1225 Havendale Blvd NW, Winter Haven, FL 33881
Anonymous
Spouse or partner of resident/client
Review for Spring Haven Senior Living
I am not an educated authority of the organizations that provide the compassionate care. I am grateful for those that are taking great care of [name removed] If I could ask for better help it would be in the arena of getting leadership in how to get guidance in affordable healthcare.
Read all reviewsSpring Haven Senior Living
Tucked away on the banks of Lake Hartridge, Spring Haven offers stunning waterfront views from its modern, multi-story building. With assisted living and memory care services, this community offers necessary support in a respectful and compassionate manner. Located near Florida State Road 544, Spring Haven makes it easy for residents to access local resources for seniors.
Feel supported in the next chapter of life with the dedicated care team at Spring Haven. The staff assists residents with personal care activities, such as dressing, bathing, and toileting, in a respectful and dignified manner. Rest easy knowing the staff handles mundane tasks, including building maintenance and landscaping. They also offer transportation services, so you can continue attending off-site doctor’s appointments and events. Additionally, Spring Haven offers specialized care for those with memory loss through the “embrace” Memory Care program.
At Spring Haven, residents choose how to spend each valuable day! Seniors can dine in the elegant, restaurant-style dining room or take advantage of the in-room dining service. The on-staff event coordinator develops a full calendar of exciting activities. Seniors can form new connections with their peers during movie nights or participate in an engaging art class, religious service, and musical instruction class.
Enjoy all the...
Spring Haven Senior Living
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Spring Haven Senior Living
A Place for Mom has scored Spring Haven Senior Living with 8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Spring Haven Senior Living has 139 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Assisted LivingFamily/friend
June 23, 2025
I am not an educated authority of the organizations that provide the compassionate care. I am grateful for those that are taking great care of [name removed] If I could ask for better help it would be in the arena of getting leadership in how to get guidance in affordable healthcare.
Anonymous
Assisted LivingFamily/friend
April 4, 2025
The room cleaning is sub par, the laundry is sub par and the staff helpfulness is definitely sub par. I'm somewhat disappointed. The leadership is helpful but many (too many) of the staff don't [removed] about treating patients.
Anonymous
Memory CareFamily/friend
March 24, 2025
She fell many times because she wasn't being supervised much, which caused her to go to the hospital several times. Even though we were told that they would give us 2 weeks-month to find another place if she needed more care, they didn't honor that. When she was in the hospital the last time for around a week, they called to say they wouldn't take her back to the facility. The hospital was telling us she needed to be discharged. We were not physically able to take care of her at home since she couldn't walk any longer. Thankfully, I was able to speak with the original person from A Place for Mom that helped me. She was fantastic in helping us find a place for her to go. Spring Haven refused to refund us most of our deposit and while she was in the hospital. They put us in a very difficult spot and wasn't very friendly in doing so. I would highly recommend no family admit their family members to Spring Haven. There was a nurse supervisor that was great but after admission, most of the staff didn't care.
Thomas J Thorn
Independent LivingResident/client
September 18, 2024
Accommodations are good. Food service is sub par. Assisted Living leaves alot to be desired. I would give the med techs and management a 3 out of 10. Not the med techs fault. Hopefully things can get better. If not i am gone.
Heather Meares
Assisted LivingFamily/friend
August 26, 2024
Every person we have worked with has bent over backwards to help my family and provide the best possible care for our loved ones. We began this journey expecting to move our parents into independent living but quickly had to pivot to assisted living, and now are in process for moving to memory care. We have felt supported every step of the way.
Anonymous
Independent LivingFamily/friend
August 6, 2024
5 for all categories! Mom is very happy. [name removed] is especially helpful with any and all questions when my mom has any. They will take Medicaid when her money runs out. But the facility is beautiful. I highly recommend Spring Haven Senior Living.
Anonymous
Memory CareFamily/friend
July 29, 2024
Spring Haven staff is very knowledgeable in regards to helping families navigate through the assisted living process. The patients rooms are clean and activities are always being developed to include family members. I do wish the staff that worked on the weekends in the memory care unit were a little bit friendlier.
Kathy S
Independent LivingResident/client
July 24, 2024
This community is a special place. Their management team is absolutely incredible. Each one of their directors treat me like I am family. I highly recommend this community. The improvements they have done are incredible!
Anonymous
Assisted LivingFamily/friend
July 16, 2024
The Administration is rigid and doesn't stand behind terms in individuality negotiated agreements and attempts to move guests to a higher level of care without pre-determined costs and unilateral assessments.
Anonymous
Assisted LivingFamily/friend
July 15, 2024
As a whole it was not a very pleasant experience. I understand that they recently acquired new owners and were trying to make improvements cosmetically, but there were a lot of things that they will not be able to change. The building is way too large for a very understaffed labor force. Hallways are very long and narrow and unnavigable with two people on wheelchairs or walkers trying to pass each other unless one steps into a cubbyhole at the doorway. Did not like people sitting on the balcony over entryway smoking and throwing cigarette butts down on the ground making a large pile at the entryway. Nine out of 10 times , facility smelled of urine or animals, dogs. I felt like I was constantly in a battle in everything I try to get done. And some things never got done especially with maintenance, very poor staff. Most caregivers were nice, but overworked and slow to respond usually. Biggest downfall for my mom that I experienced also was the whole dining room experience. It was pathetic to see a bunch of people lined up 30 minutes before the dining room opens for assisted-living clogging up the hallway and around the only elevator that serviced all of those floors in a rush to get into the dining room because as I witnessed on more than one occasion, assisted living got the leftovers from independent living dining room and if the first choice ran out cafeteria worker would holler out sorry no more choice A, so you are going to have to have choice B. Constantly ran out of salad and my mom came from a facility that had a full-blown salad bar. She did not like the seating arrangement, never knew where she was going to be seated or who she was going to be with. All of that being said it was a UTI that landed her into another facility where she is very happy and it is a much better fit for her. Unfortunately I would not recommend Spring Haven to anyone
Crystal
Independent LivingFamily/friend
June 4, 2024
When my loved one was in the Independent Living section (no assistance), everyone was nice and kind, the food was hot, everything was clean. However, when she was moved to the assisted living section, things changed drastically. Assisted Living is in the back of the building - hidden, and run down. Most of the nurses acted like it was an inconvenience to do their job - bathe my loved one, give her her meds, help her to the bathroom, answer the call button. She laid on the floor for 11 hours after falling because no one answered her button. My loved one had to wait an hour for cold food at every meal. When she was too weak to walk, she went hungry because the nurse refused to push her down in her wheelchair. She had an accident (bm) in her arm chair, the staff just threw a towel over it. The head nurse was constantly trying to talk me into moving my loved one into the memory care unit (nothing is wrong with her memory). I was constantly taking her back and forth to the doctor for her blood pressure, only to find 5 of her BP pills under her chair and bed when I moved her out, which is also when I found smears of feces on her bathroom walls. I would most definitely NOT recommend Spring Haven to anyone who needs any assistance.
Anonymous A
Memory CareFamily/friend
April 26, 2024
This is the only decent place that accepts Medicaid. The only reason we chose it. The cockroaches are so nasty even when the apartment is clean. We still see them. The renovations are like putting perfume on a skunk. If my grandma could afford other places we’d put her there. Narrow hallways and no nice places to roam around. Memory care is like a jail.
Anonymous
Assisted LivingFamily/friend
April 19, 2024
I would recommend Spring Haven Senior Living to others. The staff is wonderful. Communication with the family was great, they kept me well informed. Most of the meals my loved one enjoyed, but you can't expect everything to be like home.
Gina .
Assisted LivingFamily/friend
April 11, 2024
It’s nice but mediocre. You get what you pay for. My grandma doesn’t have the biggest budget and this was the only decent place that takes Medicaid. Staff is nice, but the smell is like urine in some places of the building. New to the facility, but hoping for better changes.
Heather S
Assisted LivingToured community
March 21, 2024
I went in to see about the place for my dad. Horrible front desk etiquette, very unprofessional, no one was available to answer my questions or get me pricing. It was 12:30 in the afternoon, and I figured I’d get someone to talk to me. I was told they were preparing for a party and no one was available. I spoke to a lady in the lobby who lived there who wished she had the money to live elsewhere because they raise the rent and things are not good with the new management. I don’t plan on going back to talk to anybody. I will probably choose another place for my dad with all the negative energy in that place.
Emma
Independent LivingFamily/friend
February 12, 2024
Out of all of the facilities we looked into, we just liked Spring Haven the best. The Staff are all very helpful and knowledgeable. It was everything we were looking for. I would highly recommend. Within budget. Friendly residents.
Anonymous
Assisted LivingResident/client
February 6, 2024
I would recommend. The staff is awesome! The residents are very friendly, and welcoming.
Anonymous
Independent LivingFamily/friend
December 29, 2023
My mom has lived at Spring Haven for several years and has recently been infested with bed bugs. Roaches have been an issue for a while but they can’t seem to get rid of them. They are in moms kitchen and bathroom. My biggest concern is the bed bugs! They are everywhere in the facility!! Beware! Don’t move into Spring Haven because they will try and charge you for pest control when it’s not your loved ones fault! They have done a lot of renovations but I’ve still seen them in the dining room.
Anonymous
Independent LivingResident/client
December 19, 2023
Housekeeping cleans my apartment once a week. The staff is friendly and attentive. The food is simple and very good, most of the time. Transportation available for outings. There is no "load elevator," making the move in somewhat cumbersome. Overall, I would recommend the facility to others.
Anonymous
Assisted LivingFamily/friend
December 1, 2023
We rate all seven categories as a 5. We have been especially impressed by how the staff has shown a genuine interest in our relative's overall care with a personal attention to detail. We would definitely recommend this community to other families based on the experience we have had so far.
Spring Haven Senior Living
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.