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The Atrium at Veronica Drive

1 Veronica Drive, Danvers, MA 01923

For pricing & availability:
(866) 374-4058
8.9
Review score
32 reviews
Add review
8.9
Review score
32 reviews
  • 5 star
    44%
  • 4 star
    41%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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The Atrium at Veronica Drive
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The Atrium at Veronica Drive community exterior
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

Review for The Atrium at Veronica Drive

My family member did not get along with one patient. He was young, car accident victim. They would read each other.[name removed] was forced to hire an aid 12 hours a day, private pay, to stay at the facility. Therapy private aid did most of the work for [name removed] Showed, cleaning, washing clothes, etc. he went through his money pretty fast. Some of the aids would not go out of their way to help. RE: if the aid was watching the patients, she would sit and watch. She would not get up from her chair to unlock the door to the laundry room behind her. My family member had dementia behaviors. I feel he should have received meds to help him.

Read all reviews

The Atrium at Veronica Drive

When looking for long-term care for your loved one who has dementia, you'll want to make sure it provides the right type of certified memory care specialists and a safe environment with constant monitoring. Will your loved one have personal assistance? Have access to meaningful activities and programs that stimulate memories? Are the doors secured in case he/she is prone to wandering? These are just a few questions you'll have. Benchmark Senior Living at The Atrium at Veronica Drive has the answers.

The Atrium at Veronica Drive in Danvers, MA is a vibrant and compassionate residential community with an innovative Mind & Memory program for seniors with Alzheimer's or another form of dementia. Led by a Certified Dementia Practitioner, this specialized form of assisted living combines personal care assistance and innovative medication management with dedicated programs and dignified dining for life enrichment.

Our staff provides specialized care to seniors with dementia. We know the complexity of Alzheimer's and how it impacts your loved one, and you. It's an emotional time filled with worry about your loved one's safety and future. Rest assured that our memory care community has cared for hundreds of individuals with dementia and we are well-experienced in providing...

Senior living options offered

  • Memory Care

The Atrium at Veronica Drive

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Atrium at Veronica Drive

8.9 out of 10
Review Score32 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.7
Care Services
4.3
Staff
4.4
Meals & Dining
4.1
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored The Atrium at Veronica Drive with 8.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Atrium at Veronica Drive has 32 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 8/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 22, 2025

4.0 out of 5 stars
Verified Review

Review for The Atrium at Veronica Drive

My family member did not get along with one patient. He was young, car accident victim. They would read each other.[name removed] was forced to hire an aid 12 hours a day, private pay, to stay at the facility. Therapy private aid did most of the work for [name removed] Showed, cleaning, washing clothes, etc. he went through his money pretty fast. Some of the aids would not go out of their way to help. RE: if the aid was watching the patients, she would sit and watch. She would not get up from her chair to unlock the door to the laundry room behind her. My family member had dementia behaviors. I feel he should have received meds to help him.

Anonymous

Memory Care

Family/friend

February 24, 2025

3.0 out of 5 stars
Verified Review

Do not recommend

There was a lot of turn over. I Found mom sitting by herself one time and nobody knew where she was. I was surprised more of the staff didn't help look for her. I would have liked to see the staff trying to engage mom more in the activities. a lot of times staff were on there phones and sometimes annoyed that I was asking them for help getting mom some ice cream. Not a lot of them could speak English. I would not recommend them.

Anonymous

Memory Care

Family/friend

December 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for The Atrium at Veronica Drive

I would recommend the facility. Satisfied with the facility and the care. We were attracted to them because they offered more services / care vs other facilities

Anonymous

Memory Care

Family/friend

August 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Atrium at Veronica Drive review

Overall the place was great. Unfortunately my father only stayed there 3 weeks and ended up in a nursing home and received subpar care

Anonymous

Memory Care

Family/friend

July 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Compassionate Care

The professionalism and compassionate care they gave our mother. Also, the cleanliness of the room.

Rosalyn G

Memory Care

Family/friend

June 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loving care at its very best

Staff is always interacting with each resident keeping them entertained with such dignity and respect The facility has a very warm and inviting atmosphere. Residents were treated like family members.

Anonymous

Memory Care

Family/friend

May 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The Atrium at veronica Drive review

My loved one is no longer there but the nurses were all great! Based on the experience we had with The Atrium, we would recommend this community to other families who may need a place for their loved ones.

Anonymous

Memory Care

Family/friend

April 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

The Atrium

Don't put a loved one there unless they are in advanced stages of dementia or Alzheimer's.. I took my loved one out because she wasn't in advanced stages. It was not the right fit.

Robert

Memory Care

Family/friend

September 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Compassionate Staff

What we like the most about The Atrium at Veronica Drive is the quality of care the staff members give to my mother. Based on the experience we have had so far, we would recommend this community to other families.

DAK

Memory Care

Family/friend

June 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Finally a Worry Free Home For Your Loved One

We have had a great experience with The Atrium at Veronica Drive. They took the worry out of caring for my loved one. I would tell others that their family member would be safe and comfortable here.

Anonymous

Memory Care

Toured community

August 9, 2022

3.0 out of 5 stars
Verified Review

Review for The Atrium at Veronica Drive

WC

Memory Care

Family/friend

July 5, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0

A Great Place for Mom

They provide great one-on-one assistance. They do a good job helping my loved one with bathing and depends, and they'll bring her a tray of food at any time, which is awesome. It is expensive though, and the landscaping could use some work.

anonymous

Memory Care

Resident/client

July 1, 2022

5.0 out of 5 stars
Verified Review

Would recommend Overture Cary to anyone looking for a lovely, safe place to live in the 55+ group. It's wonderful love

My experience has been great so far, it is a wonderful place. I am all settled in and everything is great. Its wonderful love with friends and activities. And the staff is so understanding of our needs.

KIm

Memory Care

Family/friend

April 6, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

Would recommend. But know they have some communication issues.

The facility is clean, and they were very responsive, but they were not really good at communicating in-house We took our loved one out for a planned week away, and we locked his door so no one would go in there. But every day we checked on it, and it was open. The staff was still going in and out to do things and hadn't been communicated with about that planned absence. After talking to the director, she said they have a lot of agency people coming in to help. But I still don't understand why that wouldn't have been communicated to them. They were kind of slow in getting back to us, especially regarding billing issues, although they have a new financial director and it seems they're still working out the bugs with that.

anonymous

Memory Care

Family/friend

October 21, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0

Mixed feelings. For the most part quite well run. Depends on Needs of the client.

I emphasize the relationship between the resources at The Atrium and the capabilities and needs of the clients. I think The Atrium is more attuned to deal with the more capable residents with less decline than they are to deal with the ones who need more prompting and assistance. But overall I think the staff are attentive and very much involved with their clients. They're adequately staffed. The facility is quite adequate as well. I think activates are adequate for those who can participate, but inadequate for those who need more prompting. I do like that the fact that they're dedicated to memory care only, and not just just a memory care unit in a shared facility with assisted living like I found in other places.

Renee

Memory Care

Family/friend

October 8, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

A Great REspite Stay

I think the facility was pretty clean, including my loved one's room. Although tidiness could use improvement, for instance the way clothes were put away, etc. Perhaps my expectations were not realistic. The staff were very friendly, but they were understaffed. I think there was some confusion/misunderstanding between the director and myself. I was told they would have a podiatrist coming in, as well as OT and PT, which I said I was interested in. And she said my loved one would be getting all of those services. But that didn't really happen. She only got those services the last 2-3 weeks she was there during a 2-month respite stay. And when she got home and I looked at her feet, it did not look like she had seen a podiatrist. They said they would go on outings for ice cream and things, which never happened. And I was told different reasons as to why. I think their communication with each other could use improvement. They would contact me and say she urgently needed Depends, but when I would get there, she had two packages in the closet. Same with a "lost" sweater that was right there in the closet. But everybody was very friendly to deal with. My loved one was always clean and in clean clothes. Her general care was always fine. I just think there were some misunderstandings. They kept in contact with me, and I appreciated the communication. They included my loved one and invited her to activities. I think they did a good job with activities and offered a variety of different things - music, coloring, puzzles, etc. I just would have liked to see her get outside more. But overall I feel like it was a good value. And for respite care, I would choose The Atrium over skilled nursing in a heartbeat.

anonymous

Memory Care

Family/friend

September 9, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

[name removed]'s Home

We chose The Atrium at Veronica Drive because it was recommend to us by someone in our Alzheimer's support group. The room sizes at the facility are excellent, she is in a private room. I do think they could offer some more activities. but they may just not have enough staff. I would recommend them to others looking.

C A

Memory Care

Family/friend

August 25, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Streamline

I would tell others to check out the community and see if it would be a good fit for your loved one. The staff seem to be present. Some of the activities they have are games, exercises, group chats and more for the residents to participate in.

Colleen S

Memory Care

Family/friend

August 18, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Having my loved one here gives me tremendous peace of mind.

They've been really good. I would definitely recommend them to others. I have a friend who works in the industry who told me there was no way an assisted living facility could take care of my loved one with the level of care he requires. But The Atrium has actually been able to do so. They are very capable and take care of all of his needs. The staff is great, and they adjust their staffing as needed, which has been really good. I wish they didn't have carpet in the rooms, but if it needs attention, they notice and do something about it. My only complaint is sometimes his hair is a little dirty, but by the next time I come to visit, it's fine. Compared to nursing home costs, it's a great value here at The Atrium.

Carol A

Memory Care

Family/friend

May 21, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

It was a good experience

Our loved one was only at The Atrium a short while so we were not able to get much feedback on the meals, and he was not able to participate in the activities. It was nice during covid if we wanted to come visit our loved one we could do window visits. We would recommend this community to others.

The Atrium at Veronica Drive

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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