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The Village at Mariners Point

111 South Shore Drive, East Haven, CT 06512

For pricing & availability:
(866) 374-4058
9.0
Review score
31 reviews
Add review
9.0
Review score
31 reviews
  • 5 star
    45%
  • 4 star
    39%
  • 3 star
    16%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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The Village at Mariners Point
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The Village at Mariners Point
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

Overall a positive experience for senior living

I find the staff very friendly and welcoming. Although the resident I am related to doesn't take enough advantage of the activities offered, I think the activities are very well chosen and planned. The number and variety of activities are especially impressive. I find the facility clean and well maintained inside and outside. I find the meals well prepared and presented. Overall I appreciate the location, maintenance, and operation of The Village at Mariner's Point.

Read all reviews

The Village at Mariners Point

Located within walking distance of Silver Sands Beach, The Village at Mariner’s Point is full of vibrant and active residents who indulge in the right combination of care and independence. Our community features breathtaking ocean views, private walking paths, and gazebos throughout our lavish gardens. You’ll have the care you need, when you need it — so you can focus on fun.

Our ideal location means spending afternoons soaking up the sun at the beach, joining new friends at Louis’ Lunch for their famous hamburger sandwich, meeting your family for a tour of Yale University, or enjoying an evening out to enjoy the sounds of downtown New Haven. We’re also located close to New Haven Medical Center and Yale New Haven Health.

Community Amenities and Services

Our assisted living services are perfect for residents who want a mostly independent lifestyle but may need support with their daily activities, such as bathing, dressing, mobility, and more. Those seeking memory care services can feel secure within our Mind & Memory program, offering an innovative approach to memory care and experiences to help residents find joy each day. From custom dietary plans and chef-prepared meals to weekly housekeeping and transportation services, you can enjoy all...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Village at Mariners Point

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at Mariners Point

9 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.8
Meals & Dining
4.5
Activities
3.9
Value for Cost
4.1

A Place for Mom has scored The Village at Mariners Point with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Village at Mariners Point has 31 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 7/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 18, 2025

5.0 out of 5 stars
Verified Review

Overall a positive experience for senior living

I find the staff very friendly and welcoming. Although the resident I am related to doesn't take enough advantage of the activities offered, I think the activities are very well chosen and planned. The number and variety of activities are especially impressive. I find the facility clean and well maintained inside and outside. I find the meals well prepared and presented. Overall I appreciate the location, maintenance, and operation of The Village at Mariner's Point.

Phyllis

Assisted Living

Family/friend

May 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A community worth joining

While it needs some decorative updating such as new art , photos, furniture , it is bright , clean and cheerful. Everyone is very friendly . We were told the new furniture will be here by summer. , the administrative staff is efficient and engaging. It is a pleasant welcoming place to live!!

Judy Bernay

Memory Care

Family/friend

April 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place

Village at Mariner’s Point is a wonderful establishment. I Helped move a longtime friend into Mariner’s a few months ago and she is loving it. She is in the Memory Care unit and I have to say the staff takes wonderful care of residents. The activity director [name removed] is wonderful. Everyone I have met when I visit are always helpful. I would highly recommend for your loved ones.

Anonymous

Assisted Living

Family/friend

December 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Village at Mariners Point

I would recommend. Mother has accepted and appears happy and content. We were attracted by the location. 12 minutes from my home.

Dawn

Assisted Living

Family/friend

March 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Village at Mariners Point

Very clean, friendly staff, great ammenities and location. I would recommend to others.

DC

Assisted Living

Family/friend

May 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Caring Community

We picked this community because it was close to where my loved one lived, and other familiy members. My loved one did not like the food, and mentioned that it was dry. He did like the happy hour, and music that they offered. The staff was excellent, and they were top notch. Overall, I would recommend to other families.

Michelle

Assisted Living

Toured community

October 27, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at The Village at Mariners Point

This was a nice and beautiful community. The look of the Memory Care unit felt very convalescent. There was great follow up from the staff.

RM

Assisted Living

Family/friend

September 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for The Village at Mariners Point

It's a good place for my loved one. I pcked this community because of the convience of the location.

Mary

Assisted Living

Toured community

May 11, 2022

4.0 out of 5 stars
Verified Review

My tour review

This community is on the water and it is very beautiful. It just was not the look that we wanted for our loved one. We wanted somewhere where the staff made a difference. We just did not get that feeling that we were looking for

Leslie

Independent Living

Resident/client

April 27, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff and community is wonderful

The cleanliness of the community is god, they could use a little help in the common gathering area especially with the vents. Other than that it is very clean. The staff members are absolutely wonderful, they knew my name right away. Being a registered nurse the staff have been nothing but accommodating, they know my lifestyle, they serve me needs and wants. The staff members are absolutely wonderful and definitely make this place. You can tell that actually show genuine concern about the well being on the residents. It is always a very very pet friendly community. It is such a lovely place, I have a beautiful view outside my bedroom and living room window. If I am not somewhere at a specific time, they come to my room and check on me. I absolutely love love love the meals and dining service. The food is wonderful, the dining staff is so attentive and acknowledge me every time I come down to grab food. I highly recommend The Village at Mariners Point community to other families who are looking for a great place for their loved ones

Sheila B

Assisted Living

Family/friend

November 18, 2021

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

My Review

Overall I feel the majority of staff is attentive and friendly. My main complaint would be that the rooms could be cleaned more frequently-including laundry.

Anonymous

Memory Care

Toured community

May 27, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very impressive virtual tour presented to us by [name removed]. We are still in discussions with our son & daughter-in-law about possibilities of moving to the Village. Will contact [name removed] again later.

Anonymous

Memory Care

Toured community

April 25, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I was very impressed with my tour. Everything was there that you could want or need. It was clean, bright, spacious and had so many options for care, entertainment, food etc. Thank you.

Anonymous

Memory Care

Family/friend

January 17, 2018

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
3.5

Great Communication

We moved our Dad from another facility to Mariner's Point and we're so glad we did. Communication is key, and MP has been wonderful. Everyone from the receptionist, to nursing, to the director has returned each of our call and emails. The facility is beautiful, food is good, desserts are the best (dad's a big ice cream fan). We're very happy with Mariner's Point, where it seems, everyone cares.

Anonymous

Memory Care

Family/friend

July 27, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

A Good Pick

My mom is just fine living here under the care of the community. She is really happy.

Anonymous

Memory Care

Family/friend

November 8, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Wonderful place!

The staff here is really friendly and they are helpful. We think that this is a big step up from the last place we were at. My loved one loves it here and they have a bunch of activities for her to get involved. She likes the food and is getting settled in nicely.

Anonymous

Memory Care

Family/friend

July 16, 2016

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.5
Activities
3.0

Good place if you can overlook its problems.

Most of these folks are correct in their criticisms. The apartments are cheap. The cabinets and kitchen layout pathetic. Few need such a large kitchen, but if it is going to exist, it should be of descent quality. The carpeting is cheap and marks easily. The fake wood floor in the entry area/kitchen is ugly (it looks old and worn although they tell us it is new) and doesn't clean up easily. At least it is slip-proof. The bathroom is not well planned and aging in such a bathroom will be difficult. The shower is a joke. No place to put soap, shampoo, bath sponge or washcloth, or anything unless you put it on the seat in the shower. The shower-head is not handicapped accessible. It can barely be reached although it is supposed to be able to be hand-held. The exterior deck is not maintained unless you complain that it is dirty. Then eventually someone comes to clean it. The facility itself is fairly well maintained unless you use the back stairs which are not cleaned very often. The very best part of this place is the layout of the facility, the plan. Most of the places we looked at had narrow corridors. These are wide and brightly lit. Very friendly as opposed to cavernous. There are no bends and turns- everything is directly off the central atrium where the lobby is on the 1st floor and the dining on the second. There is lots of light so the atmosphere is heads-up over the competition. The staff is great on an individual level but the coordination within each grouping is horrible and the organization between departments (areas under one person's supervision) is terrible. The structure is so obtuse that it is impossible for family members to really understand the chain of command. What is needed for family members is a clear guide to "which group does what and who" in that group is responsible for specific tasks. The information supplied during the sales pitch is misleading as someone else pointed out. We had specifically asked if there were a lot of outside caregivers coming in and were told that most care and everything else is supplied in-house. NOT true by a long shot. Keep an eye on your bill. You'll see lots of family members complaining about the charges/overcharges. The other comment about lack of imagination in resident programming is very true and it seems that bingo is the fall-back activity. There is a lot to do there but it gets tiresome and most activities are not very stimulating. More trips and stimulating activities are much needed. The atmosphere is great and the air is clear as the place in near the shore. The grounds are lovely but it would be nice if there were footpaths with benches so the residents didn't have to walk on the street. The footpath leading to the road to the beach has an enormous chasm in the middle of it, so forget going down without supervision or using a roller, walker, or wheelchair. If you plan to send your "loved one" as they call your family member, be aware that you have to either get really involved to help organize the care or just give up and sit back and let things be what they will be... Many families have experienced the same billing problems and in general have the same complaints about organization and structural problems with the administration as we have experienced so I know we are not unique in our disappointments. Nonetheless our family member seems happy enough and this is the only place we looked at that had people roaming around, sitting together, talking together- the best for this we think of all the places that we considered.

Anonymous

Memory Care

Toured community

June 14, 2016

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

The Village at Mariners Point was okay. The model was nice which included granite countertops in kitchen and bath and nice cabinetry, but when viewing an apartment it was cheap laminate counters and an awkward arrangement in the kitchen and none of the feel of the model so that was deceiving and a bummer. The pool and theatre were nice features and the people seemed nice.

nissajo

Memory Care

Family/friend

November 12, 2015

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.5
Care Services
3.0
Activities
1.5

Look below the surface

The majority of staff are wonderful, caring people. The problems/issues result from a significant amount of turnover at the managerial level - causes a lot of disruption and lack of continuity and oversight. The corporate office of Benchmark appear more concerned with the overall appearance of the place rather than the quality of services. The memory care unit, again staffed with wonderful, caring staff lacks oversight, training and assistance to the staff. Some of the marketing people do not seem to know how the memory care (Harbor) operates, as we were very misled about things when we first toured. There is little creativity in programming and the corporate office (Benchmark) does not seem to care about that. I contacted them several times and basically all they tried to do was 'handle' me. Benchmark appears very concerned about the outward appearance of the place, but fail miserably with quality of services. If you decide to take a tour, write down your questions and write down their responses. Chances are if you move in, their responses won't materialize.

Anonymous

Memory Care

Toured community

September 20, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Gorgeous facility. The pool is definitely a draw. The staff was really friendly. My mom was tempted by those things...Unfortunately, we found the menu lacking and the food mediocre. Unlike other places, Mariners Point does not have a kitchen(ette). Despite the lovely setting, not all the rooms have private outside access. Those few things made us move on. If those things are not high on your list, Mariners point is beautiful and definitely worth checking out!

The Village at Mariners Point

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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