4435 Pheasant Ridge Rd, Roanoke, VA 24014
KJ
Child of resident/client
Review for TerraBella Pheasant Ridge
I'm very happy with the place. Everyone there is very friendly and helpful. I visit regularly and not always at the same time. I always see that they treat mom very well.
Read all reviewsTerraBella Pheasant Ridge
Nestled in the picturesque forested lands of the Shenandoah Valley, Pheasant Ridge Senior Living Community provides assisted living and memory care in a serene atmosphere. Located in historic Roanoke, Virginia, this expansive, multi-story community features colonial-style design elements, elegant divided-pane windows, and distinctive red brick accents. With Roanoke being a major regional center, residents can access big-city resources while retaining the joys of semi-rural living.
Make the most of each day at Pheasant Ridge Senior Living Community. The compassionate caregivers provide discreet personal care support, including assistance with dressing, bathing, transferring, and medication management. Memory care residents receive personalized, person-centered care through the In the Moment program. The staff also offers the H20-To-Go and the Taste and Tell programs to help stimulate thirst and appetite in memory care residents.
At Pheasant Ridge Senior Living Community, residents can stay active by participating in the engaging activities designed to keep residents engaged. Seniors can relax with friends and family in the bright and well-maintained indoor common areas or treat themselves to some pampering in the on-site beauty salon and barbershop. Residents can also enjoy healthy meals made from fresh ingredients in the spacious dining room.
Learn more about Pheasant Ridge Senior Living Community by reaching...TerraBella Pheasant Ridge
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for TerraBella Pheasant Ridge
A Place for Mom has scored TerraBella Pheasant Ridge with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, TerraBella Pheasant Ridge has 74 reviews with an average "overall experience" of 4 out of 5.
KJ
Assisted LivingFamily/friend
October 9, 2025
I'm very happy with the place. Everyone there is very friendly and helpful. I visit regularly and not always at the same time. I always see that they treat mom very well.
Anonymous
Assisted LivingFamily/friend
October 3, 2025
Terra Bella is great! I would recommend to others
Angela Renee' EDWARDS
Assisted LivingFamily/friend
September 6, 2025
Wrong doings constantly. Lying and hiding records. Refusing to tell family about mom being left in a wheelchair for over 4 hours alone. I'm not over it yet. I came in and found my mother struggling to breathe. I do know who is responsible for this egregious act. You reap what you sow [name removed].
Anonymous
Assisted LivingFamily/friend
July 30, 2025
When my mom first moved to Terra Bella, she stayed with her PCP. I found that I had to call the doctor, and I was making phone calls nearly every day. We made numerous trips to the ER, because Mom's blood pressure was not stable. There were times when Mom didn't get her bedtime meds, which resulted in a trip to the ER for high BP. Since we made the decision to go with the Doctor and Nurse Practitioner who serves Terra Bella, Mom's BP is more stable. Mom has been sick several times, because those with illnesses are not kept isolated. Most of the nursing staff at Terra Bella is very good and conscientious; however, there are some who are rude and do not care for the residents. The most recent concern is that Mom gave a urine sample because of symptoms for possible UTI. She gave the sample on Thursday, and I had to request the results on Monday. So, Mom didn't get her antibiotics until Tuesday morning (this morning). The night and weekend staff is not supervised as closely, which causes more mistakes and less care for the residents. I was limited with my assisted living choices, because Mom requires gluten free and dairy free foods. It was a challenge in the beginning, but the chef has greatly improved and is going out of his way to prepare Mom nutritious meals. The weekend kitchen staff needs improvement. My review was based on the entire year Mom has been at Terra Bella. Terra Bella has hired a Nursing Director, who is a LPN, and she has improved some of the problems I mentioned; however, there is still more work to be done. Terra Bella offers many activities, and they offer trips outside of the facility.
Anonymous
Assisted LivingFamily/friend
July 28, 2025
Its been a short period of time and there's been some hiccups along the way but personally I have found the administration willing to work with me and my concerns. There are some things I would like to see improvement in but I guess it will just take time. I would recommend
Anonymous
Assisted LivingFamily/friend
May 19, 2025
Average price for most places, but we felt little high for quality you go. Had issues with caretakers first month. Only did what they had to, and mother in law needed help at that time. That's why we went to assisted living. Therapy completed. Therapy was wonderful. Got her on walker and moving her hand and arm. [name removed], activity director, is wonderful. Always in a good and positive mood. Interacts with all residents. All in all, it worked out for the temporary situation we needed.
Shari
Assisted LivingFamily/friend
April 15, 2025
Terra Bella is very clean and the residents are well taken care of. They could improve on communication with the family about what is going on each month.
Sheri D
Assisted LivingFamily/friend
March 12, 2025
We were very pleased and reassured of my mom's care while she was there Meals . Absolutely excellent. When my mom needed urgent attention, staff responded immediately. I would absolutely recommend Terra Bella to anyone in need of senior care.
Anonymous
Assisted LivingResident/client
March 5, 2025
The faculty and staff are very approachable and happy to help. I have been waiting 4 hours for a caregiver to answer my bell
Sharon P
Memory CareFamily/friend
March 2, 2025
My dad was there for 18 months and during that time they had 4 executive directors and many memory care directors. They have some very caring employees in memory care, especially the activities director; however, management is terrible. Complaints: soiled linens left in laundry baskets in room for days so that room reeked; poor communication (zero communication for example when they schedule in-house dr visits for a patient for unknown reasons); missing clothes and shoes, even after just a week; difficult to get a call through to speak to a resident; annual 7-10% rate increases; zero empathy. After my dad died hospice called us which was the correct procedure. However, after that notiication we received zero communication for the leadership at TerraBella - not one word of acknowledgment or sympathy. Pathetic. Also, no matter what facility you use, get your loved one on hospice as soon as possible so they get better care.
Anonymous
Assisted LivingFamily/friend
February 28, 2025
My loved one has not been in the facility long enough to give a full opinion. We are hoping the bumps she has experienced will smooth out with more time. It's difficult to adjust to such a big change in your older years.
Marcela
Assisted LivingFamily/friend
October 24, 2024
Communication would be a great improvement! I signed up for two showers a week and it was weeks before the first shower... my mother stunk! Residents do not seem happy... my Mother was definitely not happy! Food was good and the cafeteria staff was very nice! They did not live up to making the bird feeders happen. My Mother loves wildlife and it brings her joy. Old people in assisted living don't have many joys. Great sales pitch, but they didn't follow through.
James
Memory CareFamily/friend
September 4, 2024
[name removed] and [name removed] are the best. Any questions or needs were taken care of and answered asap. They let us use the actives room for some special events for my mom. We are a big holiday and birthday family. The best thing is that if can't her on the phone someone would go Check on her and let me know how she was doing. I would and already have recommended them to others.
Anonymous
Memory CareFamily/friend
August 15, 2024
A couple of nurses were awesome. Overall I was disappointed. My mother was not treated with the respect she deserves. My dad was the patient. My mom expected better communication.
Sheri
Assisted LivingFamily/friend
May 2, 2024
They were always ready to answer any questions I had my mom is currently in her own home, but if the time comes when she has to have assisted living, I would have my mom go to Terra Bella Pheasant Ridge. I honestly think that the staff made my mom feel at home.
Anonymous
Assisted LivingFamily/friend
March 22, 2024
It's a very pretty environment in the common areas and landscaping. They decorate nicely for all holidays. My mother is total care and most visits her room is not clean and bed not made. They were short staffed until recently so it's getting better. She's been in about 6 facilities in ny and Va. I would say it's the second best facility.
Anonymous
Assisted LivingFamily/friend
February 14, 2024
The services are great, and they seem to be a good for the cost of the facility. I am disappointed that some treats and items go missing, but that's probably a problem at any facility.Terra Bella was the best facility we toured for the price, and their staff seemed caring, friendly, and professional. The areas were all bright and well maintained.
David
Memory CareFamily/friend
December 1, 2023
TerraBella Pheasant Ridge was fantastic the whole time that my loved one was a resident there. The staff was fantastic and went out of their way to take care of my loved one. The pricing was some of the best in the valley and we checked everybody. The housekeeping was great. The move in and out process was very easy and we had no problems.
Anonymous
Assisted LivingFamily/friend
October 6, 2023
Overall I've been disappointed. The care level is what I expected. However they don't follow through with phone calls or relaying info. As part of my father's daily care my mother is suppose to receive a call with a daily report. She rarely gets it. Some nurses have been a positive, some have literally laughed at my mom.
Anonymous
Memory CareToured community
August 4, 2023
We didn't like Terrabella Pheasant Ridge. The facility was very outdated and dirty. The staff was unfriendly. Their prices were high.
TerraBella Pheasant Ridge
Find Assisted Living
Starting at$X,XXX/mo
Starting at$4,132+ monthly
Our Lady of the ValleyFor over 35 years, Our Lady of the Valley has served seniors in the greater Roanoke area with compassion and respect. We provide quality assisted living, nursing care, memory care (our newest service!), skilled nursing care, and rehabilitation services—a full continuum of...
Starting at$X,XXX/mo
Starting at$757+ monthly
At Richfield, we help people rediscover their quality of life, regardless of where they are in life's journey. Our beautiful surroundings, combined with a broad range of services and accommodations, provide a setting where individuals become members of a secure, supportive and active community. ...
Starting at$X,XXX/mo
Starting at$5,274+ monthly
Starting at$X,XXX/mo
Starting at$4,477+ monthly
Experience Senior Care at Woodland HillsSurrounded by sprawling green spaces and the Blue Ridge Mountains in Roanoke, Virginia, Woodland Hills stands out as a premier assisted senior living community. Just a short drive from Blacksburg, our senior housing offers a blend of Independent Living,...
Starting at$X,XXX/mo
Contact advisor for quote
At our Salem, Va., community, which offers assisted living and Alzheimer’s and dementia care services, we believe sustaining social relationships and friendships is key to aging well and living well.As an assisted living resident, you can stay independent and active with friends and neighbors...
Starting at$X,XXX/mo
Starting at$2,800+ monthly
Cave Spring Place is an exceptional assisted living program in Roanoke, Virginia. Our intimate community is nestled near the Blue Ridge Mountains and offers convenient access to shopping, dining and medical facilities. Residents enjoy our proximity to Tanglewood Mall, Valley View Mall and the...
Starting at$X,XXX/mo
Starting at$3,695+ monthly
Starting at$X,XXX/mo
Starting at$4,299+ monthly
With commanding stunning vistas of the vibrant City of Salem and the mountains beyond, Salem Terrace at Harrogate is designed in a tradition reminiscent of a grand hotel or resort.At Salem Terrace at Harrogate, we offer a choice of floor plans and four levels of personal assistance, depending...
Starting at$X,XXX/mo
Starting at$3,093+ monthly
The Glebe is a warm, engaging retirement community with majestic mountain views and exceptional amenities and services that make living carefree and pleasurable. Here, you can indulge your passions, challenge your mind, try new things, savor the company of wonderful people. . . and make...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.