421 Van Thomas Dr, Raleigh, NC 27615
Anonymous
Child of resident/client
Friendly, patient staff
My mom really doesn't get involved with the activities, although [name removed] tries to get her to come down for just about everything. Mom likes the food, and the health aides are very nice to her, even when she's mean. I have been pleased with the facilities and the staff. I am there just about every day, and I think that helps that they know I can pop in, whenever!
Read all reviewsTerraBella Northridge
TerraBella Northridge is ideally nestled in the heart of North Raleigh, Carolina, a booming city offering urban excitement with classic Southern charm. The conveniences of the capital city are just a few miles away, as are world-class art centers, local dining, shopping, and picturesque parks. Known for its universities, Raleigh is home to a number of technology and scholarly institutions, as well as the Carolina Hurricanes hockey team.
Residents at TerraBella Northridge can decide how they’d like to spend their time, whether that’s dining in the restaurant-style dining room, swimming laps in the on-site pool, relaxing in the beauty salon and barber shop, or enjoying their favorite novel in the fully stocked library. The community also enjoys taking residents on off-site excursions to explore all that Raleigh has to offer.
TerraBella Northridge offers assisted living and memory care with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a licensed health care director on call every hour of the day.
To explore the licensing information and...
TerraBella Northridge
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored TerraBella Northridge with 8.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, TerraBella Northridge has 95 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Assisted LivingFamily/friend
September 30, 2025
My mom really doesn't get involved with the activities, although [name removed] tries to get her to come down for just about everything. Mom likes the food, and the health aides are very nice to her, even when she's mean. I have been pleased with the facilities and the staff. I am there just about every day, and I think that helps that they know I can pop in, whenever!
DBM
Assisted LivingFamily/friend
August 4, 2025
The staff were kind and helpful. My biggest problem with TerraBella was frequent loss of clothes, shoes and eventually a walker that I bought for her after requested by PT. The second aggravation was equipment failure. The Memory Care Unit was on the second floor of building two and that elevator broke down numerous times for days, sometimes weeks per time. There was a back way to get in that was more complicated, took more time and was dependent on staff being available to let visitors in.
Anonymous
Assisted LivingFamily/friend
July 31, 2025
Admin does not communicate well or set care plans in place in a timely manner. I was hoping to give them time to adjust, its been a year, and things keep getting worse.
Anonymous
Memory CareFamily/friend
July 1, 2025
Communication is not great. They need to involve the family members more.
Anonymous
Memory CareFamily/friend
May 12, 2025
I visited my father every day at different times and got to know the staff very well. I do not feel they had enough staff in the Assisted Living section. There were times I would sit with him in the common area and would have to go find a staff member if another resident was in distress. I spent time talking to residents who seemed very lonely as they didn't have anyone who came to see them often.
Glenn M
Memory CareApril 4, 2025
The process went extremely well. The staff followed up with us immediately on questions and set up appointments right away. I appreciated that they did the research and only had us visit the best and affordable facilities.
Brian C
Memory CareFamily/friend
March 18, 2025
I would rate my overall experience as well as cleanliness and feminist as a four out of five. Likewise, the quality of care and administrative staff I would rate four out of five. My wife is only been at the facility for a little less than two weeks. From what I could tell, the activities would rate about a four out of five. at this point, I'm really not able to come as much about the food or value for the money. Overall, my family and I have been pleased thus far with our selection. My daughter works about three blocks from the care facility and she loves us as she could visit my wife after work.
Anonymous
Memory CareFamily/friend
March 11, 2025
There was nothing we liked about his community. They could work on improving communication with family and the evaluation of residents.
Anonymous
Assisted LivingFamily/friend
February 26, 2025
Very slow if any response from staff, hardly any activities for memory care, food is adequate. The caregivers are very friendly
Jan Wrzesien
Assisted LivingFamily/friend
December 6, 2024
The staff at Terra Bella has been wonderful and very caring. The health aides are attentive and very nice to my Mom. The activities director has been great at getting my Mom involved. This is a major feat, and my Mom has benefitted from meeting new people.
Anonymous
Assisted LivingFamily/friend
September 5, 2024
Location was key and it was in budget. We visited and the staff didn't have accents so that was a major concern she had at the last place. We are currently looking for a new place though.
Anonymous
Assisted LivingFamily/friend
August 29, 2024
My mother in law is no longer there. We weren't happy that they did not re-evaluate her after 30'days as promised. She was on the memory care ward and she could have done fine in independent living since she was back on her medication. Other residents were always walking in her room and taking things. Felt more like an institution. We have moved her to another independent living place.
Rhonda M
Memory CareResident/client
July 13, 2024
I researched several places before deciding to choose Terrabella. All places are expensive but I found the cost to be reasonable and the level of care commensurate with the others. It was a difficult transition for my father and they have been extremely patient and kind. They keep me informed of his behavior, his treatment needs and anything they think I need to know. I am glad I chose Terrabella.
Anonymous
Assisted LivingFamily/friend
June 11, 2024
The staff were nice and responsive. There was a laundry service, but it was very unpredictable and spotty, not sure what to expect there. The housekeeping was adequate. I never ate there, but my dad liked the food. In the year that he was there, my main concern was the recurrent flooding issues in the building and construction for it. It seem to be a place that was trending better over time. We toured other places that were more appealing visibly, but much more expensive. I think that after considering the triangle market, I was content for what we got for the price.
Mary
Assisted LivingFamily/friend
April 12, 2024
The move in process was as good as it gets. The room is very adequate, even though it was one of the smaller rooms we visited. Other facilities had larger spaces, but we made this one cozy and comfy. The staff was very helpful in helping with moving items and helping to put up a floating shelf. Everyone is cheerful and positive. There are lots of activities and you can go outside and walk around. Your questions are answered quickly- and the residents have a monthly meeting to discuss any concerns that they have. While this is an older facility, it has been updated and is bright and cheerful.
Kenneth
Assisted LivingFamily/friend
April 8, 2024
All of the staff have respect for each individual there - they really strive to provide quality care. The facility itself is beautiful. The staff managing are wonderful.
Anonymous
Assisted LivingFamily/friend
February 9, 2024
Unfortunately I don't remember names but everyone was very friendly and willing to help. It is clear they take good care of their residents. I also learned that most of the employees have been working there for several years so they care about the home.
Anonymous
Assisted LivingFamily/friend
January 21, 2024
"Care is a state in which something does matter; it is the source of human tenderness." - Rollo May, Psychologist I felt this quote states what the mission at a facility should be that is responsible for "caring" for the frail and elderly who have medically complex conditions. Terra Bella was the second Assisted Living Facility we had my mother-in-law in since we had to move her from Virignia to Raleigh to be closer to us. We thought to ourselves couldn't be worse than the first AL. Soon did we realize that despite being charged the highest level of care she was not receiving it. Repeatedly my mother-in-law who was unable to much for herself was left alone in the bathroom for an hour. When we inquired with the ED she stated if we wanted someone to check on her more frequently then we would need to hire a private care assistant. My mother-in-law subsequently fell in the bathroom was on the floor for at least 45 minutes she was brought to the ER that day. Three days later she died.
Elizabeth
Assisted LivingFamily/friend
January 19, 2024
My dad connects with the staff and they care for him and care about him as a friend. Laundry needs work give it a 3, but everything else has been great. I'm happy with his overall care and he is, too. Dad's health declined in September creating really hard and overwhelming life changes for both of us in many ways. It has been so helpful for me and my dad to move forward. Moving him to Raleigh in October and into TerraBella, which has been invaluable. He receives care that I can't give him. His health has improved with the care from TerraBella and with Legacy physical therapy located within Terra Bella. Now that he is in town, he receives many visits from family weekly.
Family
Memory CareFamily/friend
December 8, 2023
Only had my parent at Terra Bella for a short period of time and then moved to another community. Staff was either no where to be found or rude, food was terrible, promises were made that never happened. Got to know other family members of other residents with similar complaints. There are much better options in the Raleigh area.
TerraBella Northridge
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.