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Pacifica Senior Living Poway

12751 Gateway Park Road, Poway, CA 92064

For pricing & availability:
(866) 374-4058
8.3
Review score
27 reviews
Add review
8.3
Review score
27 reviews
  • 5 star
    45%
  • 4 star
    37%
  • 3 star
    11%
  • 2 star
    7%
  • 1 star
    0%
See all reviews
Pacifica Senior Living
8.7
Review score
10652 reviews
99 facilities
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Pacifica Senior Living Poway
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Pacifica Senior Living Poway
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Michelle N

Child of resident/client

4.0 out of 5 stars

Caring staff and cozy room!

This is our family’s first experience with an assisted living facility and Pacifica Gateway is proving to be a great fit for our loved one. The studio is cozy and well maintained by housekeeping. The staff is caring and meeting all of my mom’s needs. It’s nice to see the facility being updated and there is just enough activities they offer up. Perhaps some more games could be offered there on sight because I believe the bingo takes place at the independent facility across the parking lot. The setting of Poway and being situated in close by hills is truly beautiful. The private courtyard for residents to enjoy is one of our favorite places we frequent during our visits while watching birds! Lastly, my mom enjoys the meals and it’s clear there is thoughtfulness put into the variety of meals there. Also a quick shout out to the very kind activity director for his planning, enthusiasm, and communication!

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Pacifica Senior Living Poway

Pacifica Senior Living Poway is located in Poway, CA. Poway is a part of San Diego County, and this independent living community provides seniors with a great location to call home. Poway offers much to do and see, so that residents and their guests always have entertainment options. Those who choose Poway as home or are visiting someone who lives there will enjoy checking out the Old Poway Park, Mount Woodson Trail, Iron Mountain, and the San Diego Toy and Doll Museum.
Pacifica Senior Living Poway provides a staff that knows just how to help our residents live their best lives. Our staff is dedicated to the needs of our residents, providing them with all of the care and support that they need as they go through each day. Our staff deals with any issues that come up, taking care of things so that our residents can live a comfortable and safe life.
When you are looking for an independent living community you should know that we offer a great location and staff, but that we also offer the following:
· Beauty and barber salon on-site
· Exercise...

Senior living options offered

  • Assisted Living
  • Independent Living

Pacifica Senior Living Poway

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Pacifica Senior Living Poway

8.3 out of 10
Review Score27 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.1
Friendliness
4.6
Care Services
4.3
Staff
4.1
Meals & Dining
3.5
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Pacifica Senior Living Poway with 8.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Pacifica Senior Living Poway has 27 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 10/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Donna S

Not Sure

Toured community

October 9, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0

Pre-decision tour

The tour that I and my daughter had was thorough enough for me to make a decision about this being included in my favorites for my future. I looked at two independent living apartments. The first was not suitable with very high cabinets in the kitchen. The second was more appropriate. Pricing was excellent but I did not see any other independent living residents while I was there. I guess most were working. My final decision was greatly influenced by the lack of gardens. I could not see myself looking out the window on a parking lot for future years. Also, the hallways were dingy and the carpet needed replacing but I was told painting was planned.

Michelle N

Assisted Living

Family/friend

September 19, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Caring staff and cozy room!

This is our family’s first experience with an assisted living facility and Pacifica Gateway is proving to be a great fit for our loved one. The studio is cozy and well maintained by housekeeping. The staff is caring and meeting all of my mom’s needs. It’s nice to see the facility being updated and there is just enough activities they offer up. Perhaps some more games could be offered there on sight because I believe the bingo takes place at the independent facility across the parking lot. The setting of Poway and being situated in close by hills is truly beautiful. The private courtyard for residents to enjoy is one of our favorite places we frequent during our visits while watching birds! Lastly, my mom enjoys the meals and it’s clear there is thoughtfulness put into the variety of meals there. Also a quick shout out to the very kind activity director for his planning, enthusiasm, and communication!

Anonymous

Independent Living

Resident/client

July 30, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

My overall experience has been very positive.

My experience has been fine with the staff. The facility has undergone recent improvements to all common areas. PS I have recently switched from independent living to 55+ I know longer need the amenities of IL.

Rachel

Independent Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

My family's experience

My Dad is finding a community and a new zest for life after the passing of his wife. He loves the food and is being well nourished. He gets to play rumikub after lunch and dinner and meets new people every week. Having physical therapy on site is very helpful

Anonymous

Independent Living

Resident/client

March 20, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall nice facility

1. Overall it is a nice facility with upgrades being done. 2. The facility looks clean but could improve the flowerbeds with more mulch. 3. Everybody, both staff and residents, is very friendly and welcoming. 4. I am independent and have no need for care at the moment so cannot comment on that. 5. Staff is very friendly and very helpful. 6. Food is good for the most part but could be a bit more spiced up to make it tastier. 7. Activities are pretty good but basic; puzzles, bingo, Rummikub, Mexican train, hand crafts, yoga, walking and Friday Happy Hour sometimes with entertainment. 8. I feel it is a bit over the top, but then I hate to cook so I'm not complaining. Definitely worth it to me!!

Anonymous

Assisted Living

Family/friend

November 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Review for Pacifica Senior Living Poway

The facility is nice, but is understaffed. The caregivers are kind and respectful and doing their best, but we have had challenges with lack of communication, delay in response to maintenance requests, response time when assistance requested not always in a timely manor, transport services have been unavailable now for over 6 months, and there are not adequate washers and dryers for the number of residents.

Anonymous

Independent Living

Family/friend

September 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Very nice and quiet

Although the complex is going through renovations, there is always overflowing trash, the hall carpets are stained and old. Additionally there is always trash in the parking lot. We also have found that the maintenance requests aren't completed in a timely manner and we have to constantly call up to the front desk to ensure they get completed. Overall, we like the staff they are very friendly and helpful. It's a very quiet and nice place.

Marianne B

Independent Living

Toured community

July 17, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Bright and positive looking facility.

There was a confusion regarding the tour hour but we did get to see the important parts. We liked the open concept, the wide spaces and the ample rooms. I will be back to book a room after Christmas!! A

Discontented resident

Independent Living

Resident/client

March 21, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Resident’s definitely come last.

There are issues with cleanliness in the facility. Corporate is very cheap regarding the facility. Not enough staff to keep it clean or respond to problems. Kitchen runs at the pleasure of the employees, not the residents. We wish we had chosen another facility, but moving at our age would be very difficult.

Anonymous

Independent Living

Family/friend

February 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a great choice for your loved one, engaging staff, beautiful facility

Caring, friendly staff. They listen to the residents and try new things to keep the experience fresh. It is in a pretty area of town, open, bright shared facilities. Apartments for each resident have nice views and it is a fair price.

Anonymous

Assisted Living

Family/friend

December 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

The sales director was very helpful in helping us find the apartment that would be the best fit for my parents. The staff have been very friendly and welcoming. Both housekeeping and caregivers are currently understaffed. Common areas are kept clean. Could use more washers and dryers in resident laundry room. Weekly visits by housekeeping to private residents' areas has been intermittent. The response time to resident calling for assistance needs improvement. The facility has had a recent management change and they are in the process of hiring more help. Communication has been fair. Could improve on follow up communication. The move in process went well; however it has taken some time to get internet and phone issues set. The meals are presented very nicely and are of good quality. There is a variety on the menu. Most items are very good. I would recommend this facility to others. I believe that the staff available are doing the best they can to make this a pleasant and comfortable living situation for the residents.

AB

Assisted Living

Family/friend

September 29, 2023

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0

Review for Pacifica Senior Living Poway

The location was most ideal (very close to our home) and the price was within our budget. If a friend asked me about the community I would say it's friendly, clean, being renovated with nice upgrades. The area is beautiful and quiet and offers everything we were looking for in a Senior Living Facility.

Anonymous

Assisted Living

Family/friend

August 8, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Poway Pacifica Review

I like the community, everyone is very nice but the residents complain about the food. It's also under new management/ownership and they are making a lot of cuts and changes that the residents do not care for.It is very close to my house and the studio rooms were a little larger for the monthly rent compared to other places.

DL

Assisted Living

Family/friend

August 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Pacifica Senior Living Poway

We picked this community because it was close to my house. I'd recommend it. People are friendly. Location is quiet. My dad got a first floor apartment. Apartment is large and has hardwood flooring throughout. A must with small animals.

Angela A

Assisted Living

Toured community

October 27, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

I was able to have an in person tour and the staff were very pleasant and helpful and it is a nice community, but in the end I wanted to move back and be closer to my family.

anonymous

Assisted Living

Toured community

May 17, 2021

5.0 out of 5 stars
Verified Review

my review of The Gateway & Gateway Gardens

We did a virtual tour of this community and the tour was great. The staff was very friendly and they answered all of our questions. They had good follow-up and communication also.

anonymous

Independent Living

Family/friend

February 15, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Meals & Dining
5.0

Definitely recommend

One of the main reasons we chose this facility is because of the food, it is excellent. We also chose it because of the actual apartments were larger than some of the others that we had looked into. They included free underground parking if you had a car. The physical location is very pretty and looks rural even though everything is near by. We love their marketing director, she has been very helpful to us. All of the staff is very friendly and know all of their residents by name. I would definitely recommend.

Anonymous

Independent Living

Toured community

March 3, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very Nice place, They are remodeling, not messy at all for remodeling, well organized, well keep, rooms look nice, lots of things to do.

Anonymous

Independent Living

Toured community

May 12, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Did not offer memory care only assisted living. Rates were great but atmosphere depressing.

Boxsterrich

Independent Living

Family/friend

November 10, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Gateway, lovely place for mom and/or dad

Helpful, engaged staff and nice facility make Gateway Gardens a solid choice. Value is excellent and food good but wish the morning meals were a little lighter. Lots of breakfast meats which my mom loves but her waistline does not. This is not a ultra high end facility but I like that. Also they do a good job managing some fairly significant disabilities in an assisted environment. They understand the benefits of continued socialization and wrangle those less apt to join in on activities to get them out, which is great.

Pacifica Senior Living Poway

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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