3951 W Milham Ave, Portage, MI 49024
Anonymous
Spouse or partner of resident/client
Experience Confirms it was the Right Choice
The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.
Read all reviewsStoryPoint Portage
Welcome to StoryPoint Portage, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Portage, Michigan, the community offers a wide range of services that allow seniors to make the most out of their retirement.
Residents at StoryPoint Portage will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.
Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.
Residents at StoryPoint Portage will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersStoryPoint Portage
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored StoryPoint Portage with 9.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, StoryPoint Portage has 249 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Memory CareFamily/friend
August 29, 2025
Experience Confirms it was the Right Choice
The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.
Ric K
Assisted LivingFamily/friend
May 28, 2025
Everything we were looking for
When my folks were looking for a place to move after living in the same home for almost 60 years I started to do a great deal of research on assisted living homes in our area. I wanted a place that let my folks live in an apartment that was a home. I wanted a place where they were treated with dignity and respect. I was also looking for a place where they would stay in the same room as they needed additional care. Storypoint has exceeded my hopes. The staff has gone above and beyond in the care they provide. They remembered the little thing and stop and talk to the residents. Storypoint has activities that create opportunities to meet new people and create memories. When my father was having a difficult time and requiring more time and care it just happened. People were there to help when and as he needed it. I could not have found a better match for my folks and I am great they were there when we needed them.
julie c
Memory CareFamily/friend
March 15, 2025
Evil and Cruel
dad was placed there . first week was ok. then they wanted to commit dad to psych ward because of wandering and confusion. they called 911 and took him to emergency room without informing our family. Hospital released him because there was no reason for him to be there. Storypoint is understaffed , will not talk to our family regarding a care plan or where to place him and will not let him out of a year lease. I am out of state living this horrible nightmare relying on friends to help out.
Bruce L
Memory CareFamily/friend
November 14, 2024
StoryPoint Portage review
They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.
Anonymous
Assisted LivingResident/client
November 13, 2024
Assisted Living- Story Point Portage
The staff at StoryPoint is caring, attentive to my needs and friendly. The environment is clean and well maintained. This is a wonderful facility.
John S
Assisted LivingFamily/friend
November 13, 2024
My mother has been here at StoryPoint for almost 2 years and is doing great! Her room, the food, and the staff are fantastic. We enjoy coming to visit her and are always warmly welcomed by the staff.
Anonymous
Assisted LivingResident/client
November 13, 2024
Short Term Stay
I stay 1 tern for rehab after survivor accident. It was an excellent place to stay for physical and emotional healing. It truly was an extremely positive unique place to recover in all aspects. Staff and care made it a positive place of and community A lifetime experience.
Anonymous
Assisted LivingResident/client
November 13, 2024
I never want to leave
My experience has been the best experience and movement I could have made. I moved sometime from a place that have ear wigs in the recommend bed bugs in my room so I moved to the 1st floor to another room. Unfortunately was cold until less heat. Here has been outstanding with friendly caregiver super staff. member clean rooms tasty food and fun things to do and is heat.
Ron M
Assisted LivingResident/client
November 13, 2024
I recommend this place "Outstanding"
Excellent service, Excellent food, friendly other residents, friendly staff.
Anonymous
Independent LivingFamily/friend
October 11, 2024
Our families experience
It's always so clean and peaceful there. I think that adds so much to the resident's quality of life to have a well kept attractive environment. My mom said the meals were terrible. My mom was usually not a complainer but she did not like their food. At All.
Anonymous
Assisted LivingFamily/friend
July 22, 2024
Addresses all your concerns
The staff is incredibly helpful and nice. They try very hard to please and pay attention to the residents. The facility is beautiful and the apartments are as nice as a one bedroom apartment can be. The dining room and music area are spacious and well appointed. It is expensive but the services they provide allow family members to just visit. No need to spend a whole visit doing chores. Plus a wonderful back up for family if visits can't be accomplished for a couple of weeks.
Raymond
Assisted LivingFamily/friend
April 30, 2024
Recommended
The staff at StoryPoint Portage are friendly, caring, and helpful with basic necessities. Housekeeping happens every two weeks and the bedding is washed every two weeks. The staff communicates well. The move in process is pretty standard, nothing special. The meals are good and balanced l. Based on my loved one's experience, I would recommend StoryPoint Portage as a good place to go.
David S
Assisted LivingFamily/friend
April 8, 2024
New home for Dad
From the beginning application process to move in day, I had a very pleasant experience. The staff at Story Point did everything they could to make the transition for my Father easier. They were, kind, caring and professional. They went above and beyond to find solutions to unique challenges. Story Points facility offer a lot of opportunities. But most importantly the people will make my Fathers new life better. It is obvious that Story Point takes pride in selecting and training it's staff. I can not thank Story Point enough. I am very happy that we made the move and content with our choice.
Renee
Assisted LivingFamily/friend
February 22, 2024
Review for StoryPoint Portage
We picked the community because it felt like home and the staff was very inviting. I felt comfortable knowing that Dad wasn't going to be alone and that someone was always somewhere close by. And, even though pops didn't participate, it sounded like there were many activities that would help seniors build community and new friends.
Anonymous
Assisted LivingFamily/friend
February 12, 2024
Our Experience
We had a very bumpy start to my mom's move in. Apartment wasn't cleaned ahead of time like promised. Billing, after two months, is still a mess. Housekeeping does not including dusting, so I have to go and do that on my own. As for communications, they are not great at getting back to me. It usually means I have to call several times, which is irritating. Meals are delicious though. They do a good job of dealing with dietary issues. Would I recommend them? Not for someone who is moving a loved one and doesn't live close by to check on things.
Ruth S
Assisted LivingResident/client
December 29, 2023
I am very happy living at Story Point. The staff have all been friendly and helpful. I like the variety of activities and that I can participate or not depending on how I feel. The variety of activities available is great.
Anonymous
Assisted LivingToured community
December 20, 2023
I toured the facility for my grandmother. Upon entering the first thing I noticed how clean the building was. Staff was able to answer all of questions with confidece and were very kind,
Timm
Independent LivingToured community
November 30, 2023
Very impressed!
Toured with my parents. It is comfortable, well maintained with very helpful staff. Five stars for cleanliness & friendly staff.
David Johnson
Memory CareToured community
November 11, 2023
I would recommend Story Point
I was very pleased with everything that i found at Story Point Portage. [name removed] was knowledgeable and very helpful in all steps of application, [name removed] was wonderful ,warm and answered all my questions fully. [name removed] was very professional direct sand informed. Even though I was unable to bring my father in due to his passing, I would recommend Story Point o anyone. It felt calm relaxed with staff that enjoyed their job and caring for residents [name removed]
Anonymous
Assisted LivingResident/client
September 15, 2023
High turnover of help. Decline in promised services. Food service often closed for breakfast and lunch! A Lack of oversight from corporate with little or no visits to Portage. After house little or no staff available -- example -- lady feel, broke leg, took 2 hours before removed to hospital
StoryPoint Portage
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
