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The Auberge at Plano

3690 Mapleshade Ln, Plano, TX 75075

For pricing & availability:
(866) 374-4058
8.6
Review score
34 reviews
Add review
8.6
Review score
34 reviews
  • 5 star
    44%
  • 4 star
    35%
  • 3 star
    12%
  • 2 star
    3%
  • 1 star
    6%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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The Auberge at Plano
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The Auberge at Plano community exterior
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street view of The Auberge at Plano

Melanie W

Child of resident/client

5.0 out of 5 stars

Lovely Memory Care Facility

I can’t say enough wonderful things about Auberge. From the moment we walked in, we felt welcomed and reassured. The staff is incredibly compassionate, patient, and attentive—they truly treat residents like family. The environment is warm, safe, and thoughtfully designed for those with memory needs, which gave us such peace of mind We are so grateful to have found Auberge. Knowing our loved one is in such capable and caring hands makes all the difference. I highly recommend this community to any family looking for exceptional memory care.

Read all reviews

The Auberge at Plano

The Auberge at Plano is a neighborhood specially designed to serve the needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.

Our comprehensive services include:
•Medication assistance and management
•Regular assessment and service planning
•Bathing, dressing, grooming, and other self-image enhancements
•Mobility, Escorts and reminders
•Dining and social or activities assistance
•Care coordination and other health care management assistance
•Montessori-Inspired Life Enrichment Programming
•Apartments to accommodate your budget and preference
Our talented team of dedicated and caring staff are there when you need them. It’s Inspired Living… Reinvented!

Senior living options offered

  • Memory Care

The Auberge at Plano

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Auberge at Plano

8.6 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.2
Staff
4.7
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored The Auberge at Plano with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Auberge at Plano has 34 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melanie W

Memory Care

Family/friend

September 19, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lovely Memory Care Facility

I can’t say enough wonderful things about Auberge. From the moment we walked in, we felt welcomed and reassured. The staff is incredibly compassionate, patient, and attentive—they truly treat residents like family. The environment is warm, safe, and thoughtfully designed for those with memory needs, which gave us such peace of mind We are so grateful to have found Auberge. Knowing our loved one is in such capable and caring hands makes all the difference. I highly recommend this community to any family looking for exceptional memory care.

Christina S

Memory Care

Family/friend

August 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing facility!

The Auberge of Plano takes great care of my mother. Staff is very kind and knowledgeable, Food is also very delicious, Facility is always clean and smells good. I believe I chose the best facility for my mother.

Casey

Memory Care

Family/friend

June 17, 2025

4.0 out of 5 stars
Verified Review

Caring

It's a good place and my dad is doing well there. I might add that the employees truly care about the residents and show them a lot of love

Zoe C

Memory Care

Family/friend

June 12, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
5.0

Auberge very organized and weekend employees are not well supervised

The people at Auberge are nice and the facility is updated. It is a better place for someone who can walk well and doesn’t need much extra care. Unfortunately my husband had pretty advanced Alzheimer’s and they were not equipped to take care of him. He took two bad falls within a month that landed him in the hospital ER. I ended up moving him to a wonderful residential facility in Plano called Altius. The caregivers were attentive and caring. I loved the place

Anonymous

Memory Care

Family/friend

May 1, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Peace of mind

The staff is very competent and friendly. They truly care for the residents. Also note that the food is a big area for improvement. The portion size, the menu (lots of starches) and small portions are an issue. I understand that certain foods must be cooked softer for the residents but consideration needs to be made for the residents who do not need soft/overcooked vegetables or who would want a larger portion.

Wanda Mizutowicz

Memory Care

Family/friend

March 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very nice and affordable place

This is a beautiful, recently renovated facility at a very affordable price. The rooms are specious. The common areas are beautiful, recently renovated with stylish furniture. The staff have been very nice and responsive to my questions, needs, and concerns.

Wanda M

Memory Care

Family/friend

March 6, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Nice facility, staff friendly, clean, good price, but food is not good.

Please see above. Nice facility, staff friendly, but food is not appetizing. Food looks horrible and does not look healthy. Vegetables do not look green, meat looks like it just came out of the box. Portions are very small.

Anonymous

Memory Care

Family/friend

February 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and kind staff

This was my first time using respite care so I don't have anything to compare it to, but I was very happy with the result. The staff is friendly and the facility is great.

Judy

Memory Care

Family/friend

May 22, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy at the Auberge

My husband has been at the Auberge of Plano for [dates removed] and I have been extremely pleased with his care. The care givers are well trained in dealing with Alzheimer's patients and they are loving, kind & patient. The staff is excellent! Great programs are provided for the residents as well as a host of dogs, cats and birds for the residents to love on. I highly recommend the Auberge!

anonymous

Assisted Living

Toured community

December 17, 2021

5.0 out of 5 stars
Verified Review

Tour of The Auberge

We had a great tour experience with The Auberge. It is a very nice facility, it was just not the right fit for our loved one. It was a little too big and she needed something smaller and more comfortable.

MH

Memory Care

Family/friend

August 31, 2021

4.0 out of 5 stars
Verified Review

Would Recommend It

I think that everybody has been very kind and helpful. It's a difficult situation for anybody going through this, but they do what they can to accommodate our needs.

anonymous

Assisted Living

Family/friend

March 10, 2021

2.5 out of 5 stars
Verified Review

Covid impacted our experience

Part of the overall experience is due to covid - It was difficult to speak with the nurses over the phone because they did not speak very fluent English. It is a one story building, our loved one had a private room, but we were confused on why we could not go on the outside and speak through the window to our loved one. Due to covid we do not know that our loved one received the best care they provided, because we were never able to go in and check to see the kind of care.

Joan L

Assisted Living

Family/friend

January 22, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Auberge Plano a Solution for My Mom's Second placement

My mother's dementia advanced to the point where we couldn't keep her at home, she didn't recognize her house and wanted to constantly leave. First placed at Arden court in one wing, then moved to another remodeled wing, I was told to hire a sitter for her aggression and agitation; the behavior escalated until the nurse sent her to a psychiatric hospital in Plano - Wellbridge. After 2 weeks, her medications were balanced, she had a diagnosis of severe depression with psychosis and I transferred her to The Auberge Plano. This facility is beautiful, her apartment was newer and more spacious and the residents had many activities and were free to roam - and we paid less than for a much older, smaller facility. Even with the lockdown, my mother is happier and her caregivers like her as a person. The communication is much better, prices are lower, better trained staff and better staff-to-resident ratios. I highly recommend this property.

Elizabeth H.

Memory Care

Family/friend

August 26, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not a good place for elders

Rude and uncompassionate staff. This community has gone downhill over the last year. A true shame for the residents and families who are there. It used to be Silverado and a lovely community. Now, it is no place I would recommend for anyone living with Alzheimer's. My advice is to look elsewhere for good care for a loved one.

Anonymous

Memory Care

Toured community

March 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My Visit To The Community

This community will be very good once they complete the upgrades the are working on. They do have a lot of work to do, however from what I saw this community will be top notch. This is a larger community and we were looking for a smaller one.

Anonymous

Memory Care

Toured community

December 20, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice Place!

The Silverado Plano was an old style home. It had the long hallways, and carpeting throughout which I did not like because it attracts bacteria and stains. Other than that the place was well maintained, just not what we were looking for.

Anonymous

Memory Care

Toured community

November 2, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

The atmosphere was cold and uninviting. The staff did not appear to be well trained on how to approach residents with dementia. The staff was loud when attempting to re-direct behavior rather than calm and soothing. I saw residents that were not engaged in activities nor engaging with each other. I am a veteran teacher and when I see an environment like this, it is a reflection of poor leadership and lack of direction or purpose.

Anonymous

Memory Care

Toured community

September 20, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I Liked The Meal Plans!!

I thought this community offered a lot of great things that i was looking for my mother. The meals looked good and healthy. They had a great outside space for my mother to be able to be at. Everything was very nice and organized. The tour guide was friendly, he showed me all of the rooms and gave me all of the necessary information that i needed. I would recommend a tour of the community to friends and family.

Anonymous

Memory Care

Family/friend

September 15, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful Place to live.

This is a great community and highly recommended. The food is excellent the meals are very pleasing. The environment is very clean and well kept. They have wonderful activities for everyone to enjoy. This is a great place to call home.

Anonymous

Memory Care

Family/friend

January 19, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0

The property is in great shape. It is always clean. They do a really good job there but could improve. The people are absolutely wonderful. They are loving, caring and kind. They could improve on the activities, they seem a little disorganized.

The Auberge at Plano

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Map of the neighborhood around The Auberge at Plano

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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