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The Rio Grande

2331 Westside Boulevard Southeast, Rio Rancho, NM 87124

For pricing & availability:
(866) 374-4058
8.4
Review score
29 reviews
Add review
8.4
Review score
29 reviews
  • 5 star
    70%
  • 4 star
    14%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.8
Review score
2763 reviews
81 facilities
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The Rio Grande
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The Rio Grande community exterior
14 photos
The Rio Grande in google map
street view of The Rio Grande

Eileen M

Loved one of resident/client

5.0 out of 5 stars

A lovely, embracing community for our family member

We really are impressed and are so happy that he is happy. For my brother in law, I can rank all of the above at a 5. He says that he hopes he dies there! It's a lovely community. The rates increase on his apartment . Our only worry is that he won't be able to afford it any more because he loves it so much..... and he's on the edge of not being able to increase the amount of money that he can spend on his apartment.

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The Rio Grande

The Rio Grande is a senior living community that provides quality care in Rio Rancho, New Mexico. Residents can enjoy a variety of services and amenities that will make them feel right at home. The Rio Grande is located near community amenities including grocery stores, banks, restaurants, pharmacies, and more.

Staff is available 24 hours a day to provide assistance with daily living activities. Other services include chef-prepared meals, medication reminders, housekeeping, and more.

Residents can choose from studios, one- and two-bedroom apartments that come in a variety of floorplans. Every apartment has an emergency pull cord for extra safety.

Related Links

Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits

10 Health Tips for Seniors

Independent Living Activities: Promoting a Healthy, Fulfilling Retirement

Senior living options offered

  • Independent Living

The Rio Grande

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Rio Grande

8.4 out of 10
Review Score29 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.8
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.4

A Place for Mom has scored The Rio Grande with 8.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Rio Grande has 29 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 29 reviews

Last Updated: 5/4/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

May 4, 2025

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Falls short due to Management

I have been a resident for almost 3 years, and this pace has its ups and downs with management. Previous to the current managers I would have rated it 4 starts, with current managers it’s at best 1 star. The current managers have completely destroyed the landscaping, as well as turned over the staff. They’re here only for a pay check and not for the residents. They make up the rules as they go along only when we complain to the regional manager do the begrudgingly comply. There is a great turnover of residents while most places like it are full in the Rio Rancho/Albuquerque area this place is about 80% of capacity. The only reasons why I stay are it’s close to my sister and clos to the bike paths.

Eileen M

Independent Living

Family/friend

November 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A lovely, embracing community for our family member

We really are impressed and are so happy that he is happy. For my brother in law, I can rank all of the above at a 5. He says that he hopes he dies there! It's a lovely community. The rates increase on his apartment . Our only worry is that he won't be able to afford it any more because he loves it so much..... and he's on the edge of not being able to increase the amount of money that he can spend on his apartment.

Anonymous

Independent Living

Family/friend

October 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Clean property

Aside from the senior managers having issues the rest of the staff is generally good. Assistant managers are great, kitchen and cleaning staff is very nice. 5 stars there. Cleanliness is great, maintenance is good, 5 stars there. Nice property.

Edna H

Independent Living

Resident/client

April 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live.

Managers are always available and more than willing to help with whatever one needs. Staff members are friendly and very efficient. Many residents are very friendly and willing to help new residents get acclimated. Many activities are available.

Anonymous

Independent Living

Family/friend

January 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff are kind, available and very helpful. Housekeeping is very good and thorough. Meals are fabulous and alternative meals are always available. Many activities to keep your loved one involved as much or as little as they would like. Staff is very welcoming to family and encourages visiting! This is a great place for Mom!

William

Independent Living

Resident/client

January 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

friendly and caring staff

What I like the most about The Rio Grande community is the overall general environment. The staff members are happy and pleasant as well as helpful and consider, I would recommend this community to other families based on the experience I have had so far. '

anonymous

Independent Living

Family/friend

October 20, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly staff, nice community

What we really like about The Rio Grande community is just how clean, organized and well maintained it is. Based on our experience we would recommend this community to other families.

anonymous

Independent Living

Family/friend

October 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a great place for loved ones

Our loved one absolutely loves being at The Rio Grande community, and the location for us was great which was a key factor in making a decision for our loved one. Our family is able to come and go as we please and eat some meals with our loved one which are excellent. They are very welcoming and encouraging to bring families in for meal time. We would absolutely recommend this community to other families.

C J

Independent Living

Family/friend

May 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

It's Your Home

The residents and staff are very nice and go out of their way to make you feel like part of a family. The staff are good to work with the family if we have any questions or concerns about loved one. The food is good. They are willing to accommodate the resident's needs if the food needs to be delivered. The apartment, changing of linens, laundry, housekeeping, utilities, and all the meals are included in the monthly fee. You are able to pay extra for an outside agency to come in and help your loved one in the community.

Ernesto

Independent Living

Resident/client

April 13, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
3.0
Activities
5.0
Staff
2.0
Meals & Dining
3.0

The Rio Grande review

SS

Independent Living

Family/friend

April 20, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.5

independence with a piece of mind

If you can afford it, this is a great community. they always have someone checking up on the residence and this would a great place for your loved one to meet others that have similar interests. I would recommend this community to others and already have.

anonymous

Independent Living

Family/friend

January 11, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

a great place for a loved one

They take really go care of the residence, my dad had two emergency's that the community handled very well and got him the care he needed. I would recommend this community to others.

Debbie

Independent Living

Toured community

August 6, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Heaven sent

This place has been a blessing for our mom...exactly what she needed to live well.

George Denniston

Independent Living

Toured community

November 10, 2018

3.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Moved

I moved out here in June my wife died in March and I want ed to get away from Kansas City Missouri. I think this is a wonderful place I have a beautiful view of the mountains and the park above it is just a wonderful place to live.

Anonymous

Independent Living

Toured community

November 10, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Dad went out there by himself and do not have good interactions with staff he spoke to.

Anonymous

Independent Living

Toured community

January 18, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very pleasant visit. Friendly staff, well-maintained environment. Studio is small, but balcony and large windows made it comfortable. Common areas are attractive and usable, and they expand the living space.

Anonymous

Independent Living

Toured community

January 10, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
3.5

A welcoming experience.

The staff at the Rio Grande were most helpful and welcoming. From our first visit and tour of the community, to my mother's move in a month later, our family was supported. At one point, my mom changed her mind about moving (last minute jitters), and David encouraged her to come back for some additional visits. As a result, mom will be moving into her new apartment at the Rio Grande on January 15th. We have a large family, and my mom has insisted on taking everyone for a tour before she moved. The staff at the Rio Grande have been most gracious about providing tours and delicious sample meals. The Rio Grande feels like a real community where people care about keeping your loved one safe and happy.

Anonymous

Independent Living

Family/friend

September 21, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom is thrilled

Mom loves The Rio Grande. It is beautiful. Mom is thrilled. The staff are great there. It is the newest facility that we looked at. There are two managers there that are so sweet. She did come from a larger facility where there were a lot of staff. Like when I come with some heavy things and I need help there aren't as many staff helping. But really that's not a complaint and something I am sure I can talk to them about and resolve. Mom says that all the residents seem happy there. The staff really try with the activities. Mom is super healthy in how she eats and the staff really worked with her needs regarding that. It has gone beyond our expectations. I am so happy with this facility. It is a perfect fit for her here.

Anonymous

Independent Living

Toured community

September 11, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I Enjoyed My Stay

I enjoyed my stay there at The Rio Grande and the reason I left was because my daughter was in California and I really needed to be near her. But the people were friendly and the managers were great.

Wendy stuart

Independent Living

Family/friend

February 18, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great management and staff.

This place is wonderful! My mom wasn't feeling well when she moved here, but the staff has made sure she was given care and attention to make her comfortable. I would recommend this place to everyone! The managers have been great keeping me informed when mom had to make a trip to the hospital. They go beyond great customer service here.

The Rio Grande

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Rio Grande

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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