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New Perspective West Fargo

645 33rd Ave East, West Fargo, ND 58078

For pricing & availability:
(866) 374-4058
8.2
Review score
31 reviews
Add review
8.2
Review score
31 reviews
  • 5 star
    32%
  • 4 star
    35%
  • 3 star
    10%
  • 2 star
    13%
  • 1 star
    10%
See all reviews
8.5
Review score
866 reviews
38 facilities
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New Perspective West Fargo
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New Perspective West Fargo community exterior
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street view of New Perspective West Fargo

MP

Friend of resident/client

5.0 out of 5 stars

Review for New Perspective West Fargo

We spent a lot of time looking at other facilities. We checked corners of hallways for cleanliness, dust on light fixtures, how the staff greeted people not only us, room designs, security, programs for residents, and of course cost to live there. Many more things but how the facility is managed was very important.

Read all reviews

New Perspective West Fargo

Offering: Independent Living, Assisted Living, Memory Care

New Perspective’s West Fargo senior living community serves seniors in the Fargo, Moorhead, and West Fargo areas. Residents are minutes away from shopping, parks and the new Sanford Hospital. Residents can drive or use our convenient shuttle bus to get to stores, shops, and appointments. Conveniently located, New Perspective in West Fargo is across from several restaurants and a big grocery store. A sidewalk connects our senior living facility to the extensive trail system, running throughout the Fargo region. New Perspective | West Fargo offers amenities to make you feel at home. Schedule a visit to New Perspective senior living in West Fargo to tour our community.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

New Perspective West Fargo

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for New Perspective West Fargo

8.2 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.6
Cleanliness
4.1
Friendliness
3.7
Care Services
3.2
Staff
3.3
Meals & Dining
3.7
Activities
3.3
Value for Cost
3.2

A Place for Mom has scored New Perspective West Fargo with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, New Perspective West Fargo has 31 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

MP

Assisted Living

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Review for New Perspective West Fargo

We spent a lot of time looking at other facilities. We checked corners of hallways for cleanliness, dust on light fixtures, how the staff greeted people not only us, room designs, security, programs for residents, and of course cost to live there. Many more things but how the facility is managed was very important.

Anonymous

Assisted Living

Family/friend

September 5, 2025

4.0 out of 5 stars
Verified Review

Review for New Perspective West Fargo

The good: clean, safe, great amenities, very friendly and caring staff. The bad: perpetually short staffed, some complaints about food. All things considered - a good place for my mom.

Anonymous

Assisted Living

Family/friend

March 28, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Things to know about New Perspective West Fargo

The caregiver staff are not consistent, nor are they necessarily kind. There are a few caregivers who have empathy, but the younger ones lack empathy and patience. There is a high turnover in staff. The director is inexperienced and rarely has her door open nor does she get out and visit with the residents The waitress staff are slow and don't always get your order correct. They often run out of certain food items. The activities are the same each week and are not highly attended. The front desk staff is friendly as are the maintenance staff. The sales people do a great job of painting a pretty picture. The apartments are nicely maintained, fresh paint and carpet for each new resident. Maintenance is done swiftly.

Anonymous

Assisted Living

Family/friend

February 19, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Needs improvement

I have had my mother there over a year. They have forgot to invite me to her care conference every three months. The turnover is horrible. Staff in the memory care sleep all the time. I've had to wake the up to let me out of the locked unit. Lots of her things have been stolen and not by other residents. My mother is on a wait list for another place and I can't wait to remove her. Assisted living, this place seems amazing. Staff and residents seem very friendly. They have a library, pool, billiard room, goodies spot and a drinking spot. Lots to do for them.

Anonymous

Independent Living

Family/friend

November 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Nice building with friendly residents

It's a nice building. There are plenty of friendly residents, so making friends is easy. The food is mediocre, obviously bought frozen then reheated. It's expensive, but most of the other places are more expensive.

Nathan K

Assisted Living

Industry reviewer

October 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Building

Beautiful community with great views. Spacious rooms and friendly team.

Anonymous

Memory Care

Family/friend

September 12, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
4.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Lack of care

If you can avoid this place please do it's a nice building but in the memory care unit they never cleaned when my dad had accidents I've sat in his pee cause his mattress was soaked cause they didn't know how to put a mattress pad on the bed and his floor has been wet for a week before they shampooed it and they would not help him eat he could not see so someone needed to feed him I had to go there everyday for awhile just to feed him myself the workers are from Africa and they pay them less so they never want to work they don't realize they are putting people's lives at risk for that and I had found him fallen in the shower yelling for help one time I went there who knows how long he was laying there and then they made me take him to the ER when I talked to the head nurse about his accidents on the floor her solution was to wear suspenders but the staff never put them on him and she just kept telling us to report it to try to make things better but it never changed and we have had to take him out in other people's coat and shoes cause everytime I went there someone else had his things it's just a very disorganized place and the workers like to just sit on their phones

Del Kostka

Assisted Living

Family/friend

September 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A great new home for Mom!

I toured six senior communities looking for a good assisted living facility for my mom. We wanted someplace where mom would get the care she needed and where assistance was available 24 hours a day, but also someplace where mom could maintain her privacy and be surrounded by her own possessions and decor. New Perspective of West Fargo was all of that and more. The staff is caring and friendly, the facility is spotless and well maintained, and the amenities and activities are first rate. I wouldn't hesitate to recommend New Perspective to anyone looking for a safe and reliable assisted living facility.

Anonymous

Assisted Living

Family/friend

July 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Review for New Perspective West Fargo

They have a lot of management issues & a lot of staff leave so a lot of turnover.

Angela

Memory Care

Family/friend

March 29, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
3.0

Not recommended

The ambience of the facility itself is beautiful and largely what attracted us to it. However, it became quickly evident they are severely understaffed and the staff they have are severely undertrained; especially in the memory care wing. I believe the nursing staff do the best they can understanding the needs of the client, but there are so few aids/workers scattered across the units that it was often impossible to find someone and residents wander around in distress with no support. Redirection and de-escalation skills are nonexistent in many of the staff. My dad often had bruises that were unexplainable by staff, likely due to unsupervised falls. His belongings and entire closet of clothes often went missing and took several days to track down in other resident rooms. My dad stated that the food was fair and the menu seemed to have decent variety. Communication with family was hit or miss. I'd alert the nursing manager of appointments, but arrive to find my dad undressed and not ready. On one occasion, he was ready but wearing shorts and slippers (in December). The main areas of the facility were clean, but my dad's room smelled strongly of urine, his sheets often soiled and his bathroom floor STICKY for days on end, despite a contract agreement stating regular cleanings. I would not recommend this facility. I would have moved him out a lot sooner if there were more readily available memory care placement at another facility. His physical and mental health declined over the course of the year he was there and I truly believe it was exacerbated by the quality of care (or lack-thereof).

Anonymous

Assisted Living

Family/friend

March 27, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Review for New Perspective Senior Living West Fargo

I would say it's been ok but awful for the amount of money we are spending to have her there. I would never recommend the memory care unit there. If I had a family member that needs assisted living I would recommend that. Their facility is beautiful and all the residents that I have meet are friendly. Both the people that work the front desk are very friendly.

Anonymous

Assisted Living

Family/friend

March 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

New Perspective Review

Very nice facility, very homey and inviting. The staff is very friendly and welcoming my Mom is getting hugs all the time and she loves hugs.

Anonymous

Memory Care

Family/friend

January 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

New Perspective West Fargo

Friendlier staff in the memory care unit. Often they don't acknowledge a person (not talking about the front reception area-which are very good). Also, when you go to visit someone in memory care and maybe have a question or concern you have a hard time finding a staff member in that area. This is concerning as I worry about a fall or the possibility of someone having a medical emergency and there isn't anyone in close proximity. Not sure how often a room gets deep cleaned. For the most part things look clean but I noticed wrappers and such underneath my mom's bed which makes me wonder if anyone ever cleans under the beds. Also, I noticed my mom's lamp shade (which is glass) was broken and a large piece of it was on the floor by the nightstand. It made me worried that she could have cut herself on it. Those are just a few things that I think need to be improved. It is a very nice facility and my mom seems to like it there.

Anonymous

Independent Living

Family/friend

December 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

New Perspective Experience

The food is cold, very bland, which is understandable, considering the age group and the menu doesn't match up to what is actually being served at times.

SW

Memory Care

Family/friend

May 30, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Beware...Horrible Memory Care Services

We put our dad here as it is very beautiful and [name removed] sold us on her presentation. Once dad moved in to Betty's Harbor we realized we were lied to about the outstanding care he was to receive. For the most part the staff didn’t care and were very dismissive to our concerns. The standard line, "It's not my job," was used often. Staff would disappear for long periods of time and hide in the un-opened section of Betty's Harbor. Dad was not getting showered on his shower days, meds were inconsistent, he was not changed when needed, the residents were left to sit for hours in front of a tv. All the activities we were promised never happened. We took our complaints to the top and were dismissed with excuses. We had to hire a nurse to go in during the days to be with dad and put cameras in his room. This place is horrible and I am glad we got dad out.

Anonymous

Assisted Living

Family/friend

March 14, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

"A" for looks, "C" for quality

The facility and aesthetics are beautiful but consistency, communication and overall quality of care have been concerning. I would voice concerns over staffing shortages and quality of care. If the loved one needing placement was requiring a more intense care plan on the memory care unit, I'm not sure I would recommend. Staffing is typically limited and the staff present appear to be more dismissive as opposed to taking the time to redirect memory care residents with compassion.

anonymous

Assisted Living

Toured community

November 29, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a nice tour experience but it was a little more expensive and larger then what we were looking for

Anonymous

Assisted Living

Family/friend

October 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff is friendly and know my mom by name. They are very strict with Covid and masks still.

anonymous

Assisted Living

Family/friend

August 5, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Good value in comparison to similar places.

P M

Assisted Living

Family/friend

May 12, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.5
Activities
4.0
Staff
3.5
Meals & Dining
4.0

Thoughtful, Caring People, But They are Understaffed. My Loved One Likes it Here

The care is good. It seems like a nice community. I don't always get the information back that I request. The billing statement is very confusing. There are credits that are on my loved one's statement, and I'm not sure where this has come from. I have called multiply times to follow up on asking for more details on the billing. I have yet to hear back on this. My loved one says the food has gotten better, and the community has a new cook. They have a lot of activities available for the residents to participate in. They even have physical therapy on site for the residents to use.

New Perspective West Fargo

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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