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St. Charles Village

30 Nova Crescent, Welland, ON L3C6P8

For pricing & availability:
(866) 374-4058
8.0
Review score
15 reviews
Add review
8.0
Review score
15 reviews
5 star
79%
4 star
7%
3 star
7%
2 star
0%
1 star
7%
See all reviews
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St. Charles Village
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St. Charles Village
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John
-
Child of resident/client
5.0
Awesome place!
Our loved one is doing great at St Charles Village. Based on the experience we have had so far, we would definitely recommend this community to other families they have been great.

About the facility
St. Charles Village

Welcome Home to St. Charles Village - The Way Retirement Should Be!



A friendly, vibrate retirement community where the day-to-day chores are taken care of, leaving you more time to enjoy friends and family.

We take care of the Cooking, Housekeeping including daily bed making, and our monthly fee INCLUDES Medication Administration!

With over 28 years of experience caring for the safety and well-being of seniors, St. Charles Village offers a worry-free atmosphere for your Loved One(s).

St. Charles Village offers 24-hour healthcare staffing and wide array of activities. The park-like grounds offer two gazebos, along with a patio area to enjoy those long summer days, as well as wonderful gardens placed throughout the grounds for your enjoyment.

We are proud that we have longtime staff (at least 10 years+) who will know both your loved one(s) and your name!

St. Charles Village was voted the #1 Retirement Home in Welland 3 Years in a Row!

We are also proud members of the RHRA (Retirement Home Regulatory Authority), ORCA (Ontario Retirement Communities Association), Welland/Pelham Chamber of Commerce, and the Better Business Bureau.

With some of the most spacious Suites in Welland,...

Read more

Senior living options offered

Independent Living

Pricing
for St. Charles Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at St. Charles Village

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Compare

St. Charles Village
St. Charles Village

30 Nova Crescent, Welland, ON L3C6P8

Chapel Heights / A Sedona Senior Community
Chapel Heights / A Sedona Senior Community

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Villa De Rose Retirement Residence
Villa De Rose Retirement Residence

370 Hellems Ave, Welland, ON L3B0B5

8.0
Review score
15 reviews
8.0
Review score
15 reviews
5 star
79%
4 star
7%
3 star
7%
2 star
0%
1 star
7%
7.0
Review score
5 reviews
7.0
Review score
5 reviews
5 star
40%
4 star
60%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at St. Charles Village

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Vegetarian
  • Kosher
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Full kitchen
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Library
  • Meeting Room
  • TV Lounge
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Central Fireplace

Recreational areas

  • Billiards Lounge
  • Piano or Organ
  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • French
  • English

Activities

  • Pet-focused Programs
  • Community Service Programs
  • Trivia Games
  • Happy Hour
  • Day Trips and Outings
  • Holiday Parties
  • Wii Bowling
  • Other Religious Services
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Live Musical Performances
  • Activities Off-site
  • Activities On-site
  • Catholic Services
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Live Dance or Theater Performances
  • Stretching Classes

Reviews

for St. Charles Village

8 out of 10
Review Score1-15 of 15 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.8
Staff
5.0
Meals & Dining
4.3
Activities
4.8
Value for Cost
4.2

A Place for Mom has scored St. Charles Village with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, St. Charles Village has 15 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 6/28/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John

Independent Living

Family/friend

June 28, 2024

5.0 out of 5 stars
Verified Review

Awesome place!

Our loved one is doing great at St Charles Village. Based on the experience we have had so far, we would definitely recommend this community to other families they have been great.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Lisa V

Independent Living

Family/friend

August 9, 2023

5.0 out of 5 stars

diligent friendly staff , safe place

My Mom, has been at ST Charles Village or over 5 yrs. Even through Covid the staff went beyond to keep residents safe. They always had time to answer questions and where always kind and caring. I am a retired RN and I feel so safe knowing my Mom is there. They listen to requests to accommodate special dietary needs. They provide many fun activities, such as exercise classes, games and musical guests. The view from my moms balcony of the canal is truly amazing and she can walk the path on canal safely. You are greeted but front desk staff who monitor and make sure everyone signs in and out. Also they have kindly let me drop things off which they have delivered to my mom.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

John

Independent Living

Family/friend

August 8, 2023

5.0 out of 5 stars
Verified Review

Friendly awesome staff

My loved one currently lives at St. Charles Village and overall the experience has been great. They have been amazing and my loved one has improved in overall health and is happy here! The dining room is very nice, with a view of the canal. The staff is very friendly and helpful. The move in was easy and convenient. The apartment is a great layout with a nice balcony. I would highly recommend St. Charles Village to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Independent Living

Toured community

July 21, 2021

1.0 out of 5 stars

Old, dull and depressing. Even the residents looked dull and non engaged

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Jacqueline Fleck

Independent Living

Family/friend

April 9, 2019

5.0 out of 5 stars

Home Sweet Home. St.Charles Village

My Mom [name removed]. passed 3 months ago at 97 1/2 years young.She resided there for the last 7 years of her life. We( sisters and brothers ) have never seen her happier. She said it was her home and she loved it there. From everything to the cleanliness, the administration, the dining room dinners, the nursing, the recreational, our Family was SO grateful to entrust our Mothers care to St.Charles Village.in the 7 years of her stay, if there was something that she didn't agree with , she let them know .The staff did an excellent job of feeding her, taking care of all her needs so we as a Family never worried about her. Don't how how we can ever thank you for making her last year's on earth the best they could be. I would rerecommend Charles Village for anyone looking for their loved one. [Name removed]

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Independent Living

Family/friend

November 12, 2018

5.0 out of 5 stars
Verified Review

st charles village

The room is nice and bright, quiet and has functional kitchenette. The staff from bottom to top are always caring and helpful in supporting our mother. The meals are very good and our mom believes that they are similar to what she used to make.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
4.0

Anonymous

Independent Living

Toured community

October 22, 2017

4.0 out of 5 stars

RESIDENTS WERE HAPPY AND LIKED THIS RESIDENCE

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

-Happy Resident

Independent Living

Resident/client

August 1, 2017

5.0 out of 5 stars
Verified Review

I love it

The food is wonderful. It's clean the people work hard, the staff is very friendly, and helpful. They have been very supportive. I wouldn't live anywhere else.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Independent Living

Toured community

May 11, 2017

3.0 out of 5 stars

Nice big apartments, not what [Removed] needs, she would benefit with a retirement home that has more activities. [Removed] doesn't need an apartment with a kitchen in it because she does not cook.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Susan Stayzer

Independent Living

Family/friend

September 16, 2016

5.0 out of 5 stars

Happy for Mom

I am so pleased with my mom's choice to move to St. Charles. We toured some other homes and even though they were beautifully decorated we just didn't feel that sense of home where as with St. Charles it was a good feeling right from the start. We thought it would be a big adjustment for my mom since she had lived in her home for 62 years but the staff and the other residents welcomed her and let her know they were all there for her. I can't say enough good things about St. Charles. The meals are delicious with a lot of variety, the residents are all smiling, the location is great, the staff is knowledgeable and top notch. But the best point is that my mom is happy. I could see a change in her from the day she moved in. Just being with other happy people and knowing someone is there for her when she needs them has given her a safe and secure feeling. She also appreciates the idea of knowing she has her privacy when she wants it and can join in or relax on her own as she chooses. I am definitely giving St. Charles a 5 star rating.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0

Susan Stayzer

Independent Living

Family/friend

August 17, 2016

5.0 out of 5 stars

A Very Happy Family

I am so pleased with my mom's choice to move to St. Charles. We toured some other homes and even though they were beautifully decorated we just didn't feel that sense of home where as with St. Charles it was a good feeling right from the start. We thought it would be a big adjustment for my mom since she had lived in her home for 62 years but the staff and the other residents welcomed her and let her know they were all there for her. I can't say enough good things about St. Charles. The meals are delicious with a lot of variety, the residents are all smiling, the location is great, the staff is knowledgeable and top notch. But the best point is that my mom is happy. I could see a change in her from the day she moved in. Just being with other happy people and knowing someone is there for her when she needs them has given her a safe and secure feeling. She also appreciates the idea of knowing she has her privacy when she wants it and can join in or relax on her own as she chooses. I am definitely giving St. Charles a 5 star rating.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Independent Living

Toured community

February 10, 2016

5.0 out of 5 stars

Review of St. Charles Village-Welland, On

The best place we saw. Suites lovely. Pricing good. Med admin included. Staff first rate. They also have trial stays in furnished suites. Views lovely. Walk from elevator to suite and dining room close. Our first choice if only mom would agree to make a move. Good vibe . Would recommend.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Anonymous

Independent Living

Toured community

February 5, 2016

5.0 out of 5 stars

Review of St. Charles Village-Welland, On

The best place we saw. Suites lovely. Pricing good. Med admin included. Staff first rate. They also have trial stays in furnished suites. Views lovely. Walk from elevator to suite and dining room close. Our first choice if only mom would agree to make a move. Good vibe . Would recommend.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Lori Eden

Independent Living

Family/friend

February 2, 2016

4.5 out of 5 stars
Verified Review

Happy People

Francine Debbie and Christine are all very helpful and supportive. As with any new resident my mother was nervous and edgy about leaving her home after living there from the time it was built 49 years ago. When I go to visit her 2 weeks later she is never in her suite, she is visiting with other people or joining in an activity. She has shown remarkable improvement in her attitude and her ability to remain almost independent. All the residents help each other ( my mother is almost blind ) any everyone always is happy. I'm am very pleased with my decision to place her in St. Charles Village.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0

Anthony's daughter

Independent Living

Family/friend

October 13, 2015

5.0 out of 5 stars

New resident

Although my Dad has only been there for a week, the transition was made easier thanks to the kind and wonderful staff. Thank you!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Neighborhoods around St. Charles Village

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around St. Charles Village

Frequently Asked Questions
about St. Charles Village

St. Charles Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored St. Charles Village 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (905) 788-1844 to reach a resident at St. Charles Village.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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