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StoryPoint Prospect

6901 Carslaw Ct, Prospect, KY 40059

For pricing & availability:
(866) 374-4058
9.2
Review score
56 reviews
Add review
9.2
Review score
56 reviews
  • 5 star
    76%
  • 4 star
    18%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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StoryPoint Prospect
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StoryPoint Prospect Community Exterior
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street view of StoryPoint Prospect

David F

Spouse or partner of resident/client

4.0 out of 5 stars

Review for StoryPoint Prospect

My wife was in memory care. Room was small but adequate. Food was ok. Tried to stick with finger foods. Usually had hamburgers or grilled cheese if somebody didn't like the entree. Care was good. A little slack at nights, but it was usually pretty quiet. I did my wife's laundry, not because I was dissatisfied, but it gave me something to do when I went home( I visited ever day) They had quite a few actives She always went down for happy hour for the music and glass of wine. When she passed everyone was so kind. Several of the caretakers came to the funeral which I will always remember The overall experience at story point was good. Memory care is hard work and they took care of the people the best they could with the amount of staff they had.

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StoryPoint Prospect

Welcome to StoryPoint Prospect, a senior living community that offers quality care in a comfortable environment. Senior living options include personal care, respite care, and memory care. Staff provides personalized care and companionship that makes you feel right at home. Live life the way you choose at StoryPoint Prospect.

Personal Care services offer 24-hour support in a community setting. Services include medication administration, appointment coordination, assistance with daily activities, and more. For those with dementia or other memory impairments, memory care provides specialized services in a licensed environment.

The respite care program provides comprehensive support for those who require temporary care. StoryPoint also offers spacious apartments and access to the community’s services and amenities.

Floor plans at StoryPoint Prospect include studios, and one- and two-bedroom apartments. Apartments feature wheelchair-friendly spaces with walk-in showers that have safety bars for extra support.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Kentucky, visit the Kentucky Department for Aging and Independent Living directory.

Related articles

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Assisted Living vs. Memory Care: What’s the Difference?

Signs It’s Time for Memory Care: 13 Questions to Ask

Senior living options offered

  • Assisted Living
  • Memory Care

StoryPoint Prospect

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for StoryPoint Prospect

9.2 out of 10
Review Score56 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
5.0
Care Services
4.9
Staff
4.8
Meals & Dining
4.6
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored StoryPoint Prospect with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, StoryPoint Prospect has 56 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

David F

Memory Care

Family/friend

October 16, 2025

4.0 out of 5 stars
Verified Review

Review for StoryPoint Prospect

My wife was in memory care. Room was small but adequate. Food was ok. Tried to stick with finger foods. Usually had hamburgers or grilled cheese if somebody didn't like the entree. Care was good. A little slack at nights, but it was usually pretty quiet. I did my wife's laundry, not because I was dissatisfied, but it gave me something to do when I went home( I visited ever day) They had quite a few actives She always went down for happy hour for the music and glass of wine. When she passed everyone was so kind. Several of the caretakers came to the funeral which I will always remember The overall experience at story point was good. Memory care is hard work and they took care of the people the best they could with the amount of staff they had.

Anonymous

Memory Care

Family/friend

June 20, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

While nowhere is perfect, I found StoryPoint at prospect to be a good place for my mother. There are some.........

Some of the caregivers need lessons on how to handle personalities of their patients in memory care. They need to be taught how to manage each patron's emotions/personalities and the cues to watch for. The director, although very nice, needs to learn how to make families comfortable when they are expressing their concerns. I realize it's a very difficult job, but some sort of assurance that concerns would be addressed would be great. She often just nods her head, takes note and it feels like nothing will ever change. I do know that my request for more help especially in the evenings was finally addressed and I'm thrilled that they've hired more caregivers for the overnight team! This was a huge challenge for me because only one person would be upstairs while another team member would be on a long extended break downstairs. At least one of the residents needs two caregivers to help him get up. There's no way he is safe nor are the others in case they need anything. The other challenge is, it's very difficult to be let in or get out of memory care when you are a family member visiting their loved ones!!! This is not good because sometimes it takes 15 to 20 minutes until someone can let me in or out. I am not the only one that has had this challenge as family members. I'll talk about this being an issue. While nowhere is perfect, I found StoryPoint at prospect to be a good place for my mother. There are some challenges with communication and staff to patient ratio. With that said, they have hired more help and overall this has been a good experience for us.

Anonymous

Assisted Living

Family/friend

June 9, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Sad

Nurse and staff were very helpful and they were attentive to my wife.

Amy K

Assisted Living

Resident/client

November 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very Welcoming

The staff is wonderful. They are all so helpful and everyone knew my mom’s name within days. My mother is really impressed with the food. She has made many friends and has started to feel at home.

Brian

Memory Care

Family/friend

August 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Honest and reliable.

They are honest and up front about the care, expectations, and transitions. They did not refuse admit back when there was an occasional need for hospital care. I would definitely recommend StoryPoint Prospect to other families looking.

Judy

Assisted Living

Family/friend

August 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff!

5 on all categories! We have been very pleased with the facilities and staff. What we like the most about StoryPoint Prospect is the friendly and helpful staff. Location near family!

Kimberly L

Memory Care

Family/friend

July 18, 2024

1.0 out of 5 stars

Absolutely abhorrent care

My father who had Parkinson’s and dementia was admitted to the memory care unit where he stayed less than 4 weeks. My sisters and I were assured by the staff our father would be assisted with meals and encouraged to eat. However, after a fall at StoryPoint, which was not new to us due to his Parkinson’s, he was admitted to a local hospital and found to be severely dehydrated to the point he had acute kidney injury. He also had a massive weight loss of more than 20 pounds in 26 days! The hospital physician stated our dad had severe malnutrition. The fact that we were not informed at any point of his inability/refusal to eat or drink was very concerning. Our father passed away a few short weeks after leaving Storypoint and I can’t help but wonder if our decision to place him at StoryPoint lead the catalyst that led to his death. Needless to say, I would not recommend anyone place their loved one at this facility. Also, I would rate Zero stars but to submit review I had to choose one.

Jessica H

Assisted Living

December 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Holiday Bazaar - Great Event

I set up as a vendor for the bazaar. From the moment I arrived I was greeted, everyone was kind, friendly, and helpful. Staff help me clean up my area and load my car. It is a beautiful place. The residents were happy & engaged. Santa on the firetruck was awesome.

Anonymous

Assisted Living

December 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0

Great Holiday Event

I was a vendor who set up for the holiday bizarre. From the time I walked in the staff was welcoming and the environment was fun and outgoing. I would be willing to place my mom here if the need arises.

Ralph C

Assisted Living

Resident/client

December 5, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall good. Only been here 4 weeks.

Anonymous

Assisted Living

Resident/client

December 5, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Six month resident: June-Dec

I, with my wife, have been here for 6 months. The care persons and the staff genuinely care about the residents! The overnight laundry staff is incompetent. The major need is more staff for housekeeping, dining room, and caregivers. Finally, this is a safe, secure, and caring, loving home for us.

Dr. James H

Assisted Living

Industry reviewer

December 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Podiatrist

Always a pleasant experience, Staff is friendly and so helpful. The atmosphere is ALIVE!!

John S

Assisted Living

Family/friend

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I had not realized how much a community environment meant to my mother at her stage of Alzheimer's'/dementia. StoryPoint has exceeded expectations and moms life has returned to a level we the family are much happier with. Mom has a social life and gets to visit so many places and things. The Thanksgiving dinner was exceptional, it was a wonderful experience.

Marilyn C

Assisted Living

Resident/client

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Executive director (she is special!)

The executive director is OUTSTANDING in her care and attention to wants and needs of residents. She really cares about us and shows it. She organizes the dining service especially well. It is not the same without her - I am so happy to see her. She makes my day good!

Ted L

Memory Care

Family/friend

November 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Memory Care

The care that my ninety four year old dad received on the Memory Care unit was excellent. The staff was very caring. The food was excellent and delicious. The cost per month was very reasonable and the management staff was superb. Truly a home away from home!

Scott D

Assisted Living

Family/friend

November 27, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Getting better with time

My mother moved into this community about 18 months ago and in hindsight we have no regrets. Great facility with dedicated and caring staff. Were some glitches involving dining service earlier this year but they have made some noticeable changes and things have improved significantly. The Executive Director is personally involved with the residents and has gone above and beyond what should be expected in recent months after my mother was hospitalized and then in rehab. Highly recommend!

Brian

Memory Care

Family/friend

September 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Worth the visit and maybe part of your story

The move in process at StoryPoint Prospect was easy, as long as you go informed and aware. Memory care units are expensive and offer greater care, but not full time hands on that we all hope to not need. The staff were honest about what is available and the tour was a great showcase of real world situations. StoryPoint was super clean and the staff were excited to meet and engage with my loved one. He appeared to fit the environment and current milieu. He could also afford to self pay, so that makes a difference. To be honest, most Memory Care units met most of our criteria but their current mix of staff and residents was not on par for my loved one's more adventurous wandering self. Some other places may have also met our criteria, but visiting every home was not our goal. I would recommend StoryPoint Prospect to others.

Judy

Assisted Living

Family/friend

September 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for StoryPoint Prospect

Great care and good friendly people! Absolutely great experience! I would recommend. If needed,this is where I would go for care and comfort!

Anonymous

Memory Care

Family/friend

July 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall, everyone is very pleasant and helpful to my mom. The facility is clean and well kept. However, for the cost, I think toilet paper and even depends should be included. The staff in memory care is awesome! [name removed] is the bomb we love them

SR

Assisted Living

Industry reviewer

December 27, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Louisville areas finest community

Wonderful community located in the beautiful, safe and desirable Prospect area. The leadership in this community are making the overall resident experience one that can’t be beat in any other community. Residents and staff are happy, healthy and truly care for each other like family. There’s no question as to why this community is known as Louisville’s finest.

StoryPoint Prospect

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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