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The Reserve at Amarillo

7480 Hillside Road, Amarillo, TX 79119

For pricing & availability:
(866) 374-4058
8.8
Review score
30 reviews
Add review
8.8
Review score
30 reviews
  • 5 star
    71%
  • 4 star
    13%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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The Reserve at Amarillo
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Margo B

Child of resident/client

5.0 out of 5 stars

The Gardens of Amarillo Memory Care review

I think other families would find it helpful to know that the staff and caretakers are trained in what they do. The Garden's stay on a structured schedule that keeps the residents moving, thinking, and feeling safe. The staff is always approchable , kind and understanding to families. I know because I my momma lives there. I had a good feeling about the facility and ALL staff when I first toured for my momma, and that has never changed??

Read all reviews

The Reserve at Amarillo

At The Reserve at Amarillo, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Amarillo area. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir, to a discussion of the latest best seller in our Life-Long Learning series, to exploring new ways to stay healthy in a fitness class...expect the unexpected.

Senior living options offered

  • Memory Care

The Reserve at Amarillo

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Reserve at Amarillo

8.8 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.3
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored The Reserve at Amarillo with 8.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Reserve at Amarillo has 30 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 2/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Margo B

Memory Care

Family/friend

February 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The Gardens of Amarillo Memory Care review

I think other families would find it helpful to know that the staff and caretakers are trained in what they do. The Garden's stay on a structured schedule that keeps the residents moving, thinking, and feeling safe. The staff is always approchable , kind and understanding to families. I know because I my momma lives there. I had a good feeling about the facility and ALL staff when I first toured for my momma, and that has never changed??

Lisa R

Memory Care

February 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice accommodation & welcoming staff

Highly recommended.. love the place & the staff.. my dad is very happy & smiling again.. it's a very clean & homey feel.. good food& lots of special programs for memory care.. residents r kept busy for the most of the day & not kept in there rooms.. I feel at peace with my dad living there. I'm 5 mins away from the gardens so I can see my dad every day.. [name removed] my dad has a awesome room he can look out from 2 big windows & see alot.

Jemmi L

Memory Care

Family/friend

February 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Every person that works there that have met are AMAZING!!!

I highly recommend this place for your loved ones. The place is clean, caring, and friendly. Everyone even the maintenance man [name removed] goes out of his way to help. [names removed], the nurses and kitchen workers there are always smiling.

Terry

Memory Care

Family/friend

February 20, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A new journey.

The Gardens of Amarillo is very nice and the staff is exceptional. I looked at several options before settling on The Gardens of Amarillo. I wanted my Alzheimer loved one to have the best care and also great private accommodations that are similar to home living. I also relied on other friend’s experiences who had loved ones in the facility and spoke highly of the caring staff and the daily scheduled activities for residents. My loved one has been their 2 months now and it was the best decision I have made. My loved one thinks she is staying in a resort and I truly believe she is happy there.

Joyce S

Memory Care

Resident/client

February 17, 2025

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Needed to keep a better eye on clients.

They know their business but they need more staff. The room was horribly cold with no way to get more heat. They let my husband fall the first night he was there and had a serious head injury. Getting back and forth from a ER visit is a major problem unless you live in Amarillo.

Anonymous

Memory Care

Family/friend

February 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Highly recommend

This place is absolutely amazing. No one will understand them more then the ones in that building taking care of them daily. I was one family member that knew everything about my family. But we came to realize that the Med aids and care staff are the ones who are the ones that don’t get rewarded for jobs like this, they are the ones that get the attitudes, the ones that clean them and the ones who physically deal with them because we just can’t. I would love to thank a few of those rock stars that I know your loved ones will be taken care of ([names removed]) and the amazing team of the best Med aids [name removed], and [name removed])!! You girls are amazing and thank you for all you do. My family and I really appreciate you all.

Anonymous

Memory Care

Family/friend

January 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Caring Staff

5 to all! It has been an outstanding experience for the past 13 months. She is safe, content and cared about! I reviewed numerous places and am grateful that I selected this facility for her care. The staff just below the senior management is fabulous. They know all of the residents and their families. Senior management changes frequently and they are very weak on getting simple paperwork done. I put up with it because the actual working staff take such good care of my spouse.

Anonymous

Memory Care

Family/friend

October 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with experience

The facility is clean and the staff are super polite and patient with all the residents. The rooms are a little small but the size of the bathrooms are great and roomy.

OC

Memory Care

Family/friend

September 24, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Review for The Reserve at Amarillo

When I had to ask four staff members to help me move mom from the wheel chair to the recliner and it took 29 minutes. That falls into several categories. I want to find a better place for mom. This is the third place for mom, but I what my mom to be well taken care of.

Anonymous

Memory Care

Family/friend

July 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for The Reserve at Amarillo

I have had two friends who have moved there mothers to different locations; all of the other places are to far or down town. I have some down sides and I have some up sides. We would rather not move her if possible. She hates change, and she has had some difficulty adjusting to this move. Hate to move her again. Yes, I would recommend it because it is better than so many other places.

Cynthia

Memory Care

Family/friend

June 4, 2024

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Need more workers

There are not enough workers for the number of residents. They sell you on the fact that they check on each person every hour. That was not the case with my mom. When my dad was there visiting, they just assumed that he could change her wet pants since he was already there. The whole reason she was there was to have someone do the work so my dad didn’t have to do it. Several times on the weekend, the public bathrooms were filthy and disgusting.

Sonya

Memory Care

Family/friend

May 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one was previously a resident at The Reserve at Amarillo and the experience was great for her at this facility. The Reserve is an amazing place. My loved one's stay was a respite stay. But short term or long term, I would recommend The Reserve at Amarillo to others. My loved one passed in March, but she would have been going back for another stay this summer if she were still with us.

Jim O

Memory Care

Family/friend

March 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Reserve at Amarillo

I am very impressed with the care that she is given. The staff is very respectful to the residents and outstanding at deflecting her when she is getting over excited at me so I can slip away. I would say her room is "spartan but adequate" which helps greatly in keeping it clean. They push her to join in on activities rather than sitting.

Anonymous

Memory Care

Family/friend

December 15, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Reserve at Amarillo Review

I have had to ask them to clean the room and also give my husband a shower. They have also changed some meds without telling me. I am here 90% of the time and do most of his care. I feel like there should be a credit on his bill for that. They do let me eat and sleep here for no charge. I Am either sleeping in a recliner or on a flour mat.

Anonymous

Memory Care

Family/friend

September 21, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Recommended

My loved one is currently a resident at The Reserve at Amarillo and the experience has been great at this facility. The staff is awesome. They stayed late to show us around the facility and took the time to go over everything that the facility has to offer. They know all of their residents by name and you can tell that they love them all. The residents are clean and happy. I would recommend The Reserve at Amarillo to others.

KJ

Memory Care

Family/friend

February 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Meals & Dining
4.0

Would Recommend

The Reserve at Amarillo is a really caring place.

Anonymous

Memory Care

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

A Good Place for Mom

The community is a good place for the memory care unit however if you are looking for other care I would probably not recommend. I really like that the food served to the community is very good. I am happy with the food served to my loved one. I wish when activities are going that was more attention given to the residents who need it.

Anonymous

Memory Care

Family/friend

August 25, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Caring community with family atmosphere

I have been very pleased with the care my husband gets there however, I do stay on top of his care needs on a daily basis. The caregivers are always willing to go the extra mile with whatever I need or I feel my husband should have. The staff are very welcoming and friendly. The food is delicious and it is well seasoned and never bland. I would recommend this community to others families if you can afford it.

Anonymous

Memory Care

Industry reviewer

September 27, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love this facility!!!

Autumn Leaves is an amazing facility, The care staff really tends to the residents and I feel like they genuinely care about the residents. The facility is very well-kept and the food is great!!! I recommend this facility to anyone who is looking for a clean, caring home for their family members.

Nan Sanders

Memory Care

Family/friend

September 25, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Autumn Leaves

My mom moved into Autumn Leaves in June. She goes to the dining room at 8am and doesn’t go back till 7:30 at night. They keep her SO active. After the first month living here she recognized three people at church that Sunday. I feel like it’s becau this community keeps her mind and body so active. You pay a more but it is worth every penny.

The Reserve at Amarillo

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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