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Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

For pricing & availability:
(866) 374-4058
9.2
Review score
47 reviews
Add review
9.2
Review score
47 reviews
  • 5 star
    64%
  • 4 star
    19%
  • 3 star
    9%
  • 2 star
    6%
  • 1 star
    2%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Merrill Gardens at Gilroy
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Merrill Gardens at Gilroy community exterior
13 photos6 floor plans
Merrill Gardens at Gilroy in google map

CP

Child of resident/client

5.0 out of 5 stars

A Heartfelt Haven: Exceptional Care at Merrill Gardens in Gilroy."

This place is the best! They are so caring and my mother in law loves the food, the amenities, and the activities. Everyone is SO kind---especially [name removed]

Read all reviews

Merrill Gardens at Gilroy

Neighboring a charming residential neighborhood, this traditional community boasts elegance and comfort. Neutral tones adorn the exterior and interior to create a warm, welcoming ambiance. The community has been named the best senior living community in Gilroy for three consecutive years and aims to uphold the standard by tirelessly working to keep residents happy and engaged through outstanding care and services.

The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. At Merrill Gardens at Gilroy, residents can choose from independent living, assisted living, and memory care options to help accommodate their unique care needs. The community is also conveniently located near several parks and walking trails offering plenty of opportunities for residents to venture out and admire California’s captivating natural areas.

Community Amenities and Services

To personalize care to each individual’s unique needs, the community offers a wide variety of services. The 24-hour staffing and resident call system enable each resident to feel safe and lead a worry-free lifestyle. The friendly staff handles daily chores and caretaking so that residents can spend their time on what truly matters to them. They offer weekly housekeeping, on-site maintenance, and scheduled...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Merrill Gardens at Gilroy

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Merrill Gardens at Gilroy

9.2 out of 10
Review Score47 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Merrill Gardens at Gilroy with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Merrill Gardens at Gilroy has 47 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 10/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

CP

Assisted Living

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

A Heartfelt Haven: Exceptional Care at Merrill Gardens in Gilroy."

This place is the best! They are so caring and my mother in law loves the food, the amenities, and the activities. Everyone is SO kind---especially [name removed]

Anonymous

Memory Care

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review

Merrill Gardens at Gilroy review

What stood out the most is the friendly staff and it is very clean. My stepmother is in Hospice, so TV is her main activity. The kindness that is shown to her and the care are very nice.

Anonymous

Independent Living

Family/friend

May 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Would recommend but...

Staff is very friendly. People are complaining about how repetitive the menu is since [name removed] left. I would like to add to my review about pricing. Although the rent fees are very reasonable, the cost of assistance is obscured by a point system and very expensive. Most would do better to get an outside Caregiver.

Brittany S

Independent Living

Family/friend

March 29, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

We love Merrill Gardens at Gilroy

My grandmother moved into Merrill Gardens in Gilroy last year. The community has been newly remodeled and it’s absolutely beautiful. The staff is also wonderful and she has made lots of great new friends. She is also very happy with the dining program. I would highly recommend Merrill Gardens in Gilroy for your loved one.

Anonymous

Assisted Living

Family/friend

September 24, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Our families experience

Friendliness of the staff would be a 0 if it went that low as long as the care services. The care givers were mean and unable or unwilling to provide even the minimum care. They on several occasions left my father soaked in urine and did not change the bedding the next day. They raised the cost on multiple occasions without any change to the care plan or any notice. He was injured and I found him bandaged and unbathed and no one could tell me what happened. He was afraid all the time. They retaliated when we did complain which made it much worse for him. I'm very upset that I didn't move him out much sooner. He was walking with a walker and had been living in independent living prior to the move to Gilroy. When he left he was wheelchair bound and had given up. I was afraid he would have died if he stayed there much longer. 3 months in a new facility and he's walking again to the dining room 3 times a day. He's hopeful for the future, thriving. Please stop referring Merrill. I don't want anyone else treated like my father was.

Anonymous

Assisted Living

Family/friend

July 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Would Recommend

Like everywhere, some employees are fantastic, others less so, and some are somewhere in between. But overall, we feel like she is in good hands. I would recommend Merrill Gardens at Gilroy to others looking.

Toni M

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend

The staff were always very friendly and took great care with mom, especially when she had to transition to the memory care side. They did, however, have a lot of turnover when it came to the facility director position which caused some inconsistencies.

Sylvia

Memory Care

Family/friend

July 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great community

Merrill Gardens has been great! Especially since my mom was admitted she has some issues and they have been very accommodating & have cared for very will. I would say they are in the 5's for the above categories. We are very happy with Merrill Gardens

JB

Assisted Living

Family/friend

April 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Merrill Gardens at Gilroy

Overall, our experience has been good. My mother is happy there.

Jane

Assisted Living

Family/friend

April 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

The staff at Merrill Gardens at Gilroy was very easy to get along with during the whole process of my Mom moving in to her apartment. They continue to be very kind and helpful, remembering her name, daily paper, meal favorites, medicine administration and greeting her family. I would definitely recommend Merrill Gardens at Gilroy to others.

Anonymous

Assisted Living

Family/friend

March 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

I found the staff friendly and very accommodating to my friend. They always acknowledge her by name, which made her feel at home. The moving process was smooth and easy. The meals are okay, but not terrific. I would definitely recommend this facility.

Anonymous

Assisted Living

Toured community

June 6, 2023

5.0 out of 5 stars
Verified Review

My Tour Experience at Merrill Gardens at Gilroy

I enjoyed the tour of the community. The only drawback was that my family wanted me to be closer to them to be able to visit more. This is the reason I choose another community.

Toni

Assisted Living

Family/friend

June 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Welcoming Community

We had a lovey experience at Merrill Gardens at Gilroy. All of the staff make you feel welcome immediately. And the residents are friendly and welcoming as well.

Anonymous

Assisted Living

Family/friend

April 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Meals & Dining
4.0

Try Merrill Gardens

My loved one is a resident at Merrill Gardens at Gilroy. [name removed], the sales person, is superb to work with. The housekeeping is okay. Communication with the family is okay, not great. The meals are okay, not a lot of variety. I would for sure recommend this facility to others.

Jane

Assisted Living

Family/friend

March 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming Community

Merrill Gardens is a community. It's easy to make friends, get out on field trips, great food, endless activities to enjoy, a movie theatre, beautiful gardens to walk in, a park across the street to enjoy, library and a staff that cares about each individual that lives there. There are mid age people there to 90 plus!

Paula

Independent Living

Family/friend

November 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great Staff nice community

Mom really likes the social relationships she's making through activities. She loves the staff, but repeatedly comments how short staffed they are. She eats in the dining room, likes the flexibility, and looks forward to some items, but tends to be critical about the temperature of the hot food. Most of the time it's cold and she needs to ask for it to be put in the microwave. She's happy with housekeeping, but feels more boundaries need to be set with the maintenance staff. She would prefer a set date and time as opposed to the present, "knock knock" and walk in. We can see that for first and second floor, but not the third floor, Independent Living.

Anonymous

Independent Living

Family/friend

October 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Good Solution for a Difficult Choice

This is a good community to live. My loved one was able to make friends quickly here, and they feel safe. The staff communication with the family has been good and they have been responsive to our questions about our loved one. There are three meals a day served and there are choices for the residents to choose from. Also, the dining is open 7 am to 7 pm daily for the residents.

Phillip

Memory Care

Family/friend

July 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Excellent location for asstisted living-memory care

The staff is really great. The food was excellent. The community is a little pricey. Overall, the staff is helpful, and they take good care of the client. I appreciate the facility.

anonymous

Assisted Living

Toured community

April 22, 2022

5.0 out of 5 stars
Verified Review

Community Tour

Merrill Gardens at Gilroy was nice, but it was extremely upper crest. They had polished marble floors. That was not at all the type of environment for my dad to feel comfortable. It all just depends on what it is you prefer and are looking for.

anonymous

Assisted Living

Toured community

March 9, 2022

2.0 out of 5 stars
Verified Review

Tour of Merrill Gardens

Merrill Gardens would have been a good location for us, but I was just not impressed by our tour experience with them. The staff who showed us around were really nice, I just did not get a good gut feeling about the facility. I would have been leery to leave my loved one here. It was just not a good fit for us.

Merrill Gardens at Gilroy

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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