5114 McKinney Ave, Dallas, TX 75205
Anonymous
Child of resident/client
They provided us a solution when no else could
Too often, they served cold meals when hot meals were the expectation. Especially at dinner. The apartment size and location of the community were fine.
Read all reviewsMonticello West
At Monticello West — a Life Care Services community — find award-winning care for independent living, assisted living, and memory care. Our location in Dallas offers a convenient location to all of the big city’s cultural and entertainment attractions.
Inside, you’ll find ornate furnishings in wood-themed interiors that create a refined sense of homey comfort. With top-notch care, great food, and fun activities, you’re sure to find the retirement you’ve been seeking for your loved one.
Around the clock, our professional caregivers are ready to deliver personalized care through a multitude of services, including ambulatory care, medication management, and incontinence care.
Inside our restaurant-style dining room, enjoy chef-inspired dishes made with senior health in mind. We’ll also handle housekeeping and laundry so your loved one can discover the stress-free lifestyle that’s part of our community.
Practice your short game on our putting green, view classics in our theater room, break a sweat in our fitness center, or try something new. Our medley of classes and social events, like wine tastings, art classes, and happy hours, instill the exciting atmosphere that fills our community.
We offer studio, one-bedroom, and two-bedroom apartments in multiple floor plans to meet your loved one’s space and...
Monticello West
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Monticello West
A Place for Mom has scored Monticello West with 9.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Monticello West has 94 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Independent LivingFamily/friend
September 30, 2025
Too often, they served cold meals when hot meals were the expectation. Especially at dinner. The apartment size and location of the community were fine.
Anonymous
Independent LivingFamily/friend
May 7, 2025
One of the few places that offers assisted living type B for my brother-in-law and could admit my sister for independent living. Willingness to work with them as a couple was appreciated. Parking is often not available, sometimes having to park 2 blocks away.
Anonymous
Assisted LivingFamily/friend
November 4, 2024
My friend's experience has been very positive. I just can't say enough good things about the staff ! They have all been incredibly helpful and kind. One of the reasons I picked Monticello West was because of the longevity of the staff. I think the average length was 12 years and above. I see the people at work - when no one else is there and their care and compassion are overwhelming.
Mark R.
Independent LivingFamily/friend
November 1, 2024
Everyone is very friendly and seems to do well doing their jobs and taking care of the residents. I didn't see a lot of staff turnover either, which is good.
Anonymous
Assisted LivingFamily/friend
June 28, 2024
Peace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.
happy granddaughter
Assisted LivingFamily/friend
June 5, 2024
My grandmother is so happy there. She always says, "it's such a nice place, and the people are so good to me." I would absolutely recommend this community to other families based on the experience we have had so far. The thing I will caution people about is that the parking situation is not good there that's the biggest problem they have in my opinion. They are improving and making new visitor spots regularly, but parking can be stressful.
Anonymous
Assisted LivingFamily/friend
May 29, 2024
Overall good facility, caring staff, concerned about well being of residents.
Theresa M
Assisted LivingFamily/friend
May 2, 2024
They talk the talk very well. My father was there a short time but in that short time I was very disappointed. It seemed to me once they got my money I was forgotten. Had a meeting with the top staff and made it very clear my mother was not to be contacted directly under ANY circumstances. I was the main contact. 3AM that same day my mother WAS contacted directly to be informed my father had passed. Absolutely unacceptable and frankly unbelievable that even a small request could not be met.
Kathy H
Memory CareFamily/friend
May 2, 2024
We are very pleased with Monticello West . The staff is very kind and thoughtful . My mom is well cared for . She finds the food wonderful and she likes the activities . Especially Bingo ! They do a great job .
Nanci M
Assisted LivingFamily/friend
December 15, 2023
It was excellent ! The ratio of caregivers to patients is high. The people that work there have stayed a long time. Nurse on duty 24 hours a day. Memory care for several levels. Location is good ! Staff is Very Helpful!
Anonymous
Memory CareFamily/friend
November 10, 2023
My mom is comfortable and relatively happy. My mother's room and general areas are clean. The bathroom my shares with her suite mate can be cleaner. It smells like urine and poop when visit. I think it's due to the suite mate though. The staff is very friendly and seems to care about the residents. I believe my mom is receiving the care she needs. Would like to have contact with the medical care to see what they are doing for my and how my mom is doing. I like the memory care activities they have daily with the residents. They offer good activities that help stimulate patients mind and memory. I really like the activities and have participated in them when I visit my mom. The instructor is great. Her interaction with residents is good. For the money we pay I would expect the meals be more than a sandwich and chips sometime. I expect sit down meals with protein and vegetables. My mother doesn't complain about the meals too much, so I won't complain. Overall family seems pleased with Monticello West for their loved one. The staff is friendly, the activities involve all residents while stimulating their minds and memory. Overall, the family is pleased with facility and the value that it's costing them. One minor issue would be the food. Family would like to see sit meals where there is protein and vegetables, a balance meal.
Anonymous
Assisted LivingFamily/friend
August 9, 2023
The friendliness of the staff members is a 5 plus! When it comes to the meals and dining service we love the variety and so does our Grandma! Variety of food choices, kind staff, responsive staff, and nice people is what we like the most about this community!
Pat M
Assisted LivingFamily/friend
July 29, 2023
So many of the staff are so helpful and friendly! Always asking if they can help me carry packages, boxes, etc. I have been very impressed how the staff tries to make everyone feel welcome and the willingness to go beyond and above. Any concerns have been immediately addressed. I feel the management team and other staff members truly care about the residents and the concerns the family members might encounter. After looking at various assisted living options, Monticello West was definitely the best choice. Pat M.
Sharon S
Assisted LivingFamily/friend
December 12, 2022
I just think the staff truly care about every person here. All of the staff know all of the residents by name and their likes and dislikes. From the very first day my loved one walked in, they have welcomed him with open arms. I would highly recommend Monticello West to others.
Anonymous
Memory CareToured community
October 13, 2022
I toured this facility and it was ok. It's older. They've revamped it, but the floor plan is still older style and not open and inclusive like most newer facilities.
Mark
Assisted LivingFamily/friend
September 14, 2022
My loved one, really likes the food. The staff is awesome to work with, as far as managing my loved one. Everyone is super friendly, and takes time to get to know families that visit. Overall, It has it been a super friendly experience.
P.T.
Assisted LivingToured community
September 13, 2022
I toured Monticello West and it was very nice. The community was older and darker. For me, it's all about natural lighting and how bright and pretty it looks, as it makes them feel at home. Monticello was a little too dark for me and it had a weird porch with the rooms that felt a little institutional-like. It had concrete wall that came up about 5 feet. I chose another community because of it's aesthetic.
Bonnie F
Independent LivingFamily/friend
June 27, 2022
I was the first of our family to tour Monticello West and from the first impression with [name removed] and then [name removed], I knew this must be a place where true care was given to the residents! Friendliness starts there at the receptionist desk with a warm greeting. When our mom moved in, each staff member made her feel welcomed! There is a clear kind, helpful and caring energy emanating from them all! There was no question in any of our family members minds, we had discovered a GREAT new home for our 95 year old mother! I only have one suggestion in that I do hope they upgrade the meals. There is room for improvement there but I feel sure something will be done about it. With that exception, all is FIVE star rating ! We could not be happier!!!
Kathie M
Independent LivingResident/client
June 26, 2022
One of the hardest things in the world is to be the new person walking in to join a large group of people. Our family moved a lot while I was growing up, so I know. Before I moved to Monticello West, I lived at another Dallas senior facility. People were nice there, but the first day in the dining room made me anxious. Eventually I made good friends, but I’m kind of shy, so it took some time. I moved into Monticello about three months ago, but in a few weeks it felt like home. People are basically the same everywhere, but Monticello residents are particularly friendly and welcoming. Also, the staff are warm and caring. They seem to like their jobs and us. That was not true at my prior facility. Nothing in this world is perfect, but Monticello checks off the most important boxes for me, and I highly recommend living here.
sandra f
Assisted LivingFamily/friend
June 25, 2022
Monticello West feels like a Godsend! The standout feature is the 'vibe' of the place. The staff, to a person, is positive, upbeat, and genuinely kind. There is a consistent hardworking effort that has the facility feel clean and fresh=healthy. I was impressed when my sister was calling with wonderful reports of staff and care given and when I flew out to see for myself I was extremely happy and impressed. The personal attention not only to my mom but to our family is extraordinary. Part of my life is working in end of life and I have done volunteer work in a variety of communities for our elders; Monticello West really stands out far above any I have experienced. Thank you with all of my heart to the extraordinary staff!
Monticello West
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.