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The Lakes at Banning

5801 Sun Lakes Blvd, Banning, CA 92220

For more information about senior living options:
(866) 374-4058
8.5
Review score
25 reviews
Add review
8.5
Review score
25 reviews
  • 5 star
    60%
  • 4 star
    20%
  • 3 star
    16%
  • 2 star
    4%
  • 1 star
    0%
See all reviews
8.3
Review score
74 reviews
3 facilities
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The Lakes at Banning
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The Lakes at Banning community exterior
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The Lakes at Banning in google map

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for The Lakes Senior Living

Staff is awesome with my mom!! I chose The Lakes for my mom because it is close to home and liked the staff. I would recommend them to others - It's not fancy, but my mom has great care!!

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The Lakes at Banning

Offering the best in assisted living, memory care, and respite care services, The Lakes at Banning is an ideal senior living community in the quaint and quiet city of Banning, California. We understand that finding the ideal community home can be difficult, which is why we do our best to offer quality care, comfortable living, and essential amenities and services. Here, we aim to exceed the expectations of prospective residents and their families.

We value every resident in our community for the individuality they possess. As such, we create exceptional living standards that focus on enriching the uniqueness of everyone in our community. Our elegant community grounds maintain five-star quality from our common areas to residents’ private rooms. Our location is within the serene and calm heart of Banning, just south of the beautiful San Bernardino National Forest, offering residents and their visiting guests an abundance of accessible natural beauty and plenty of nearby attractions.

Community Amenities and Services

Our highly trained and dedicated staff of licensed nurses and caregivers are available around the clock to accommodate residents as needed and always with compassion. Our personalized care plans are professionally designed to meet the unique healthcare needs of every resident. Whether it be...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for The Lakes at Banning

8.5 out of 10
Review Score25 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.5
Care Services
4.4
Staff
4.2
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.5

A Place for Mom has scored The Lakes at Banning with 8.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Lakes at Banning has 25 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for The Lakes Senior Living

Staff is awesome with my mom!! I chose The Lakes for my mom because it is close to home and liked the staff. I would recommend them to others - It's not fancy, but my mom has great care!!

Lynda

Assisted Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Verified Review

Review for The Lakes Senior Living

Very pleased with The Lakes .My family member is safe, and well cared for and happy.

MC

Assisted Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review

Review for The Lakes Senior Living

It's a great affordable facility. My dad loves it! I would & have recommended The Lakes to others.

Anonymous

Independent Living

Family/friend

June 16, 2025

3.0 out of 5 stars
Verified Review

Friendly Staff

The food was hyped up as restaurant quality when we checked out the place, but it is pretty bland. Short-staffed. It takes forever for maintenance. Yesterday, it took almost two hours to get some toilet paper. I decided to go out to the supermarket to get the toilet paper myself. When I got back, the resident just got the toilet paper. There should be rolls put in the bathroom when the room is cleaned. I spoke to one of the Directors about staff entering the resident's room. The maintenance guy didn't even knock and wait for a response on the female resident's door. Nor did he ring the bell. He put his card in, and went in the room, surprising the resident who was in the hallway. She had just gotten out of the bathroom. It thoroughly startled her and threw her off. Because we have a Ring camera installed in the room, I was able to capture the incident and report it. The resident moved in on [date removed]. Her name plate is still not next to her door. They keep telling me it's in process. Everything is in process. I spoke to another resident and asked her how she liked the place. She said it was ok, but it took a long time for "stuff to happen once you request it". I concur. The Internet systems are unstable. They need to have cameras outside since the gate remains open. Staff are pleasant. I think they are understaffed in certain areas. The management is adequately staffed, but not the other departments. [name removed], one of the laundry staff, is amazing! The rooms are pretty nice. The grounds are well maintained. They need more parking.

Anonymous

Memory Care

Family/friend

May 2, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our experience with The Lakes at Banning

My biggest problem with The Lakes is their maintenance and upkeep. often doors auto open/close fail to work, and it is not days, but weeks before repaired. Likewise, when activity director at memory care left, it was months without finding new hire. They absolutely should have had a temporary person on tap. The tv is not a replacement, especially since they tend to hype their facility as exceptional. BUT I do need to say that I appreciated the guidance from the industry, you helped me greatly during trying times

Anonymous

Assisted Living

Family/friend

March 22, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

Review for The Lakes at Banning

My loved one is comfortable at The Lakes Banning because my family members visit him often. The supervisor of caregivers is often hostile. A number of families have removed their loved ones. There are a lot of vacancies and caregivers are in short supply. We are so disappointed.

Anonymous

Assisted Living

Family/friend

March 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

Very friendly staff. Good food. The move in was great. They help keep her place clean.

Anonymous

Assisted Living

Family/friend

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful caring staff, Residents engage in activities. Definitely recommend.

The food is pretty good and the Friendliness of staff, they really care. Sharing bathrooms is my least favorite aspect. I like the family type atmosphere and the activities. Also of consideration for me was close proximity to my house. I visited my Dad about 4 times a week and most of the staff and some residents became familiar to me. I felt welcomed every visit.

JH

Assisted Living

Family/friend

October 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Lakes at Banning

I liked the smaller dinning rooms. I would recommend them in and yes the communication is good. The experience was good.

Anonymous

Assisted Living

Family/friend

September 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Lakes at Banning

I would recommend it. We picked this community, because it was recommended by A Place for Mom.The residents seemed happy for the most part.

Anonymous

Assisted Living

Family/friend

June 15, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Great facilities, but an increase of dedicated staff needed.

he rooms are spacious, and the facility is nice. It is important to have the facility conveniently located so that family can make frequent visits. Getting to know the staff is important to making sure loved ones get the best care. I believe there are staff shortages throughout the industry. Research is important to make sure the facility can and will at least hire help from a staffing registry when needed.

Lisa

Assisted Living

Family/friend

April 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice community, caring staff, Activities

The Lakes at Banning is expensive, but the care is good. The only thing that makes it expensive is it's private pay only, no insurance, but still the best place in the immediate area. There are a lot of different activities in the Memory care, which is where He is at now. They have group exercise after Breakfast (even in wheelchair), Bingo, a game where they show a picture of something famous and the group tries to identify it ie: Grand Canyon, Great Wall of China etc. They win prizes like Candy Bars. Live entertainment and someone reads out loud to them. Those are the ones I know of so far. Based on our experience so far we would definitely recommend this community to other families.

anonymous

Assisted Living

Family/friend

March 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Count the cost

It is expensive and the family needs to provide toiletries and depends if needed. They will call an ambulance at the drop of a hat and you may have ambulance bill. Says it is all inclusive, but that is not 100% true.

Michele

Assisted Living

Family/friend

December 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom Loves this place and your family would too

They are very easy to work with. My loved one loves the food. They have lots of activities. The value for the money is good. It's expensive but worth it. They are doing everything well. Overall, I would recommend to other families.

Anonymous

Assisted Living

Family/friend

August 1, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.5
Meals & Dining
5.0

anonymous

Independent Living

Toured community

October 21, 2021

4.0 out of 5 stars
Verified Review

Our Tour Experience

Overall I thought The Lakes at Banning was very nice. It was clean and all of those things. The people were very nice. For my personal taste, it was kind of dark in there with the furnishings and things. So it just didn't appeal to me. We didn't get to try the food here, but having moved into a different community, I would recommend that anywhere you go you try the actual food the residents are being served, if you can.

anonymous

Independent Living

Family/friend

August 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

Highly recommend

We chose The Lakes at Banning because they were recommended to us and it was the only 5 star facility on the list. We went and toured and she really liked it as did we. It is a good value for the money compared to where she was at before. She has a 1 bedroom apartment on the ground floor and it is about 570 square feet and some apartments have balconies. The staff members are very helpful and she loves the food that is served, the meals are all chef prepared. We would highly recommend to others looking.

Kathy S

Assisted Living

Toured community

May 5, 2021

3.0 out of 5 stars
Verified Review

My review of The Lakes at Banning

Our family had an in person tour, and the experience was okay. We felt like the memory care section was a little more hospital like. It did not have that homey, warm, and welcoming feeling to it.

M. E.

Independent Living

Family/friend

February 19, 2021

4.0 out of 5 stars
Verified Review
Value for Cost
5.0

The Lakes is a Fun Place for Mom

My loved one likes the community. They even have activities for the residents during the pandemic.

Anonymous

Memory Care

Family/friend

November 12, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Would recommend this community

Our experience with The Lakes was good, it was one of the best places we had looked at. The did offer some activities for the people to participate in, and the amenities were well maintained. The nursing staff was good and the care services were excellent.

The Lakes at Banning

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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