140 Carriage Club Drive, Mooresville, NC 28117
Wendy
Child of resident/client
Terrabella Lake Norman experience
We were very happy with Terra Bella Lake Norman. Food wasn't good and many chefs were employed during my parents stay. I don't know why. We would recommend this community to other families based on the experience.
Read all reviewsTerrabella Lake Norman
TerraBella Lake Norman is a tasteful, quaint senior living community tailored to the needs of those looking for independent living, assisted living, and memory care services. Located between the shorelines of Lake Norman and downtown Mooresville, North Carolina, residents have frequent access to a variety of attractions and local businesses. Visit exotic animal habitats at Lazy 5 Ranch or shop vintage furniture at Main Street Antiques and Design Gallery. The thriving small town is also home to many IndyCar and NASCAR racing teams and drivers and has earned the nickname “Race City USA.”
With a wealth of amenities and personalized services, TerraBella Lake Norman offers a supportive and lively place to call home. Their bright and cheerful community is designed for active seniors who want to pursue a vibrant, maintenance-free lifestyle. Explore the unique area on a day trip, take a walk on their beautiful walking paths, socialize with friends in their common areas, or simply unwind in your private apartment home.
While residents are able to remain independent for as long as they can, TerraBella Lake Norman also provides attentive 24-hour care and specialized memory care for those who need it. Caregivers work with residents and their families to create individualized...
Terrabella Lake Norman
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Terrabella Lake Norman with 7.8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Terrabella Lake Norman has 60 reviews with an average "overall experience" of 3.8 out of 5.
Wendy
Assisted LivingFamily/friend
October 1, 2025
We were very happy with Terra Bella Lake Norman. Food wasn't good and many chefs were employed during my parents stay. I don't know why. We would recommend this community to other families based on the experience.
Steve P
Memory CareResident/client
August 26, 2025
My mother began in the assisted living and then moved to memory care. We had problems from day one with basic care needs consistently slipping through the cracks. Terra Bella is a revolving door of underpaid under trained staff. The food is awful and very few people really seem to care and those don’t usually stay for long. They will raise your care rate dramatically without explanation or notice. If you want a caring environment where your loved one will be looked after and the management cares about family needs, this is not the place for you.
Anonymous
Assisted LivingFamily/friend
September 13, 2024
They tend to get friendly and helpful staff. Mom enjoys the interaction. Some food is good and some not so good. Consistency of food quality would be nice.
Debra A
Assisted LivingFamily/friend
July 9, 2024
All the staff has been extremely friendly and welcoming. The facility is well cared for and the food choices are great. My mom has been happy!
Carole
Assisted LivingFamily/friend
May 14, 2024
If we could give a higher rating for the friendliness of the staff, I would. Overall a great facility and great fit for mom. Overall a very nice environment, the staff is super friendly and helpful, the facility is clean and bright, and there is enough to keep residents busy but not overwhelmed. I do wish there were some cultural outings, maybe once a month going to a music or theatre event, etc. they do bring people in occasionally and that is very enjoyable for the residents. The biggest downside is the food. It is mediocre, some very good meals and some terrible meals. The chef does meet with residents on some regular basis and always works to improve, but it is not where it should be. Thankfully mom can supplement or cook for herself as needed.
Carole F
Independent LivingFamily/friend
February 7, 2023
Terrabella Lake Norman is wonderful! It's the perfect place for my mom. It's an incredibly welcoming community. Everybody on staff, including maintenance, knew her name within two days. They're happy to be there and friendly to everyone. It's a really pleasant atmosphere to live - I've never seen anything like it. The food is not great - (there are not enough choices). But the chef is open to having meetings with the residents, so it is improving. Overall, I would highly recommend Terrabella!
Anonymous
Assisted LivingFamily/friend
November 30, 2022
My mother really likes the residents, the staff, and the activities. She is doing an awesome job adjusting.
Anonymous
Assisted LivingFamily/friend
October 19, 2022
The staff have all been very helpful with my questions!
anonymous
Assisted LivingFamily/friend
August 10, 2022
I feel that the sales person misrepresented the place. The food is terrible (ask any resident), management is mediocre. My loved one has made friends, but if that hadn't happened, we were on the verge of moving out. Also-lots of random fire drills with no explanation, people have come into my loved ones room unannounced. We are making it work, but aren't the biggest fans.
anonymous
Independent LivingToured community
May 10, 2022
The lady who showed me around was very friendly and was great with following up with me after the tour. The facility itself was nice. For us, the reasons we did not go with them was because they area they had for smoking was kind of remote and further away than she would have liked and also the location of the facility. It is not easy access with all of the traffic if you live further away.
Stuart
Memory CareFamily/friend
April 29, 2022
I would recommend that you have a very clear handover of what your expectations are for your elderly parents, and make sure the staff understand that early. That was a bit tricky for us at the start, but it's okay now. It's just important out communicate exactly what your expectations are for your loved ones as far as hygiene, showers, all that sort of stuff. Once they understood, I've been happy with the staff. And I'm happy with the facility itself as well.
Bill C
Independent LivingToured community
April 6, 2022
This community was nice but it just happen to be in an area that would not work out for all of my family. We had to go with another community that would work better for everyone.
Lucy S
Assisted LivingFamily/friend
March 31, 2022
What stuck out to us about Terrabella Lake Norman was the friendly staff members and the spacious size of the individual apartments. It is a really nice place, all of the people here (staff and residents) are so friendly. My mother went in not so well and had a lot of needs and the care has been outstanding. I would highly recommend to others.
Anonymous
Assisted LivingFamily/friend
March 10, 2022
I would put a loved one in there again if it was needed. It was a nice clean facility. The staff were great and were great with my loved one. A few issues happened during our time but we feel these were more of a result of things beyond their control like covid and staffing shortages. My loved one loved the activities and the food. I think they have a great program here.
anonymous
Assisted LivingFamily/friend
March 1, 2022
They do a very good job keeping the community clean and the activities are really good. They could do a little bit better of a job with their meals - they do not have the biggest selection and sometimes what they say they are going to what is not actually what they are serving and sometimes the meals are served cold.
Anonymous
Assisted LivingFamily/friend
February 18, 2022
Terrabella is very nice, just a little on the pricier side. I do think that there is room for improvement in a few different areas. The communication is lacking when my loved one is running out of medication; I'd prefer to be contacted when it's almost time for a refill, rather than when it's completely gone. I don't live close by, so it can be inconvenient having to refill medication on short notice. There is a housekeeper, but I do have to go in behind them sometimes because they don't dust or pay attention to detail. There used to be a lot of different activities like gardening, but now there really aren't any. The residents go on a short (restaurant) outing once a week, but I do feel there should be more of a variety. I've also noticed that they may have some staffing issues and could benefit from hiring more people. I'm unsure if those issues are related to Covid. There's usually only about 1-2 staff members attending those outings and if there were more staff, they could likely do more things. Overall, this is a good community, they just need to improve on a few things.
anonymous
Assisted LivingFamily/friend
December 8, 2021
We are very disappointed in the response time to the call button, and I am concerned for my loved one's safety if she were to fall. Otherwise, the place is clean. They have good activities. So it might be okay if you don't really need a lot of help. My loved one likes the people there, although she hates the food. But the call button response has been very disappointing.
anonymous
Assisted LivingToured community
November 11, 2021
This community was just a little over the top for my loved one. It was so big and there were so many people I felt like my loved one would not know what to do.
Anonymous
Assisted LivingToured community
October 21, 2021
It was a good community. The community is larger, and more than we wanted to spend.
Tina P
Assisted LivingToured community
September 15, 2021
This is a very nice community and it was on the larger side. The only negative was the location was hard to get to because it was in a very busy area.
Terrabella Lake Norman
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June 2019 Annual State Survey by the Department of Health & Human Services, Division of Health Service Regulation awarded THE GARDENS OF STATESVILLE with a DEFICIENCY FREE SURVEY!As quoted from NC DHSR ACLS website: The goal of inspections is to assess how well the adult care home complies...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.