regardless of whether your loved one is assigned to them or not. There are plenty of activities and our mom has never been busier and active in years. The dining room is very comfortable and the food is so good that we try to schedule our visits around lunch or dinner. It’s best to compare and tour a few places but Maplewood will make your decision easy.

Kathy

Memory Care

Family/friend

October 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review of Maplewood at Chardon

Although my mother has only been living at Maplewood for a short time, we could not be happier. She resides in the early memory care wing. The apartment is spacious, and well designed for the elderly. We have been so impressed with the staff. From the aids to the nurses to the housekeepers, all have been wonderful. They are cheerful and kind, and clearly enjoy their work. Every one has shown a calm competence , which is reflected in the demeanor of the residents who are interesting and engaged, and have been very welcoming to my mother. She is much happier since moving to Maplewood.

Sara W

Memory Care

Family/friend

October 12, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff. Feels like a home.

A great fit for mom with excellent staff, good food, nice rooms, and plenty of activities to keep her busy. She stays active with weekly outings, brain fit activities, arts & crafts, and plenty of social gatherings. She is well cared for and staff is attentive to all residents.

Sidney W

Assisted Living

Resident/client

July 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best senior living

I consider my residence a 'suite' because it has everything- kitchen, closets, toilet, living room, ample space, comfortable feeling, seating for two in comfortable chairs, professional, courteous employees, wonderful variety of meals.

Sidney W

Assisted Living

Resident/client

July 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best senior living

I refer to my residence as a "suite" because it has everything - a kitchen, closets, toilet, living room, ample space, comfortable feeling, seating for 2 with comfortable chairs, professional, courteous employees, wonderful verity of meals.

Janet C

Memory Care

Toured community

June 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Only Accepts Self Pay

Went on a tour there and absolutely loved it. It would have been perfect,just what my family and I have been looking for.... BUT, was told they only take self pay, no medicare or Medicaid and without that we cannot afford it. What a shame. Absolutely fantastic place though.

Brad Copeland

Memory Care

Family/friend

May 2, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maplewood at Chardon

My Mom has been at Maplewood for almost 3 years . I cant begin to express my appreciation to the staff at Maplewood for the care that they have given to Mom, it has been simply wonderful. My Mom is in the memory care unit there , and the staff's attention to her daily needs has been remarkable. Every time I go to visit her, the facility looks fantastic, Mom's room and living area is clean and well kept. Every person I speak with is pleasant, friendly and helpful. I have never worried about Mom's care or safety, she's been well taken care of. They say that Dementia patients live in the "moment' and every time I've spoken to Mom on the phone or been there to visit she's been happy. They have and continue to make Mom's time there truly a good experience for her and that's what matters the most! Thank you!

Theresa S

Memory Care

Family/friend

February 13, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Very pleased

Mom has been at Maplewood of Chardon for almost 2 years. The kindness and caring of most of the staff has met or exceeded my expectations. The facility itself is beautiful! I loved taking Mom to the gathering space in front where we could talk and enjoy a cup of coffee near the fireplace. I appreciated the family meetings in the hospitality room to keep us informed of what’s happening in the facility. I also appreciated the holiday events and the music and entertainment they provide on a regular basis. One of our favorite places was the outdoor patio in the summer. I would highly recommend Maplewood of Chardon to anyone needing assisted living!

James and Vivian M

Assisted Living

Resident/client

January 12, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Resident of 5 years

Martin P

Assisted Living

Family/friend

January 2, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thank you for your professional exceptional service

Our Mom was in horrible shape after a broken tail bone fall during the beginning of the pandemic. Staff and facilities was exceptional to our family and mom under some difficult circumstances. You made our decision easy and would highly recommend.

Victoria

Assisted Living

Family/friend

December 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maplewood at Chardon

My aunt has had an awesome experience. She has adjusted well because of the staff. They are very patient and kind. The staff is attentive to their individual needs. They make the families feel at ease as well. The communication is top notch.

Anonymous

Assisted Living

Family/friend

December 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Place to Live

Beautiful place. The care staff went well above and beyond to make sure, my dad was cared for.

Patricia F

Assisted Living

Resident/client

December 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My thoughts about Maplewood.

I can only say this about the staff at Maplewood. I truly believe they have a "calling" - it's not just a job to them. I recently went through a health problem - and the loving care from them was exceptional!

Sara B

Assisted Living

Resident/client

December 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My journey living at Maplewood-Chardon.

This journey started [date removed]: starting in current community until sudden death of my husband. For that year, the love, care, and compassion overwhelming. The new journey for me to vista community is exactly the same. I feel blessed to be here - Maplewood-Chardon.

Edward Z

Assisted Living

Resident/client

December 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Many activities, staff is excellent and covers work when someone is absent. Meals could be improved. Our apartments are cleaned weekly. Staff is outgoing, friendly, smiles a lot, and willing to help. This is what we were looking for.

Patti P

Assisted Living

Family/friend

December 16, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Wonderful care for my mother-in-law!

The facility is clean and comfortable, and all the staff provided wonderful care for my mother-in-law during her several-week rehab stay after an injury. She said the food was good and she felt very cared for.

Maplewood at Chardon

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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