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North Penn Manor

240 N.Sherman Street, Wilkes-Barre, PA 18702

For pricing & availability:
(866) 374-4058
8.6
Review score
22 reviews
Add review
8.6
Review score
22 reviews
  • 5 star
    63%
  • 4 star
    23%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
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North Penn Manor
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North Penn Manor
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Jim H

Child of resident/client

4.0 out of 5 stars

Nice environment for those who can't live on their own

The staff is nice, and the food, activities and rooms are nice. I would recommend them to others who are looking for a place for their loved one.

Read all reviews

North Penn Manor

We understand transitioning to assisted living can be difficult. At North Penn Manor, we specialize in providing the best care we can to those in need. Nestled in the heart of a friendly residential area that complements the social lives of residents, North Penn Manor is conveniently located in Wilkes-Barre, Pennsylvania. We’re located near attractions like the exciting F.M. Kirby Center for the Performing Arts, Kirby Park, Sordoni Art Gallery, The Market Street Bridge, and so much more.

With a modestly quaint and comfortable, home-like atmosphere, our community welcomes residents to enjoy their retirement in peace, warmth, and safety. Because our community is close-knit, there is ample opportunity for staff to easily connect with residents and for residents to quickly find great friends. North Penn Manor is proud to have a staff of highly trained and licensed healthcare professionals to assist residents with such things like activities of daily living, medication management, and more.

Check out a review from a satisfied family member: “This place was outstanding. The staff was amazing. Everyone took pride in their work. It ranked the best above two other facilities my mom was previously at.” — GeeCee, Resident Family Member

Community Amenities

Our gracious staff provide...

Senior living options offered

  • Assisted Living

North Penn Manor

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for North Penn Manor

8.6 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.8
Staff
4.8
Meals & Dining
3.7
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored North Penn Manor with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, North Penn Manor has 22 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jim H

Assisted Living

Family/friend

October 17, 2025

4.0 out of 5 stars
Verified Review

Nice environment for those who can't live on their own

The staff is nice, and the food, activities and rooms are nice. I would recommend them to others who are looking for a place for their loved one.

Anonymous

Assisted Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom's Visit

All 5. I have nothing negative to say. Mom was very picky. She was there for respite for a week while we were on vacation. I have no experience, but as long as my mom was happy, I know it was a good place.

Jaymie S.

Assisted Living

Family/friend

April 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Wonderful experience for Mom

North Penn Manor has been wonderful so far with my Mom. I absolutely love that she is there and I feel very blessed and grateful for the way they take care of her. All of the staff is so nice and welcoming when I stop in to see my Mom and [name removed] treats all of the residents there as if they are her own family members. You can tell when she is talking and interacting with them, that there is a time is concern and care for their wellbeing as care.

Anonymous

Assisted Living

Family/friend

October 11, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

I Wouldn't Send Anyone Here

I would recommend you find another community. I am trying to find my loved one a new community. The staff are not proactive in communication when my loved one needs supplies or medications. The staff are allowing my loved one to run out of medications without telling me. The meals could be improved by adding fruit and more vegetables to the meals. The sandwiches are served with chips. There is hardly any desserts served to the residents either. I'm always seeing something on the floor when I visit, and I don't find the community to be as clean as it should. I'm not happy with our experience with North Penn Manor.

Peter B

Assisted Living

Family/friend

April 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0

I would recommend this facility

We chose North Penn Manor because they had a good rating, the price was good, and she has been here over a year and they answer all of our questions and call whenever we have issues. They seem to take good care of her. They just started letting us schedule visits in the dining area. From what I can see she seems to be happy here and I would recommend them to others who are looking.

Anonymous

Assisted Living

Toured community

February 11, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Not interested in this one...went for a visit..not very nice.

Barb Z

Assisted Living

Family/friend

February 8, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

I would definitely recommend it to someone else

All of the staff members really went above and beyond, and whenever we had a problem we would call and they immediately took care of it. The two owners there were excellent.

Martin

Assisted Living

Family/friend

September 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The perfect place for mom

We chose North Penn Manor because it meets my mothers needs perfectly. My mother is sharing a room and it seems to be working out, they have plenty of room for their own personal items. They are doing outside visits during COVID. My mother says she likes the food, it's a nice 50's diner style setup. It is very clean and they provide variety. My favorite part about this community so far has been the staff members, they are always very helpful. I would absolutely recommend North Penn Manor.

Christopher

Assisted Living

Family/friend

May 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They came through when I needed someone the most

Every time I have gone into North Penn Manor in, the community has been spotless. The first time I ever walked in, the place was immaculate and it smelled like they had just cleaned. North Penn always has a very friendly atmosphere and the staff has always been pleasant towards me. The staff has always been very communicative with me about my mother's care and they have really done a good job of taking care of her and showing her the compassion she deserves. They clearly care a lot about residents. The staff regularly has activities available, both inside and outside the community. During the holidays they even invite the families to spend Thanksgiving and Christmas dinner with the residents so they can have company. The food here is fantastic. North Penn Manor has been a great value for the price tag. They are very reasonably priced especially when considering the level of care the community is providing for the residents and my mother. I feel very much like every cent I spend here goes directly to my mother and her care. During the Covid-19 pandemic, the community has been on lock down. Even during the hardship of being quarantined, I have not noticed any negative change in my mother's condition, which shows how closely the care giving staff have been monitoring her and ensuring her spirits remain high.

Family members

Assisted Living

Family/friend

November 20, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful with great care

When we came to the heart breaking decision we could not at home provide the 24hr care that Mom needed and deserved, we found North Penn Manor. Hands on owner [Name removed] along with her staff provided the personal loving care Mom needed and enjoyed. Proactive medical care help keep Mom in tip top shape. [Name removed] and her staff made you feel that you where part of a family and we cannot thank them enough.

GeeCee

Assisted Living

Family/friend

November 10, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Great place

This place was outstanding. The staff was amazing. TEveryone took pride in their work. It ranked the best above 2 other facilities my mom was previously at.

GeeCee

Assisted Living

Family/friend

October 10, 2018

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Quality ALF

I wish I could give this facility 10 stars. I placed my mother at North Penn Manor in June after she resided at 2 other unsuccessful ALFs. This is a cozy and clean facility. The most important quality is the nursing staff. They are the most compassionate loving angels. They often went above and beyond. They treated my mom with the dignity that she deserved. They were always pleasant. All of the employees take pride in their jobs including housekeeping. If you are looking for a cost effective facility, this place ranks #1 compared to the ones that advertise how great they are and charge substantively much more. Take in mind though, it is no frills but does what it is suppose to do and more

Anonymous

Assisted Living

Family/friend

June 7, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

my mom's attention

The care staff is very good to my mom. She likes this community for the great care and the variety of healthy meals that are offered. I like knowing that the community is clean and she likes the environment. This community comes highly recommend for the care of a loved one. Families might want to tour this community for care and the nice value.

Anonymous

Assisted Living

Toured community

April 5, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Not Impressed

I thought it was bad when I toured here. All the doors to the resident's room were open, lacking privacy. Their office was a mess. For lunch the residents were eating hot dogs with some type of water-juice like Kool-Aid. The woman who gave the tour wasn't expecting me but she did the best she could, there was some miscommunication about my appointment because the correct person was not there.

Anonymous

Assisted Living

Family/friend

September 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Our family is very pleased with the care kindness and respect our love one is receiving

Mary

Assisted Living

May 19, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Looking for a Great Place.....

My sister in law is at North Penn Manor and is very happy. I find this facility very clean, everyone working there is extremely friendly and helpful..the facility itself has a very home-like feeling. They are very accommodating as per needing a ride to appointments,as I cannot always take days off when an appointment is scheduled. What is amazing is the price for getting the most important things I was looking for in a facility.

Anonymous

Assisted Living

Family/friend

April 26, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0

The administrator and staff are extremely cordial, upbeat, caring and helpful. Food is excellent and ample, however there is not much choice. Sunday afternoon musical entertainment is great. My only real criticism is that activities could be improved: the 2 pm activity often does not occur as posted and it does not amount to much. Once, the social room was taken over by folks testing hearing; they should have used a different room. There are many DVD movies on the shelf but they seldom play them, and when they do, they are shoot-em-ups which my loved one dislikes.

Cheryl Shapiro

Assisted Living

Family/friend

October 20, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Lovely Surprise

This facility is a warm and loving place. Completely clean and well maintained. The staff is very professional and can call all the residents by name. The meals are served in a cutely designed, sunny room decorated in a 50s diner motif. The rooms are larger than any of the other facilities I visited. The price is the best for the quality they give and If you feel any guilt for the placement of your loved one, that feeling will soon go away if you chose North Penn Manor.

Anonymous

Assisted Living

Family/friend

September 30, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of North Penn Manor

The staff at North Penn Manor are very accommodating and helpful. They call the family with any concerns or problems with your loved one. My farther-in-law , who has dementia, seems happier and more engaged in conversations when we visit him. The food is great according to my father-in-law. Other residents who we spoke to did not have many bad things to say only that the staff are"Angels". The only recent incident that could have been discussed is if there is a problem with your family member... they should have asked where to take him in case of an emergency. ie.. what hospital would you prefer if he needs to be admitted. Also, need a better system for separating laundry between pts.

Bonnie D.

Assisted Living

Toured community

November 30, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

PERFECT CHOICE

After visiting many assisted living facilities my siblings and I chose North Penn Manor as a new home for our mom. Our mother is 88 years young with a lot of spunk and energy. Her disability is legally blind suffering from Macular Degeneration. She has always lived alone and been very independent but her poor vision became a problem that interfered with her quality of life. It was really hard for us to take away her independence but to our surprise our mother was very happy. She has company, made friends quickly, and loves her new home. The staff is very kind and helpful, the food is good and the facility is very clean. Everyone we spoke to was very happy there and encouraged us to have our mother move in. We are so relieved to know our mother is getting such good care, and is happy. I encourage anyone looking for a place for their loved one to visit North Penn Manor.

North Penn Manor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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