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The Village at Unity

1477 Long Pond Road, Rochester, NY 14626

For pricing & availability:
(866) 374-4058
8.5
Review score
29 reviews
Add review
8.5
Review score
29 reviews
  • 5 star
    66%
  • 4 star
    21%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
8.5
Review score
1144 reviews
38 facilities
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The Village at Unity
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The Village at Unity community exterior
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The Village at Unity in google map

Linda

Loved one of resident/client

5.0 out of 5 stars

The Village at Unity

Staff recommend move in service was good and fairly priced. Many in-house activities. Landscaped grounds with frequent events in the village green, nice planning for holiday events. Great communication with families.

Read all reviews

The Village at Unity

Situated in the cultural hub of western New York, The Village at Unity offers a tranquil, close-knit atmosphere for seniors in Rochester. With a full continuum of care, this community offers quality independent living, assisted living, and memory care services that allow residents to age in place. This community provides exciting amenities within its walls and easy access to regional resources for seniors.

Feel at home with the upscale amenities and friendly staff at The Village at Unity. The compassionate care team seeks to build authentic caregiving relationships with each resident and tailors services to match their individual needs and preferences. The memory care staff utilizes the Opal program to celebrate the unique life journey of every resident in memory care. Plus, this community features an on-site fitness and wellness center where professionals offer physical and occupational therapy.

At The Village at Unity, residents decide how to make the most of their time. Savor a well-balanced meal in the dining area, or enjoy lively conversations with friends while sipping on a cup of coffee at the on-site bistro and hospitality bar. Residents can stay physically and mentally active through the community’s signature wellness program, the BrainHQ program, or the Language Learning program....

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Village at Unity

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at Unity

8.5 out of 10
Review Score29 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.8
Friendliness
4.6
Care Services
4.1
Staff
4.3
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored The Village at Unity with 8.5 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Village at Unity has 29 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 29 reviews

Last Updated: 7/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

AB

Assisted Living

Family/friend

July 9, 2025

5.0 out of 5 stars
Verified Review

Extremely Satisfied.

Best facility we looked at. I would recommend to others.

Linda

Independent Living

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Village at Unity

Staff recommend move in service was good and fairly priced. Many in-house activities. Landscaped grounds with frequent events in the village green, nice planning for holiday events. Great communication with families.

Anonymous

Assisted Living

Family/friend

April 29, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Not a bad place with room to improve

The place overall is nice. Having said that, you're always going to find 1 or 2 people that are part of the staff that could use additional training. I guess the training would entail something like how to be more professional at work. There are activities that are offered but what would be nice is to have someone to encourage the residents to participate more and leave their rooms. The food is good and the place is clean.

Sue C

Memory Care

Family/friend

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We were treated very well, and all of our questions were answered

Unity’s sale staff was so helpful and never showed any frustration as some of our questions were asked multiple times. We were shown every courtesy in viewing all areas of the site. Staff that we passed in the hall always made sure they greeted my mom. The facility services all my mom’s needs, from podiatry to a salon. She loves the food and the endless activities offered. I would highly recommend the Village at Unity

Susan

Memory Care

Family/friend

November 18, 2024

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Used to love it - not so anymore!

I'm sad to say that I need to write a negative review as things have changed dramatically over the past year. We loved the Memory Care team when we joined last year - they were supportive and understood my parent's interests and needs. Since then there has been a complete turnover in staff. None of the new staff has had training on working with dementia - leads to upsetting and confusing interactions for the residents. Many of the staff are filling in from another area of the facility. All of this while the monthly rate has gone up. It's so upsetting. We've complained and management (also new) acknowledge they do have an issue with staff not being trained. It's not ok!

Linda Annlot

Independent Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

satisfied

After touring the complexes A Place For Mom set up for us, Unity exceeded our expetations. Beautiful grounds. Bright clean buildings. Many activities. Fine dining options. Friendly staff. Outside areas for each apartment and monthly dining allowance were the most impressive points.

Anonymous

Assisted Living

Family/friend

May 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Recommended

I would recommend The Villages at Unity to others. They have an ambassador resident to help acclimate new residents. However, I'd suggest that they also have a few "new resident" events to meet each other and know who the new residents are so they can look to each other for meals, outings etc. There are cliques that make it hard for someone new. They reduced the restaurant hours shortly after she moved in and that has not gone over well with all of the residents. The staff is very friendly, calling everyone by name. The food is good, except holiday meals are horrible! Maintenance, housekeeping and front desk staff have all been great. While mom is still adjusting and wants to "go home "...this should prove to be a good decision.

Anonymous

Independent Living

Family/friend

May 8, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

good start so far but room to improve

Some areas are very good, and some could use some improvement. My dad is in the independent living section not assisted-living. However, I think the quality of care can improve in the independent living quarters if the staff cared a little more and was more friendly to the residents and family.

Anonymous

Assisted Living

Family/friend

January 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Village at Unity

It's very clean and organized. The faculty staff are very accommodating. I would definitely recommend The Village at Unity to other families looking.

Anonymous

Independent Living

Resident/client

October 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A CLASSY PLACE, but could allow some improvements

I am currently a resident at The Village at Unity and overall everything has been great for me at this facility so far. The move in process was very easy and everyone was helpful. Communication with my family members has been good. The meal plan, however, is creative but puzzling. For example: a couple is allotted less food than twice the amount that one person is allotted. But the food is great. I would recommend The Village at Unity to family and friends.

anonymous

Independent Living

Family/friend

August 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended, 5 star review

The Village at Unity gets 5 stars all the way around - it is a great place to live! I am sure that anyone who is looking for independent living would be very happy there. I would live there myself??!

Anonymous

Assisted Living

Resident/client

July 26, 2022

4.5 out of 5 stars

That kind of a lifestyle is just not for me--it's like being on a never ending cruise and that's just not the kind of life I want to live!!!

Fran

Memory Care

Family/friend

July 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

I am so thankful to have found The Village at Unity

The overall culture of the community is just fantastic and the staff are so in-tune with the residents there. Everybody from top to bottom is engaged with the residents. The receptionist takes the residents out for walks during the week. They even noticed how much our loved one enjoys to clean and garden so they got him his own cleaning cart and gardening set with tools, knee pads and gloves. We are not quite sure about the meals we have not had them ourselves but they are so accommodating with our loved one and never restrict him a meal. If he wants two entrees they will give him two entrees. The activity coordinators are so great with all of them and we are very grateful our loved one is there

Anonymous

Assisted Living

Toured community

July 22, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at The Village at Unity

This was a nice community. My loved one felt it was too fancy for them.

anonymous

Independent Living

Family/friend

May 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Nice Place

We love it! My mom loves her apartment. It's very nice.

anonymous

Assisted Living

Toured community

April 21, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and everything about this community was super nice. All the staff we met with were very friendly, but the community itself was just to large and the apartments were pretty small.

Anonymous

Memory Care

Toured community

April 4, 2022

3.5 out of 5 stars
Verified Review

My Tour Experience at The Village at Unity

It felt locked down in the memory care unit and not bright and airy.

anonymous

Independent Living

Family/friend

February 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Good Place Overall

It can be a difficult adjustment leaving your home, where you have ultimate freedom, and going to a senior living environment where you have to wear a mask and can't come and go as much as you please. I think they're hurting right now because of Covid. They've had 3 or 4 deaths on her hallway, and she feels demoralized and feels like she's surrounded by people who are going downhill. They have raised their rent up [percentage removed] for this upcoming year, which was a shock. Their chaplain died earlier this year, and he will not be replaced, which I think is hurting a lot of people there. She was promised all new appliances when she moved in, and that has not happened. They're getting a new dishwasher only because there was a tremendous leak in this one. I have to say that overall, aside from the huge adjustment, it's been pretty good. Hard, but good. The apartment looks very nice. It's painted well and carpeted well. I wish that they would have walkers etc. for visitors. They're very cautious with visitors during these Covid days. They take your picture and your temperature., which I appreciate and understand is common across Senior Living right now.

anonymous

Independent Living

Family/friend

January 27, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Activities
4.0

Happy with the experience

The Village at unity is a beautiful, quiet community. It is a lovely place.

anonymous

Assisted Living

Family/friend

October 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

My review of the Village at Unity

This is definitely worth looking into for your family member. We are trying to get adjusted but things have been going well. They have activities like bingo, and music activities to keep the residents engaged.

The Village at Unity

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See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Village at Unity

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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