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The Phoenix at Tucker

2060 Idlewood Rd, Tucker, GA 30084

For pricing & availability:
(866) 374-4058
8.3
Review score
97 reviews
Add review
8.3
Review score
97 reviews
  • 5 star
    69%
  • 4 star
    25%
  • 3 star
    3%
  • 2 star
    1%
  • 1 star
    2%
See all reviews
8.3
Review score
1303 reviews
50 facilities
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The Phoenix at Tucker
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The Phoenix at Tucker aerial view of community
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Anonymous

Child of resident/client

4.0 out of 5 stars

Great value for the money

I think there other, nicer facilities in the area - that we found when looking - but the best thing about this one, for me was/is #8 - VALUE FOR THE MONEY. I only know my Dads room. It is a one room efficiency it... adequate. Dining room adequate, choices of food adequate. They have in-house PT and regular group exercise. Contracted nursing/medical services. Good response time if/when one has complaints. Staff is accessible to talk to. I - as POA - am notified every and any time my father falls - no matter how minor or infrequent. It's happened a few times...

Read all reviews

The Phoenix at Tucker

At The Phoenix at Tucker, the trusty team of caregivers make the transition into senior care as smooth as possible. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. Designed to provide comfortable living and enjoyment day in and day out, the campus features luxe design details, tree lined courtyards, and bright and spacious living and entertainment areas.

The Phoenix at Tucker Amenities and Services

With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities such as transportation and routine housekeeping and laundry. They also offer in-house therapy and health care and have a nurse, doctor, dentist, podiatrist, and multiple therapists available when you need them.

Anytime you’re hungry, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chef. Moving from the dining area to the spacious lounge areas, residents are welcome to visit and relax during their free time. For a breath of fresh air, residents can unwind in pristine courtyards, the vibrant butterfly garden, and secured indoor/outdoor walking paths.

Residents are offered a wide variety of daily...

Senior living options offered

  • Assisted Living
  • Memory Care

The Phoenix at Tucker

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Phoenix at Tucker

8.3 out of 10
Review Score97 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
3.9
Meals & Dining
3.2
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored The Phoenix at Tucker with 8.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Phoenix at Tucker has 97 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 97 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 23, 2025

2.0 out of 5 stars
Verified Review

Don't Put Your Loved Ones in this Place

The food is not good. We have to take food to our family member. Management is very wishy washy. They promise to do things and then don't do them. They do not return phone calls. The house cleaning is horrendous. We have to go clean our loved one's room and wash the clothes weekly. We really wish we had not picked this facility.The food is not good. We have to take food to our family member. Management is very wishy washy. They promise to do things and then don't do them. They do not return phone calls. The house cleaning is horrendous. We have to go clean our loved one's room and wash the clothes weekly. We really wish we had not picked this facility. Also the elevator is always broken. Also... we have used this facility for 11 months now and the prices have increased twice already. and we had one of our loved ones pass away in the facility and we never even received a "I'm sorry for your loss"

Anonymous

Assisted Living

Family/friend

March 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Needs more staff

We picked the Phoenix because they have controlled access to the front door. It allows them to handle dementia residents in their assisted living area. The problem is that they are not staffed to handle the care needs of a dementia resident in the assisted living area. And the memory care units are not suitable for a resident unless their dementia is so severe that they no longer need activities or food choices. It has the potential of being a good facility if they clean up these issues and staff appropriately. Really nice caregivers but they do leave out of frustration. As usual, this place is VP top-heavy.

Anonymous

Assisted Living

Family/friend

February 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great value for the money

I think there other, nicer facilities in the area - that we found when looking - but the best thing about this one, for me was/is #8 - VALUE FOR THE MONEY. I only know my Dads room. It is a one room efficiency it... adequate. Dining room adequate, choices of food adequate. They have in-house PT and regular group exercise. Contracted nursing/medical services. Good response time if/when one has complaints. Staff is accessible to talk to. I - as POA - am notified every and any time my father falls - no matter how minor or infrequent. It's happened a few times...

JoJo G

Assisted Living

Family/friend

December 5, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

No Communication from Staff

Not much communication from staff to family. Have tried numerous times to reach out to the wellness staff but they never return your calls or email. Still have no idea if physical therapy is an option for our mom as the staff have not communicated that info with us.

Teresa

Assisted Living

Family/friend

November 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall nice community!

I loved Phoenix for my dad but unfortunately he passed away about a year ago. 5 for all. Loved it in every way. It was like one big happy family. The staff honestly cared for their residents and we would absolutely recommend this community to other families.

Anonymous

Memory Care

Family/friend

June 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

A good assisted living option for those with memory conditions

It was a good place to keep someone with memory issues that was otherwise able to function fairly independently - we appreciated it was a locked down facility without having to put him in memory care.

Anonymous

Assisted Living

Family/friend

March 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Great Value, helpful staff, clean environment

I like - in general and in terms of overall care - the value we get for the price (lower than most every place we found in the area). The least? It seems like there's a lot of turnover in the staff that works with the residents. Especially on the weekends but... in general it seems there are always/often new people dealing with the patients. Finally, the food - although the quality and variety seem fine - it seems they don't take into account the residents dietary needs... as in the case of my father - a diabetic. It seems it's like, 'one size fits all.' Most of the places we considered in this area were similar in terms of services and facilities. It's just this was the PERFECT location and the price was a bit cheaper - actually several hundred dollars a month cheaper than some/most of the places we considered.

Mary Ann Howard

Assisted Living

Family/friend

February 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

An Exciting Community

While our loved one was in a rehab facility, our family discussed needs and concerns and composed a list of questions to ask when we visited assisted living communities. Armed with our list and that of A Place for Mom, we visited three communities before visiting The Phoenix at Tucker. By this time, we had ruled out two, for various reasons, but were very much interested in the remaining one. At Phoenix we met with the Community Engagement Director and the Wellness Director. We were very much impressed by their attention not only to physical needs, but also social and emotional needs. We were impressed that all of their staff is dementia practitioner trained. We liked their thinking outside the box to encourage residents to participate in various activities. During the tour, we noted the interaction between staff and residents and talked with some residents and family members. We came away knowing we had a difficult decision to make between Phoenix and the previous facility.

Anonymous

Assisted Living

Toured community

June 12, 2023

4.0 out of 5 stars
Verified Review

Our tour experience

We toured The Phoenix at Tucker during our search for an Assisted Living facility for our loved one. This facility had VERY nice common areas. However, the bedroom was way too small of a space. Especially for the price.

Anonymous

Assisted Living

Family/friend

March 3, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

Highly Recommended

I really enjoyed the community. The quality of the food needs improve, and I would like to see more activites. We picked this community, because of the price point, location and cleanliness.The people are very friendly I would recommend to other families.

anonymous

Memory Care

Family/friend

January 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Our families experience

According to our loved one the options with the meals could be improved - sometimes it is a small sandwich and a bag of chips and that may be the only choice.

Anonymous

Assisted Living

Family/friend

November 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

The location, décor, and staff accessibility at inquiry really stood out to us here. The staff are very friendly and try to be as helpful as they can given their workload. My mom is recovering from a fracture and hasn't been able to participate in the varied activities offered. But she has been improving with the PT and OT offered in house. I have and will continue to recommend them to friends and family.

Toddp67

Assisted Living

Family/friend

October 9, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Bad Bad and if I did not say it loud enough Bad

Please notice that all the good reviews of this place were given over 5 years ago when it was owned by a different group. Since then it has gone downhill drastically. We put my mother in Phoenix and she stayed for only one year. They did not take care of her and the staffing was if not illegal it was definitely complete negligence. There were times when we went looking for a staff member and the only person we could find in the building was on the front desk. Often my mother who needed assistance was not put to bed and sometimes not not taken down for meals. After a constant complaining we finally decided for my mother's safety sake to move her to a different place. Don't be fooled by the good looks of the facility and the people who greet you when you come in. They are not the ones who do the care and the ones who do won't be there long because of the constant turn over.

Dawn T

Assisted Living

Family/friend

May 5, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Decline in care

The level of attentiveness at this community and what we are praying is not what I was expecting it could be better. When we first moved my mother in it was great and the staff were very attentive to my loved one. They got new management and everyone left and things just changed. She was supposed to be getting a higher level of care and they are not helping with things that they are supposed to be helping with. The community is phenomenal and some of the staff are great but the care has greatly declined. Its like the backbone of the facility right now is not great, the kitchen staff and cleaning staff seem to be committed more than the other staff.

Teresa

Assisted Living

Family/friend

March 24, 2022

5.0 out of 5 stars
Verified Review

It is a beautiful facility

Our experience has been really good so far, the staff and the care services are wonderful. They have the proper lift systems like a hoyer to assist our loved one when needed. The community is newer so it is beautiful, very nice and overall we would recommend to others.

Ruth W

Memory Care

Toured community

December 8, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community looked very nice. It was a good experience but there was another community that we liked better.

Katherine M

Assisted Living

Family/friend

December 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Satisfying experience

This community has very friendly staff and they were very convenient. The fact that I could go any time to see my loved one really made a difference for me. If I woke up in the middle of the night and did not feel right I could go see my loved one and this really made a difference for me.

Anonymous

Memory Care

Toured community

November 20, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Was too expensive for us but [name removed] was very nice and took time to answer our questions and give us some good feedback.

Anonymous

Memory Care

Toured community

April 13, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I love this community. 10 minutes from my home. Interested in 2 seperate units for mom & aunt. 1 available 1bedroom(can be used as 2bedroom) only available @ this time.

Jane

Memory Care

Family/friend

November 2, 2018

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0

Not good

I'm not sure why this place shows good reviews... At least for the memory care units. It used to be The Orchard in Tucker. Our loved one received sub-par care while there. Medication mistakes, cuts and bruises that no one knows how they came to be, communication issues (lack thereof), laundry issues, bed bugs, caretakers that lose people...to name a few. Also, the food looks Nothing like the pics. I know some places are worse, but this one is definitely not as good as they appear. Sure, the decor and landscaping are beautiful, but I'd rather have good care for my loved one. Once we moved our loved one out, they've improved and we are much happier and less worried.

The Phoenix at Tucker

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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