Pam E.
Assisted LivingFamily/friend
September 24, 2025
A lovely new home
That it is a lovely environment, and truly feels like a big family. We are very happy there. Thanks.
13943 GA-9, Milton, GA 30004

Kim G
Child of resident/client
Just Perfect
The Phoenix at Milton was the first community we visited. They were patient and kind with our ignorance of even what questions to ask. After touring multiple communities, we went back for a second look. We knew in five minutes of our second visit we had found the right community for Mom. Everyone who works there is loving, find, and patient.
Read all reviewsThe Phoenix at Milton
At The Phoenix at Milton, the trusty team of caregivers make the transition into senior care as smooth as possible. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. Designed to provide modern, comfortable living and enjoyment day in and day out, the campus features luxe design details, tree lined courtyards, and bright and spacious living and entertainment areas.
With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities such as transportation and routine housekeeping and laundry. They also offer in-house therapy and health care and have a nurse, doctor, dentist, podiatrist, and multiple therapists available when you need them.
Anytime you’re hungry, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chef. Moving from the dining area to the spacious lounge areas, residents are welcome to visit and relax during their free time. For a breath of fresh air, residents can unwind in pristine courtyards, the vibrant putting green, and secured indoor/outdoor walking paths.
Residents are offered a wide variety of...
The Phoenix at Milton
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for The Phoenix at Milton
A Place for Mom has scored The Phoenix at Milton with 9.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Phoenix at Milton has 45 reviews with an average "overall experience" of 4.3 out of 5.
Pam E.
Assisted LivingFamily/friend
September 24, 2025
That it is a lovely environment, and truly feels like a big family. We are very happy there. Thanks.
Kim G
Assisted LivingFamily/friend
August 18, 2025
The Phoenix at Milton was the first community we visited. They were patient and kind with our ignorance of even what questions to ask. After touring multiple communities, we went back for a second look. We knew in five minutes of our second visit we had found the right community for Mom. Everyone who works there is loving, find, and patient.
Dianne L
Assisted LivingFamily/friend
May 30, 2025
For me... -mom always clean and dressed daily. Her feeding & incontinent needs are very well managed -Safe & secure environment for seniors -individualized care plans that are routinely updated -Hoyer lifts allowed -frequent family events -caring, experienced, permanent staff (it's not a revolving door of agency caregivers) -optional services available (hair, mani/pedi, podiatrist, dentist, PT/OT/ST, etc) -pet friendly -outside areas & walking path -daily activities -evening activities -close to grocery store, CVS, and restaurants -WiFi TV & internet access -easy application & move-in process -well maintained property: always looks and smells nice! -no hidden monthly fees
Anonymous
Memory CareFamily/friend
May 16, 2025
The staff were very warm and welcoming. It's a very nice facility. Clean smelling. Loved the rehab area and therapists.
CB
Assisted LivingFamily/friend
November 8, 2024
The staff is wonderful. They are very attentive to the residents. Walking in, it has a great feeling. Very bright and cozy
Dianne L
Memory CareFamily/friend
July 6, 2024
We are so pleased with the memory care center at the Phoenix At Milton. The staff is very professional, caring, and respectful to mom. The facility is well run and really nice. We find the Phoenix At Milton very affordable and an excellent value for the money. High recommend!
James M
Memory CareFamily/friend
June 28, 2024
There is good communication between staff members and staff and families. Communication is important, but we also felt a sense of compassion. We've been in some places where it felt like there was very little caring.
Evy B
Memory CareFamily/friend
May 4, 2024
The staff at The Phoenix at Milton have been excellent and provide the care that my mother needs since her diagnosis of dementia. They keep her busy with activities such as chair yoga, outdoor supervised walks, musical activities, church, and so much more. The community is clean and welcoming. They truly allow residents to age in place. I feel relieved knowing she is at home and will not have to move should she need additional care. The Executive Director is an experienced RN and is always available to answer any questions. The food is incredible and they always have several options at each meal. My mother loves the dining program. Everyone on staff makes the experience personable.
Patricia C
Assisted LivingFamily/friend
April 26, 2024
We are grateful to the entire staff at Phoenix at Milton for providing exceptional care to our family. Mom and Dad are treated with respect, kindness and dignity everyday. The community is fun and engaging and the food is good too!
Bob H
Assisted LivingResident/client
April 24, 2024
Very good. Lived here for 4 years. The best thing I can say about this community is the personal care. And the friendliness of the staff. It is always clean. The housekeepers do a great job taking care of my apartment. And my fellow residents are kind.
Anonymous
Assisted LivingFamily/friend
February 22, 2024
He never got a hot meal. You have to hover over the techs to make sure they are doing everything they are supposed to do. "As needed" medications only get dispensed if a patient asks. He wasn't always able to verbally ask, so he didn't get medications.
Anna S
Assisted LivingFamily/friend
January 9, 2024
My mom has been at Phoenix at Milton for close to a year now. It was difficult trying to find a place since my mom lived with me and I was used to that level of care for her. I am so happy with Phoenix at Milton. The staff is incredible, kind, loving and caring. From the kitchen to the care team, they take the time to care about each resident. The activities are what's keeping my mom so young at 90. They make sure my mom is engaged and they offer so much. And the entertainment they provide is a credit to the activities director. She assures that the residents are happy and entertained ??
Kim
Memory CareFamily/friend
June 19, 2023
When choosing a memory care location for my father I depended on reviews and was persuaded by them and the friendliness of the sales and front office staff. However, our experience once we moved in was a nightmare. We moved our father after two weeks and have photos of the drastic decline he had in two weeks there with falls he had not had before, medication errors, poor communication, unnecessary ER trips, lack of programming, etc. It it a beautiful place with large rooms, and some nice staff; however, with the large number of outside staff there is a lack of communication between shifts that damages care. We moved him to Vitality at Milton which offered much more personalized care, effective med control, and much better communication. I just wish I could have avoided the awful two weeks my father had and hope to spare another family.
James
Memory CareFamily/friend
January 13, 2023
What stood out to me about this facility is that they could provide a slightly higher level of care than other facilities, even another Phoenix location wasn't able to provide the care this location can. The staff is helpful, call to provide updates, friendly when I am on premises. They do have activities, I just haven't been there at those times. The facility and grounds are clean. You normally wear in a 24/7 operation, but things seem to be fixed quickly.
Steven F
Assisted LivingFamily/friend
November 15, 2022
The staff is extraordinary friendly and respectful. The staff also treats the residents like family. The community offer different activities like games, trivia, happy hour, exercise groups, and they do parties and have guest come in, and field trips for the residents and so much more to keep them busy.
Anonymous
Assisted LivingFamily/friend
October 17, 2022
I have moved my father into his third assisted living and this facility was the absolute worst facility I have had the unpleasant opportunity to deal with. The food is disgusting and difficult to identify. We had to pay a large facility fee; however, there was no heat in my fathers apartment for around 10 days. I had to personally provide a adequate heater. The door lock did not work for 5 months. The management staff is allowed to be deceitful and will not keep you informed about your family member. When I addressed issues with management I was treated with hostility and unprofessionalism. I finally had the opportunity to meet with two directors and a corporate employee who was rude and crass. I was told i was not allowed to discuss “the past” which was 5-7 weeks later due to a death. I would truly not waste my time with this facility. Expensive and unprofessional.
C.B.
Assisted LivingFamily/friend
August 5, 2022
We love this place! Staff is very personable. This was the biggest square foot, 1 bedroom around her area. It just feels like family when you visit there. Also knowing they have a memory care unit if needed down the road was also a plus in our decision. [name removed] in the front office has been wonderful in mom's transition.
anonymous
Assisted LivingFamily/friend
July 8, 2022
At the time our family had an in person tour it was a great experience but they did not have any rooms available. However they had a room available a couple months ago that our loved one was able to move into, and so far the experience is going good.
Jules
Assisted LivingResident/client
June 6, 2022
I originally chose The Phoenix at Milton because it was recommended to me by my doctor. Most of the staff here have longevity and have been here about a year and in this environment I think that is important and also hard to find now a days. It is a very friendly place and I would recommend them to others looking.
Patrice W
Assisted LivingFamily/friend
April 14, 2022
My father was a resident here and I would highly recommend this community. My loved one was completely against assisted living and he went from not wanting to be here to this being his goal and wanting to get to back to his friends as soon as possible. He made friends and liked being here. The staff were amazing and like family to me and my loved one.
The Phoenix at Milton
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.