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Rain Forest Landings

555 Rain Forest Rd, Knoxville, TN 37923

For pricing & availability:
(866) 374-4058
9.0
Review score
75 reviews
Add review
9.0
Review score
75 reviews
  • 5 star
    56%
  • 4 star
    27%
  • 3 star
    5%
  • 2 star
    7%
  • 1 star
    5%
See all reviews
8.4
Review score
1108 reviews
30 facilities
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Rain Forest Landings
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Rain Forest Landings community exterior
10 photos4 floor plans
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Jack L

Child of resident/client

4.0 out of 5 stars

Statement Regarding Rain Forest Landing

Rain Forest Landing is a well-maintained facility with caring staff, and my family appreciated the support they gave my mother. However, I must raise a serious concern about management and billing. My mother passed in January, and her room was cleared before February. Yet, the facility continued billing her account for five months—totaling over $[fee removed]. I discovered this error myself in September, and despite notifying management over three weeks ago, I’m still waiting for a refund. No one acknowledged the mistake from February to August. Had I not found it, I believe the charges would have gone unnoticed. I share this to urge families to check billing statements at all retirement facilities. Our loved ones deserve peace and dignity—not administrative failures.

Read all reviews

Rain Forest Landings

At Rain Forest Landings in Knoxville, Tennessee, receive the services you need while enjoying the amenities you want. Here, residents have the opportunity to form new relationships with their neighbors, receive 24-hour nursing care, and enjoy their retirement the way they want to.

An active life at Rain Forest Landings encourages companionship, socialization, and a healthy lifestyle. With upscale amenities like private dining rooms, a clubhouse secured walking paths, activity and game rooms, a library, and more all on-site, residents have no problem filling their schedules. There are also plenty of social events, activities, and special outings for residents to enjoy.

In addition to the many on-site amenities, seniors at Rain Forest Landings receive personalized care from attentive staff, including:

  • Medication management
  • Memory care
  • Nightly room checks
  • Housekeeping and laundry
  • Physical therapy and rehabilitation services
  • Nutritious home-cooked meals and snacks
  • Transportation
  • And more

Rain Forest Landings provides assisted living, memory care, and respite services for seniors. For more information, contact Rain Forest Landings.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Senior living options offered

  • Assisted Living
  • Memory Care

Rain Forest Landings

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Rain Forest Landings

9 out of 10
Review Score75 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.3
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Rain Forest Landings with 9 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Rain Forest Landings has 75 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 75 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jack L

Memory Care

Family/friend

September 26, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Statement Regarding Rain Forest Landing

Rain Forest Landing is a well-maintained facility with caring staff, and my family appreciated the support they gave my mother. However, I must raise a serious concern about management and billing. My mother passed in January, and her room was cleared before February. Yet, the facility continued billing her account for five months—totaling over $[fee removed]. I discovered this error myself in September, and despite notifying management over three weeks ago, I’m still waiting for a refund. No one acknowledged the mistake from February to August. Had I not found it, I believe the charges would have gone unnoticed. I share this to urge families to check billing statements at all retirement facilities. Our loved ones deserve peace and dignity—not administrative failures.

Anonymous

Memory Care

Family/friend

September 8, 2025

2.0 out of 5 stars
Verified Review

Would not recommend unless your loved one does not have alzheimers

Some of the staff were kind. There was a nurse that literally told me I shouldn't be there with my mom. She was very rude and unkind. Then one cna never came in to help . She was very rude also. The gentleman that admits people was kind and understanding.

Anonymous

Assisted Living

Family/friend

July 11, 2025

5.0 out of 5 stars
Verified Review

Review for Rain Forest Landings

I love Rain Forest Landing it's a great facility, staff is great, place is clean, rooms are nice, and the food is good. I highly recommend this place.

Anonymous

Assisted Living

Family/friend

May 14, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Room for Improvement

Need upgrade in management, medicine distribution , and big time attitude adjustment by Care givers

Anonymous

Assisted Living

Resident/client

May 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Rain Forest Landings

I miss that Place so Much. I was Treated Very Well there. it's a Beautiful place & kept Very Clean. Lots of Activities too. The Staff was so Nice to me. . I would recommend it to everyone co. I do tell people about it & recommend it.

Anonymous

Assisted Living

Family/friend

May 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Rain Forest Landings

The staff and facility were wonderful. I would recommend to others.

Anonymous

Assisted Living

Family/friend

May 5, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
3.0

Rain Forest Landings review

Nursing staff frequently not available and never returned calls. A/C never worked properly in room. Maintenance unable to fix. We had to buy fans to cool the room. So much turnover and always understaffed. While resident was in hospital, items such as countertop ice maker and smart speaker were stolen. Also medication pilfered. They did reimburse for price of stolen items. Trouble keeping good kitchen staff. Daily afternoon ice cream cart frequently not supplied

Anonymous

Assisted Living

Family/friend

April 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Would highly recommend

I can't say enough about the administrative staff. They were extremely helpful and kind. I especially loved working with [name removed]. He went above and beyond to ensure my dad got a quick placement and the services he needed. He has to be one of the nicest most caring individuals I've ever met. He went above and beyond and I couldn't have gotten through our difficult situation without his help. The external nursing and medical services were very poor but I believe Rain Forest was in the process of changing that right when we left. The administration did an excellent job of listening to concerns and addressing them, however. They also made some internal staffing changes with the caregivers that improved my dad's care as well. Overall, I would highly recommend Rain Forest Landing.

Anonymous

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Rain Forest Landings

Great place. Beautiful rooms, good staff. Friendly people. Only problem is the food. Otherwise I highly recommend it. Things they need to improve with the food. 1) quality 2) serving temp. They serve the same soft mush meatballs that aren't meat in like 4 different ways. Everything is always cold, sometimes refrigerator cold. I feel sorry for those that are there and cannot do anything about the food. It is horrid. For that money they need to do much better. The residents called meeting s with those in charge to complain, but it does no good. The rest of the place is awesome, and I highly recommend it.

Anonymous

Assisted Living

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful staff

Staff and admin are very personable and helpful. They really do make your loved one feel like family. Food is good with what they fix (no menus) but you have the option of ordering salad or sandwich ahead of time. They have a podiatrist come in once a month and on site therapy and nursing staff. Activities are taking the residence in mind. Rooms are very well appointed with built in cabinets and closets with cable and spacious rooms Very pleased with having mom there and she is very happy. That is saying a lot for a woman that is hard to please.

Anonymous

Assisted Living

Family/friend

March 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Bright and open

The facility is very bright and open. They do seem to have somewhat weaker staff presence on the weekends.

Anonymous

Assisted Living

Family/friend

March 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
2.0

Our short experience at Rain Forest Landings

The staff is very kind once you're settled in and acclimated to the environment. My mom was only there for two weeks before passing away, so unfortunately we weren't there long enough to experience much.

Lee White

Assisted Living

Family/friend

March 26, 2025

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
3.0

End of life care

My Uncle was in RFL at the end of his life. He required assistance in most facets of his daily life. RFL does not seem well equipped for someone needing this level of attention and care. It seems the staff was perfectly comfortable to allow him to lay in bad all day. There was an instance where he was placed in bed without any sheets, even though he had many sets of sheets available. I was told at the time that this had happened to "several" residents that day and they "were using this as a training opportunity". [name removed], Executive Director, is very difficult to contact. It wasn't a case where I was contacting her on a daily, or even weekly basis, she simply did not contact me. I found it best to contact [name removed] (sales) for a response of to get in contact with [name removed]. My Uncle called in distress and I waited on hold for over 30 mins, nobody ever answered the phone. Perhaps this facility is acceptable for minimal assistance. I would discourage it for anything more than that.

Anonymous

Assisted Living

Family/friend

March 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall would recommend

The facility and staff are great! Very personable and outgoing as well as attentive.

Anonymous

Assisted Living

Family/friend

February 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Rain Forest Landings

Administration is wonderful. Atmosphere is open, modern, and friendly. They are great there. Yes would definitely recommend.

Anonymous

Assisted Living

Family/friend

December 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

Rain Forest Landings review

[name removed] and [name removed] are nice people. The food needs to be better it sucks, but we would recommend Rain Forest Landings to other families who may need a place for their loved ones

Anonymous

Assisted Living

Family/friend

November 26, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Not the best or the worst but merely acceptable

These kinds of institutions are in a no win situation. Nobody wants to be there. Staffing is usually minimal. Food is adequate but ultimately uninspiring. To go from a home to one room is depressing. Staff were mostly friendly but limited in how involved they could become. All are expensive compared to living at home. Not a situation that anyone wants to find themselves in but the American system for elder care needs to be replaced with something better

Anonymous

Assisted Living

Family/friend

October 21, 2024

1.0 out of 5 stars
Verified Review

Do not recommend

Rain Forest is horrible I do not recommend at all. Dirty, can't keep staff, lack of care for residents, lack of activities, bad food.

Anonymous

Assisted Living

Family/friend

October 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

Improvements needed

They need better food. They need to have home-cooked meals. A lot of the residents are complaining about this. They also need better activities that the residents want to partake in. I would recommend Rainforest Landing if they fixed these problems.

Tammy H

Memory Care

Toured community

September 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Over the top excellent care

My mom had several sudden changes after moving her from independent living to assisted living at Rain Forest. The staff was so caring and patient as we navigated and figured out what the next steps needed to be. After a couple of months, mom's vascular dementia escalated rapidly and to treat her and adjust meds, she needed to go for temporary pshyc evaluation. During this time, it was of course, determined that mom could no longer be in assisted living, but needed to move to the memory care at Rain Forest. They took care of everything! They moved all of my mom's things, including decorations and set up her new room just like she had before! They even moved her cat and took care of the cat during her stay at a hospital. Her new room and the cat are all ready for her return....they did everything! It was such a blessing to me and my brother!

Rain Forest Landings

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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