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Oaks at Shiloh Point

7955 Majors Rd, Cumming, GA 30041

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(866) 374-4058
7.7
Review score
35 reviews
Add review
7.7
Review score
35 reviews
  • 5 star
    44%
  • 4 star
    34%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    11%
See all reviews
8.4
Review score
1367 reviews
40 facilities
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Oaks at Shiloh Point
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Oaks at Shiloh Point outdoor common area
11 photos6 floor plans
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Jackie

Child of resident/client

4.0 out of 5 stars

Things to know

it's a simple community. They do not offer much outside of the facility for the residence to go to or do they're very limited. Also on taking residence to doctor appointments and the billing has been incorrect since we moved in five months ago and you cannot speak to anybody in corporate even after leaving several messages. On a positive note, the facility is well laid out & easy for residence to move about. The staff appears to be friendly with the residence. Also, pricing is moderate, which makes the facility affordable for anyone on a fixed income and it's located in a safe and convenient area.

Read all reviews

Oaks at Shiloh Point

Gardens of Shiloh Point is an assisted living and memory care community in Cumming, Georgia. Our front patio is lined with wooden rocking chairs, inviting you to take a seat and admire our manicured grounds. Inside, you’ll find vaulted ceilings, arched doorways, and sunlit common spaces that create a sense of belonging for everyone that steps inside. Laughter floods through our community as residents compete in games of checkers and balloon darts - here, fun is abundant. To ensure that residents can take full advantage of all the wonders at Gardens of Shiloh Point, our compassionate staff works endlessly to provide discreet, personalized care that leaves residents feel confident and healthy. Whether you prefer little assistance or a lot of assistance, we’re always around to give you the peace of mind you need to feel comfortable and confident in your new home. To discover all that Gardens of Shiloh Point has to offer, contact an A Place for Mom advisor today.

Community Amenities and Services

We understand the importance of finding the perfect senior living community. At Gardens of Shiloh Point, you can expect to live a life of leisure, learning, and wellness. We encourage residents to use our comfortable common...

Senior living options offered

  • Assisted Living
  • Memory Care

Oaks at Shiloh Point

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oaks at Shiloh Point

7.7 out of 10
Review Score35 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
3.9
Meals & Dining
3.6
Activities
3.7
Value for Cost
3.9

A Place for Mom has scored Oaks at Shiloh Point with 7.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Oaks at Shiloh Point has 35 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 4/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jackie

Assisted Living

Family/friend

April 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Things to know

it's a simple community. They do not offer much outside of the facility for the residence to go to or do they're very limited. Also on taking residence to doctor appointments and the billing has been incorrect since we moved in five months ago and you cannot speak to anybody in corporate even after leaving several messages. On a positive note, the facility is well laid out & easy for residence to move about. The staff appears to be friendly with the residence. Also, pricing is moderate, which makes the facility affordable for anyone on a fixed income and it's located in a safe and convenient area.

Anonymous

Memory Care

Family/friend

April 28, 2025

4.0 out of 5 stars
Verified Review

Stay involved.

I think that it's important for each family member makes the time to visit their loved one especially if they're in memory care on a regular basis. This shows the staff that family members are taking an interest in their loved ones' welfare and the staff subconsciously will make an effort to possibly give the resident an extra "look" if you know what I mean.

Anonymous

Assisted Living

Family/friend

February 5, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do not recommend

I do not recommend at all. She went in walking well and was there six weeks and could not walk at all. I went in one day and she had bruises and busted lip. No one knew anything. I asked if she had fallen and they said no. She began to scream every time the attendees got near her. She was perfectly healthy going in and passed away six weeks after coming home. My mom was the sweetest lady and had a great disposition. She did have dementia, but I took care of her for ten years. I only put her in for respite care because I had surgery.

Anonymous

Assisted Living

Family/friend

October 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Our Family's experience

As I said, this was just over a year ago. Things have gone down since then. I have kept up with the residents at Shiloh Point. I can no longer recommend it. The good people left, the bad director was moved to another facility and recently fired. The level of care has fallen. The activities director is not doing much of anything. It's sad. Most of the residents that I know are looking for another place. The 4, and 5 rating would be a 2 or 3 now.

LS

Assisted Living

Family/friend

August 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Review for Oaks at Shiloh Point

Visit facilities in the good better and best range. Don't eliminate a facility simply on cost and don't be afraid to ask hard questions. I would recommend the Oaks but again ask questions of any facility director of issues that are of concern to you and your family; I.e safety, medical accommodations; activities,

BO

Assisted Living

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Oaks at Shiloh Point

I would tell a freind to take advantage of the situation there I think they will be satisfied. We really liked the care we received.

Anonymous

Memory Care

Family/friend

May 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

As amazing as our first impression

Based on the experience our family has had so far with Oaks at Shiloh Point, we would for sure recommend this community to other families who may need a place for their loved ones.

Anonymous

Assisted Living

Family/friend

April 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

Very friendly staff. Well run facility. Rooms are plenty big enough. Good amenities provided for residents. Highly recommend Oaks at Shiloh Point.

Anonymous

Assisted Living

Family/friend

March 19, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not recommended

My loved one was previously a resident at Oaks at Shiloh Point for respite care. When I took her there, she was walking. When I picked her up after around 6 weeks, she could not walk and will never walk again. I would not recommend this facility to others.

Harold

Assisted Living

Family/friend

February 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Oaks at Shiloh Point

I picked this community because I saw good reviews. They made all kind of promises. A pharmaceutical company put five bottles of boost in your refrigerator. I did not order them. My wife did not drink them. They were still there when I left, and the people at the at the assisted-living would not help me a bit.

LaToshia

Assisted Living

Family/friend

October 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Nice community

What our family likes the most about the Oaks at Shiloh Point is the location to our family, the diversity of the staff members as well as he diversity of the residents. We also like the cost of care and the amenities that are provided.

P.P.

Assisted Living

Family/friend

March 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It's a happy place.

Oaks at Shiloh Point is a happy place. I like the way that the staff interact with the residents. And there are always activities going on.

JT

Memory Care

Family/friend

March 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Highly Recommend

The staff is REALLY friendly. The food is excellent. The only issue we had is that we did our loved one's laundry ourselves, but items would still routinely come up missing - shirts, blankets, towels. When he died, all of his bedding went missing for good, never to be found, and they didn't seem to care to find them. But I don't want to knock them too hard over some blankets and sheets. Other than that very last day, we had a great experience. And I would highly recommend them to other families.

Byron

Memory Care

Family/friend

March 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place Your Loved One Will Feel At Home

This is a very good community. We have had a very positive experience. The staff seem to care about the residents. The community is clean. The staff communication with the family has been very good. They keep us updated on our loved one, and they are responsive to our questions. There are three meals a day served to the residents. In assisted living there are choices for the residents to choose from for meals.

Anonymous

Assisted Living

Family/friend

November 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall Extremely Pleased

We are very pleased with our experience. The staff are the best. There are three meals served a day and there are choices to choose from. Some of the activities available include: outings, theme events such as chili cookoff, therapy, and more for the residents to participate in. There is a gym on site and we are happy with the therapy that is provided.

N Bender

Assisted Living

Family/friend

September 8, 2022

5.0 out of 5 stars
Verified Review

The director is there all the time, and he worked with me on the price. The care staff is amazing. That doesn’t mean that they’re there at the drop of a pin, but within 5-10 minutes they’re always there. They always come and get my mom for activities. They don’t let her just sit in her room, which I appreciate. The nurse is very involved and goes around and checks on everybody and says hello everyday. For a small facility, it is just perfect.

Lori M

Assisted Living

Family/friend

August 2, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0

Needs More Help

I don't think the aides are medically trained enough to assist with the residents who are on hospice care. The community worked with us in furnishing the room for my loved one instead of us bringing the furniture into the community, due to the short amount of time my loved one one would be in the community. This community was willing to accept residents who are on catheters.

Anonymous

Assisted Living

Family/friend

January 28, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Highly Recommended

I would recommend this community to others. It is a smaller community with approximately 27 residents. There hasn't been any cases of COVID. The staff is good and able to answer my questions about my loved one.

Joan Munoz

Memory Care

Family/friend

March 3, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Warmest Home You Can Find!!

This is a loving, caring environment for those who can no longer live at home. Leadership is dedicated and hires only caring CNAs. I am thankful my Mom enjoyed her 2-3 years there like it was home. One wouldn’t make almost 101 years if they were miserable. I could always go home and know she was cared for 24 hrs/day. A blessing to be associated with Gardens of Shiloh Pt.

Linda Christopher

Memory Care

Family/friend

June 24, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Very Upset Right Now

Don't recommend this place. They're good as can be for awhile then I guess they figure they've got you and the care dissipates. I started doing my mom's laundry because they did such a bad job. We've been giving her showers because they don't. Mom has dementia and she'll tell them she's already had a bath. Well, DUH. ASSISTED living is the clue here. Assist her. We pay them enough. She's out of breathing meds and only has enough for tonight. If there's an emergency, they'll call and ask if we want them taken to ER? Again, DUH! Don't take the time to call us. Call 911 and get them on their way THEN call us. Cindy can get things done. She'll help you in any way she can and you can rest assured it'll be done. The only reason my mom is still there is she won't move. I'm to the point of taking her somewhere else in spite of what she wants.

Oaks at Shiloh Point

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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