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The Monarch at Henderson

1750 W Horizon Ridge Pkwy, Henderson, NV 89012

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(866) 374-4058
7.5
Review score
43 reviews
Add review
7.5
Review score
43 reviews
  • 5 star
    74%
  • 4 star
    14%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    2%
See all reviews
8.4
Review score
1190 reviews
35 facilities
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The Monarch at Henderson
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The Monarch at Henderson indoor common area
13 photos8 floor plans
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street view of The Monarch at Henderson

Janet B

Friend of resident/client

5.0 out of 5 stars

Amazing Staff! Appreciation to the new management

I visit my friend and her dog on a regular basis. The rooms and open areas are nice and kept neat. The employees are friendly and helpful. Amazing Staff! Appreciation to the new management. The renovations are doing so well.

Read all reviews

The Monarch at Henderson

The Monarch at Henderson combines a cozy atmosphere with a secure layout and grounds to offer a high level of care. Studio apartments offer a restful place your loved one could be happy to call home. Bring along favorite furnishings and decorations to help your loved one add personality to their space. Your loved one can freely explore the community grounds safely and enjoy the many thoughtfully designed areas dedicated to social activities — such as music and art. The open layout enables easy navigation for your loved one, with a bright, airy feel and plenty of natural light.

This community rests in a charming suburban area of Henderson, Nevada. Excursions are organized to local areas of interest, including the Acacia Demonstration Gardens, which provides an opportunity to enjoy the outdoors and native Southwest plants. The southwest landscape provides beautiful views, whether visiting a park, nature preserve, or simply looking for a nearby dining option. On-site, a person-centered approach to care is practiced, with a commitment to collaboration between caregivers and family members — in order to offer the best possible care. Families can also take advantage of the community’s licensed social worker to help ensure that their loved one’s...

Senior living options offered

  • Memory Care

The Monarch at Henderson

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Monarch at Henderson

7.5 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.4
Friendliness
4.7
Care Services
4.3
Staff
4.3
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored The Monarch at Henderson with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Monarch at Henderson has 43 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 8/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sandra R

Memory Care

Toured community

August 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Community very welcoming. All the staff seemed very kind. Activities for my mother is very important and they have them scheduled all day. The apartment we saw was very nice and roomy for her. Monarch has a lot to offer for the price. The new AmbA system to track her vitals and movement in her room will be great. Looking forward to mom living her.

Janet B

Memory Care

Family/friend

May 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Staff! Appreciation to the new management

I visit my friend and her dog on a regular basis. The rooms and open areas are nice and kept neat. The employees are friendly and helpful. Amazing Staff! Appreciation to the new management. The renovations are doing so well.

CHARLES W SALYER

Memory Care

Family/friend

May 20, 2025

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Gone Down Hill

Poets walk was acquired by Monarch. The techs left. The director left. I have seen one or two barely trained techs watching over 30 plus people. The place now smells. Cleaning seems irregular. Food has gone down hill. Sad. Seems money is what Monarch is all about. Results: people are leaving

Deborah C

Memory Care

Family/friend

October 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place that cares

I can't image having better care partners for my husband. They offer me peace!

Anonymous

Memory Care

Family/friend

May 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Monarch is like home with a big family.

I was happy when they changed management companies, that they retained most if not all of the existing personnel. Love the staff there, very friendly and attentive. Feel the cost is high, but you get what you pay for and my mother is very happy.

Jennilyn

Memory Care

Family/friend

February 15, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Horrible experience and would never recommend

Poet’s Walk is there for money, they don't care about the residents care. My mom had a terrible experience with this facility and I have to move her to another facility for better care. Mom fell in this facility in her room and they never realize mom fell for almost three hours. When they were suppose to make rounds hourly. She was left wet with urine all the time. The nurse director is always clueless. I would never ever recommend this facility to friends or family

Anonymous

Memory Care

Family/friend

June 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

This has been such a great place for my mom

My mother is currently a resident at Poet's Walk Henderson and this facility is great! My mother's experience here has been great so far! I would definitely recommend this facility to family and friends.

CO

Memory Care

Family/friend

February 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful Facility

It has been a very pleasant experience, from the start to where we are currently. I like the facility itself. It's bright and cheery. The rooms are spacious. The people are very friendly and encouraging. And they always seem to help in any way that they can.

Holly Eberle

Memory Care

Family/friend

December 5, 2022

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Went downhill

I put my mom in Poet's Walk right before COVID and took her out in August of 2022. The place really looked good when we initially put mom in the facility. They had entertainment two times a week and it appeared as though it was a nice large facility that mom could have the room to move around. Once we were allowed back in the facility after COVID, I became aware that they were not taking care of my mom. The Staff lacked the experience, often did not put mom's dentures in her mouth, sometimes it looked like they were not bathing her because of her greasy hair, did not often dress her appropriately for the weather, and they allowed moms drinks to run down her top as she was having a harder time eating. When I took my mom out of this facility, it took over 45 work days to get my money returned. Corporate also would not return my phone calls when I was trying to get my money back. There was a huge turnover of employees and the facility got rid of key people.

Jill

Memory Care

Toured community

April 6, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Poet's Walk Henderson

The common are was nice. The individual rooms were colder looking. The cost was prohibitive for us.

T M

Memory Care

Family/friend

February 23, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
5.0
Value for Cost
3.0
Care Services
3.5
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Beautiful facility but make sure you take the time to dig under the covers.

The cleanliness was up and down due to a lot of turn over. My mother did not participate in the activities due to her condition however, there was always something going on for the residents as I could see. I would say to take your time and look around. While people are very nice and very friendly there is a lot of turnover. While this industry has a lot of turnover there was a lot of turnover. The administration has completely turned over in the time that my loved one has been here. I am hoping that with this turn over things will begin to get better. One of the red flags to me was that I asked to speak to other family members or residents and they would tell me they would let me speak to someone and then they would never provide the references.

anonymous

Memory Care

Family/friend

February 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

You'll Be Happy with Poet's Walk

Like with any memory care community, you get out of it what you put into it. Having good relationships with the staff, medical personnel, and care partners makes all the difference in the world. But what I will tell you about Poet's Walk is that every single person there is positive and eager to help. They're interested in what is best for the residents. Despite challenges that every place is facing right now regarding shortages and changes in personnel, they are still providing terrific care.. The food is a bit institutional, but they work very hard to do a good job with it.

J W

Memory Care

Family/friend

February 18, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.5
Meals & Dining
4.0

A Poet's Walk is a Great and Safe Place for Your Loved One to Reside

The food is really good. The staffing in the dining room needs to better equipped to assist with feeding the residents that need this assistance. The community is improving on things each day. This is still the best community after looking at multiple communities in the area. The staff get to know your loved one and their care needs. Once they learn the needs of your loved one they do a good job. The staff is very receptive to any questions, concerns, or changes the family or your loved one may need.

Leah K

Memory Care

Family/friend

June 9, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review of Poet's Walk Henderson

I visited my sister yesterday for the first time as i love out of state. What a wonderful place this is. Wonderful people doing a wonderful job with smiles & laughter. Fantastic!

Pat N

Memory Care

Family/friend

May 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Very happy I made the choice to place my mother there.

They're very accommodating. My loved one received very good care. The staff were wonderful. Cleanliness was good overall, spotless in the common areas, but my loved one's individual room could have used some attention at times, including small things on the floor that should have been cleaned/swept up. They had a lot of activities to keep the residents engaged.

anonymous

Memory Care

Family/friend

April 29, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A Place Hoped for for Mom or Dad

They were excellent here. The director who ran the place was an excellent communicator. The ratio of staff to residents left plenty of staff available per person. That very well could have been that they had a bigger percentage of dementia patients to care for. The food was decent, a notch better than where we moved to when we moved to a different area. It was relatively easy to leave communications and notes regarding my loved one's care. Communication is key when you're on this side of your family member's care. And their communication was great. I attribute most of that to the director. He'd had a personal experience with a loved one passing, and it was a big awakening for him. He was just very good.

Kassidy

Memory Care

Family/friend

April 26, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

a good place for your loved one that feels like home

The communication is good and they keep our family well informed. They are always open to feedback and work with us. The community is clean and the staff does a great job with the residence. I would recommend this community to others.

anonymous

Memory Care

Family/friend

February 4, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Help when we needed it

ratings above

Joanna

Memory Care

Family/friend

November 12, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0

my review poet's walk

The community talks a good story but it takes a long time for things to get corrected, if it is fixed it goes back to the way it was after a short time. They do a lot of things well but I have problems with medication, but they have had a good plan for Covid. I have had issues with some of her basic care and have had to complain. there is a high turnover with the staff so when things are corrected and someone leaves we have to start over again. They did start garden visits so we could see our loved one and that was nice. I would not recommend this community

Claudia

Memory Care

Family/friend

November 11, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Poet's Walk Henderson

I am so grateful for the amazing staff taking great care of my husband. Highly recommend!

The Monarch at Henderson

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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