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StoryPoint Novi

42400 12 W Mile Rd, Novi, MI 48377

For pricing & availability:
(866) 374-4058
9.5
Review score
46 reviews
Add review
9.5
Review score
46 reviews
  • 5 star
    68%
  • 4 star
    17%
  • 3 star
    9%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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StoryPoint Novi
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StoryPoint Novi community exterior
12 photos3 floor plans
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street view of StoryPoint Novi

Anonymous

Resident/client

5.0 out of 5 stars

Great choice for our last home.

Staff is always upbeat and helpful -without exception. Residents in assisted living sometimes have to wait quite a while for service after pressing their call button. Although food variety is exceptional, preparation is mediocre and service can be extremely slow.

Read all reviews

StoryPoint Novi

Feel welcome and right at home at StoryPoint Novi, a senior living community where our residents are at the heart of everything we do. Live your best retirement life, with any care you may need, in a pure and pristine environment that offers a refreshing change of pace. Located near bustling Detroit, and Ann Arbor, Michigan, you can take advantage of the abundant amenities, recreational opportunities, shops, boutiques, cafés and restaurants of both cities.

At StoryPoint Novi, we provide a full continuum of care, including independent living, assisted living and memory care. Experience a maintenance-free lifestyle, personalized dining, state-of-the-art amenities and so much more — all with the peace of mind of knowing the best care is available if you need it.

Top community amenities include:

  • Chef-prepared meals
  • Multiple open-concept floor plans
  • On-site beauty salon and barbershop
  • On-site library
  • Housekeeping services
  • Pet-friendly community
  • And more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

StoryPoint Novi

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for StoryPoint Novi

9.5 out of 10
Review Score46 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.7
Care Services
4.3
Staff
4.6
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored StoryPoint Novi with 9.5 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Novi has 46 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 9/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sean

Memory Care

Family/friend

September 9, 2025

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0

DO NOT PUT YOUR LOVED ONE HERE!!!!

My mother had to be hospitalized due to rapid onset of Alzheimer's. After an exhaustive search we landed on Storypoint for the amenities and the "Care" staff stated they could give to my mother after they came to the hospital and conducted an assessment. They promised us they could care for my mother in her rapidly deteriorating condition. Upon moving my mother in, there was no warm welcome, no greeting from staff, they just plopped her in the dining room and walked away. I remember leaving, wondering if we made the right choice. 36 hours later they called and said that my mother could no longer stay in the facility and placed her back in the hospital. They then told us we would have to hire a worker to sit with her for 24 hours a day at over $[fee removed] an hour, on top of the rate we were paying for her stay, as they could not care for her (even though assessment said they could). We found a new facility, but they refused to reimburse any of $[fee removed] we paid. DO NOT CHOOSE STORYPOINT!

Anonymous

Independent Living

Resident/client

August 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great choice for our last home.

Staff is always upbeat and helpful -without exception. Residents in assisted living sometimes have to wait quite a while for service after pressing their call button. Although food variety is exceptional, preparation is mediocre and service can be extremely slow.

JM

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

Storypoint is a wonderful place for senior living.

It's a very small close knit community, very clean. Lots of weekly activities. Good food. The nursing staff is wonderful. I would definitely recommend this place for people in need of independent and assisted living.

Anonymous

Assisted Living

Family/friend

August 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Consider StoryPoint of Novi

We like they there is on-site PT and OT The food is good The staff is friendly - especially the front desk staff.

Brendan W

Memory Care

Family/friend

May 31, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Family and Resident

My family and I put my grandmother in memory care almost a year ago and it was the best decision we've ever made. Not only does she receive quality care from compassionate and loving care staff, but she also attends wonderful activities daily and even outings on weekly! We feel peace of mind knowing that our grandmother is loved and taken care of.

Linda Rourk

Assisted Living

Family/friend

May 29, 2025

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

Too expensive and won't get your loved one better care better care

My aunt (95 yo) paid for care from about [date removed] through the end of [date removed] She moved in on [date removed] and she passed away on [date removed]. The community fee was $[fee removed]($[fee removed]higher than what we originally talked about). She fell a couple times. The first fall took her to the ER with a broken leg and subsequent surgery. Then rehab for about 6 weeks. All the time she wasn't at story point, she was being charged for "care" . We told them what she would eat, which was soup, ice cream, Coke. They said she wouldn't eat when they continued to give her sandwiches and other full meals. They went through a box of laundry detergent much quicker than I thought it should have been. They said she had diarrhea all the time and they had to wash her clothes. Well who's giving her all the medications to give her diarrhea?? Her rent increased by $[fee removed] per month within 2 months of moving in. When she came back to story point from rehab her care cost had increased from $[fee removed]to $[fee removed].

Jenna M

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Staff!

The assisted living care team are absolutely amazing and have so much compassion. Most of the staff know me by name and know everything about my mother which is very comforting. We are very happy here!

Anonymous

Assisted Living

Family/friend

March 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Things to Know

People need to be aware of high pressure sales tactics at the point of decision. It's a great place, but the sales pitch is high-powered.

Jennifer

Assisted Living

Family/friend

January 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend to everyone!

In the short time that my mom was at this facility she enjoyed it. It is well kept and very clean. All staff were extremely nice and helpful. The only reason that we are leaving the facility is because of my mom‘s health needs and she requires more nursing care. The reason that I gave the meals and dining a four star is due to the wait time that we had when we were in the dining room before somebody came over to the table to greet us or take our order.

Anonymous

Assisted Living

Resident/client

December 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Resident

I am extremely pleased to be a member of Independent living. It was my first experience which changed my outlook towards life. A very generous cooperative staff with fill devotion.

Anonymous

Assisted Living

Resident/client

December 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very pleased with this place lead activity person makes my day she's always happy enjoy the food.

Anonymous

Assisted Living

Resident/client

December 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff is amazing very friendly great activities. Food is great. Great place to visit.

Harold B

Assisted Living

Resident/client

December 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff are wonderful and many are great.

Anonymous

Assisted Living

Resident/client

December 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Experience!

I have lived her 9 months now having transitional from independent living to assisted living. My apartment is spacious with a fall kitchen and washer/dryer. Staff provides me with my medication and other assistance. Lovely residents and attentive staff members!

Anonymous

Assisted Living

Resident/client

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Friendly residents, caring staff, many activities!!

Anonymous

Assisted Living

Resident/client

November 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident

Excellent caregiving and direction in activities which are numerous. Exercise to artistic to writing word games and outings weekly!

Anonymous

Assisted Living

Resident/client

November 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent and been here a few years

Anonymous

Assisted Living

Family/friend

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

StoryPoint and their staff have made an incredible impact on my mom and our family. StoryPoint and their Director, Leadership/ Support staff are caring individuals who make my mom feel cared about, cared for the special... they actually make me feel this way!! The overall faculties are well maintained and there are always special decorations during the year. My mom has enjoyed the food and has especially enjoys the activities staff who very special people.

Kathryn M

Assisted Living

Resident/client

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Resident

Friendly staff, wonderful meals, and amazing residents.

Suzi R

Assisted Living

Resident/client

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I don't like it.. I Love it!

I moved in to the community in 2022 and it was the best decision of my life.

StoryPoint Novi

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Map of the neighborhood around StoryPoint Novi

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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