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Promenade at Blue Hill

582 Veterans Memorial Dr, Pearl River, NY 10965

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(866) 374-4058
8.2
Review score
33 reviews
Add review
8.2
Review score
33 reviews
  • 5 star
    64%
  • 4 star
    36%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
7.6
Review score
152 reviews
6 facilities
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Promenade at Blue Hill
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Promenade at Blue Hill
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Anonymous

Child of resident/client

5.0 out of 5 stars

perfect place for our mom

We are very happy, no place is perfect, works well for my Mom Based on the experience we have had so far, we would 100% recommend Promenade at Blue Hill to other families

Read all reviews

Promenade at Blue Hill

Resting in a tucked-away location in Pearl River, New York, Promenade at Blue Hill’s updated campus and facility provides a tranquil retirement setting for seniors needing assisted living or memory care services.

Promenade at Blue Hill incorporates field-leading scientific research to inform their care practices. Here, seniors receiving assisted living or memory care services can benefit from the community’s 24-hour care, emergency call systems, and weekly housekeeping and laundry services. Promenade at Blue Hill also features an array of on-site medical specialists and professionals to fulfill a whole host of individualized health needs.

With cleaning taken care of and three restaurant-style meals provided each day, residents can enjoy more time to pursue their interests. Throughout Promenade at Blue Hill, residents will find quaint shops and inviting common spaces all along its winding cobblestone walkways.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the New York Adult Care Facility Profiles directory.

Related Articles

Activities of Daily Living Checklists for Seniors

Signs It’s Time for Memory Care: 13 Questions to Ask

Moving to Assisted Living Checklist: Where to Start, What to Keep & Everything In-Between

Senior living options offered

  • Assisted Living
  • Memory Care

Promenade at Blue Hill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Promenade at Blue Hill

8.2 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.8
Care Services
4.5
Staff
4.8
Meals & Dining
4.3
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored Promenade at Blue Hill with 8.2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Promenade at Blue Hill has 33 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 4/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

perfect place for our mom

We are very happy, no place is perfect, works well for my Mom Based on the experience we have had so far, we would 100% recommend Promenade at Blue Hill to other families

Heather

Assisted Living

Family/friend

September 8, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mostly good, with some negatives

My family member was a resident at the Promenade at Blue Hill. The Promenade is a small facility. The doors are locked and a code is needed to get through them, which prevents residents from being able to wander out. The people who work there are caring and nice to residents. The food is good and residents’ food preferences are accommodated. There are activities all day and musical guests come in to entertain. There is a nurse on duty during the day, and a doctor who visits regularly. In general, residents are well cared for. That said, there are some negatives. There is a problem with theft of residents’ belongings, and management is aware of it and does nothing about it. The only time families hear from the director is once a year to ask for more money (there are increases in costs every year). The rooms are very basic, with old furniture, and cleaning is mediocre at best. The Promenade at Blue Hill is therefore mostly good, with some negative aspects.

Anonymous

Assisted Living

Family/friend

December 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Promenade at Blue Hill

They do a lot of great activities, not sure how much individual attention is paid to room upkeep. Overall I would recommend Promenade at Blue Hill to others.

Anonymous

Assisted Living

Family/friend

June 2, 2023

4.0 out of 5 stars
Cleanliness
4.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

friendly staff

In NY they have a program in place we are currently 3 on the list that they give us money towards the monthly bill because in there eyes they want our money to last longer so it's actually less they pay in the long run depending on how long the person lives. Based on the experience

Anonymous

Assisted Living

Family/friend

June 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Homey, small, friendly, aesthetically pleasant surroundings, great staff.

Promenade at Blue Hill has a small, wonderful environment inside as well as beautiful grounds. My mom is so very happy here - unlike [facility name removed] where she was at previously. ' She has a nice large corner room. There are smaller ones but as she sometimes uses a wheelchair I thought having more space to move around would cut down on falls or accidents. It's a little pricey compared to the former facility she was in, but it's worth it.

Hortence J

Assisted Living

Family/friend

April 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended with Great Experience

I would want to be placed here at Promenade with the same owners and staff. The staff is warm is welcoming from the secretary to the front to the owner. I feel very comfortable visiting my Mom here. They are the best I have seen so far medically with what is going on with their residents. She enjoys the dining experience and eating with other residents. They push hydration, which is very important. She also enjoys the food.

Normalee S

Assisted Living

Family/friend

March 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

We chose Promenade at Blue hill because the value that they are providing for the care as well as the amazing staff. The staff members are extremely communicative to us as far as her care goes, they transitioned her very well to the facility, and they have been very attentive to her needs. They treat her like a family member and my mother really enjoys being here. It is a small enough facility to where she does not get lost and it is all on one level. Since it is all one level it feels like one big family rather than isolating other residents based on their care needs. It is a very warm and friendly environment and I felt comfortable leaving my mom in their care. It has given me peace of mind and I would absolutely recommend them to others looking.

J.V. K

Assisted Living

Family/friend

March 9, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Responsive sales team and staff.

Sales director made the process easy to entry. Since moving in the staff have been welcoming. The place is clean and calm.

anonymous

Assisted Living

Family/friend

February 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a nice community

Our loved one was there for respite care so it was only for [dates removed], and we were very happy with them. The staff were very communicative and friendly. We would definitely recommend this community to others.

Billy T

Assisted Living

Toured community

December 10, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and we liked that it was a smaller community, everyone seemed to know each other. The director there [name removed] he was dynamite. He was very forth coming, and honest but the reason we did not choose Promenade was because there were no other males there.

Kathy V

Memory Care

Toured community

September 30, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and there were definitely some positive things - it is very cozy, right when you walk in they have a little community center gazebo and the people are really nice. However it is a little bit older and we wanted a smaller community especially since we were looking during the height of covid

Anonymous

Memory Care

Family/friend

November 30, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Would highly recommend this community!

We are so happy with this community, and anytime we are able to go and visit we have not noticed anything at all that was questionable or concerning in anyway. Everyone there is very attentive and very kind. When it comes to the activities, they have a lot to offer for the residents to participate in.

Anonymous

Memory Care

Family/friend

September 29, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Would recommend this community, however post COVID it could use some improvements with family communications

Pre COVID we had no problems at all, the location is very close to home so we could visit all the time. The staff has been very nice, they have all been very welcoming. Since COVID it is not very accessible at all. They allow window visits but the communication is very very optimal. They also allow zoom calls but they are restricted and are only set up at certain times. This community is very very clean, we would give them a high value. Once again the staff members are very nice, but at times there was just not enough of the to watch over the residents. And at times our loved one would not receive the help they needed because of it.

Anonymous

Memory Care

Toured community

July 27, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very clean, homey feel, cute set up doesn't feel like a facility, friendly staff, cute dinning room and lots of relaxing areas. Many daily activities. Studio room quite small but luxory room more suitable.

Anonymous

Memory Care

Toured community

April 30, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This was a very nice facility. The touring supervisor was very accommodating to our time. We arrived early and she spent all the time we needed, with us. Though we liked this program and facility very much, it was a little high in price and the fact that the monthly rates are guaranteed to go up by 3-5% every year was a discouraging factor for us. That is why I gave it 4 stars. If money were not really an issue, I would have given it five stars.

Anonymous

Memory Care

Toured community

August 21, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Friendly

The tour we took at Promenade at Blue Hill was a good tour. It was a clean community and the staff was very welcoming and friendly. They answered all of the questions we had regarding the care that we could expect to receive. We chose another community that focused primarily on memory care.

Anonymous

Memory Care

Toured community

July 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very Nice Tour, But Not the Right Fit for Us

I had a very nice tour of this community. It is a nice facility went a kind staff. The tour went well. The community looked clean, but it was a bit smaller than I would have liked for my mother. My tour guide was informative, and my questions were answered. It was a nice experience, but I did find another community that suited our needs better.

Anonymous

Memory Care

Family/friend

December 27, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very happy!

Mom loves the place and everything about it. She enjoys the food and the dining and she is getting involved with the activities that they offer. We are very happy with this community ourselves.

Anonymous

Memory Care

Family/friend

November 29, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We are very happy to find a community like this that is clean and well taken care of. The activities are great for my dad. The community is clean and my father is very happy with the variety of meals that are offered. His room is nice for the size. We are happy with the care that he is receiving and recommend this community to others.

Anonymous

Memory Care

Family/friend

November 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My father's at home

This is a outstanding community for my father. The staff is just great. My father is happy with the food. He is active in some of the activities. We are happy that this community is only one floor. This is a small community that feels like home. Alot of attentive is given here. i highly recommend the excellent care here and the great value to other families.

Promenade at Blue Hill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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