Anonymous
Independent LivingResident/client
October 14, 2025
Food quality and service is major reason I'm leaving. Best part is location for outside access to lawn area
1615 East Boot Road, West Chester, PA 19380

Anonymous
Resident/client
Review for Bellingham at West Chester
There are only 3 washers & 3 dryers in each floor. Only 3! Many times residents forget to take out their wash loads from the washer dryers. The next one takes them out and put them on top of the other machines. Very inconvenient. Ordering your meals to be delivered to your room costs $[removed]. Ordering your meal for you to pick up costs $[removed]. How much more expensive can it be? It's door dash.
Read all reviewsThe Watermark at Bellingham
The Watermark at Bellingham is a senior living community offering independent living, personal care, memory care, rehabilitation, and skilled nursing services to older adults in the West Chester area. This campus mimics a small neighborhood and is nestled on the corner of an expansive park-like setting where residents can enjoy afternoon strolls, charming ponds, golfing, and more.
Designed for those who want companionship and amenities alongside a hospitable staff, this community enables residents to lead their desired lifestyles. Nearby, residents have convenient passage to the city’s historic downtown filled with shops, restaurants, medical facilities, and attractions. Plus, on-site amenities, such as a salon, game room, library, and lounges, help ensure residents have an engaging atmosphere for relaxation and entertainment.
Residents are able to forget about life’s tedious tasks and focus on exploring their interests and making new friends. The sky is truly the limit, as the culinary team, program directors, and care team are always accommodating residents’ dietary needs, interests, and care needs. From general services like housekeeping and concierge to specialized care services like memory care therapies and wound care, the 24-hour care team is ready to assist you.
To explore the licensing information and compliance histories of senior living...
The Watermark at Bellingham
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Watermark at Bellingham with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Watermark at Bellingham has 133 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Independent LivingResident/client
October 14, 2025
Food quality and service is major reason I'm leaving. Best part is location for outside access to lawn area
Anonymous
Assisted LivingFamily/friend
September 23, 2025
Memory Care unit did not provide the services we were hoping they would have provided. They were not sure how to deal with some of my mom's issues so in addition to paying Bellingham we had to get 24/7 care for her. When we moved her to a different facility we realized how Bellingham did not even try to deal with her situation. Very disappointing.
Anonymous
Assisted LivingResident/client
September 3, 2025
There are only 3 washers & 3 dryers in each floor. Only 3! Many times residents forget to take out their wash loads from the washer dryers. The next one takes them out and put them on top of the other machines. Very inconvenient. Ordering your meals to be delivered to your room costs $[removed]. Ordering your meal for you to pick up costs $[removed]. How much more expensive can it be? It's door dash.
Anonymous
Independent LivingFamily/friend
August 26, 2025
Most everything is good--staff, food, etc.--but they do not follow up with problems. Our relative has been there a year & despite repeated requests, he has never received cleaning services or had his defective cable TV box fixed. We've given up trying because they make promises & nothing ever happens. This is the only complaint.
Anonymous
Independent LivingFamily/friend
August 19, 2025
As my mother is in the independent living they are fairly hands off. Move in was easy though but took many calls and eventually direction assistance through Comcast to get her wifi installed though we were charged from the day of her move in. Though a handbook is provided, much less personal interaction and instruction is given during move in. Definitely less involved than you might expect from interactions pre move in. The facilities are nice and clean though a bit dated. Everyone there's very nice and welcoming. We've used senior helpers to help get mom accustomed to the place and activities. The helpers are great but their front staff/ schedulers still haven't hit it right after give plus weeks. The dining food is good though the waits for dinner can be long. The pricing and included food credits were never explained to us. The cost to eat as a guest is. It taken from residents allowance and has to be paid in addition. Costs are pricey. Overall we are happy with the place. What we were sold and what we got were not exactly the same. Definitely more attention before the sale than after. Would likely make same decision though.
Anonymous
Assisted LivingFamily/friend
August 15, 2025
I love the facilities, but I'm not thrilled about the doctors care. My father fell like 5 times this past week and I got nothing from the doctor. They didn't even come see them until I called them. Also wasn't thrilled when new company bought Bellingham. They called me and tried to raise my father's monthly bill like [amount removed]dollars a month. I pushed back because nothing had changed about my father's service. They were just trying to do a money grab
L.M.
Assisted LivingFamily/friend
July 25, 2025
Bellingham is awesome, we are all very pleased. Great staff, great food, beautiful green grounds, park like with walking trails. Good community of people and plenty of activities.
Anonymous
Assisted LivingResident/client
July 24, 2025
This place isn't perfect but it's good overall and that makes it an excellent value. There has been some turnover in the Sr management for this location that has introduced some disruption but I believe that they are working to improve everything here.
Tara
Independent LivingFamily/friend
July 10, 2025
The staff are wonderful and sooo friendly! We would absolutely recommend this community to other families and already have
Anonymous
Independent LivingFamily/friend
June 27, 2025
Beautifully landscaped setting, facility is well maintained, pleasant contemporary decor, friendly residents, responsive staff, good quality food, decent amenities (local transportation, activities, laundry facilities).
Anonymous
Assisted LivingFamily/friend
June 19, 2025
They work hard to make the place feel very welcoming. The staff seems to take this very seriously. The only down side that I observed is that the rooms haven't been updated recently, meaning they don't have some modern innovations like no-threshold showers or wheelchair accessible sinks.
Anonymous
Assisted LivingResident/client
May 30, 2025
The staff is in flux right now. Changes at the top. Generally the food is good. Housekeeping is sketchy. Activities are good and cover a wide range. There are limited meals available. Dinner is the only meal served in the dining room. Rent is steep but includes $[removed] a month food allowance Senior helpers are available to assist in various situations. They tell you someone will change your linens.. but I have been here a year and no one ever came. If you don't hit the all button someone checks on you. Brunch is served on Sundays but they don't tell you there is no dinner served that day
KP
Assisted LivingFamily/friend
May 5, 2025
It was very poorly run. Person in charge of dining room was frantic. There was the promise that my mom would be supported by other residents, and a bunch of mistakes made.. kept charging after we left... not a good experience.
Lisa Toland
Assisted LivingFamily/friend
March 11, 2025
Bellingham is clean and the staff is friendly. My mother has been enjoying the food and has met a few friends. The PT and OT have been more than helpful with whatever we need. [name removed] is the best!
Joann E
Independent LivingFamily/friend
February 19, 2025
Choosing an assisted living facility is never easy. The people at Bellingham made it easy. They were very easy to work with. The facility is clean. Everyone is very nice. The activities look like lots of fun. My aunt is doing good!
Franco F
Independent LivingFamily/friend
February 5, 2025
From her telling, the staff has been very supportive of her mobility needs, and she seems to have made some great connections with her PT/OT folks. I had a lot of communication with [name removed] and some other folks in the early days when we were getting her set up. At this point most communication is directly with my mom. The one-bedroom condo has been very nice. It's a good fit for her.
Brenda
Assisted LivingFamily/friend
January 30, 2025
We have two people in different settings. Independent living is excellent. Assisted living or personal care is not as highly rated. The place is well kept, lots of activities and accommodations. He enjoys all the staff. In assisted living they need more staff, more ability to give personal care and provide more activities.
Anonymous
Assisted LivingFamily/friend
December 19, 2024
The staff is caring and very friendly. The food is good and there is a nice variety. It can be difficult to reach the nurse's station via phone. The facility is clean and the apartments are roomy and bright.
Frank O
Independent LivingResident/client
November 6, 2024
I needed almost immediate relocation. A Place For Mom was SO HELPFUL to me finding this gem. Staff are friendly and reliable. The staff cookie up with questions/ concerns in real time. My Doctor is ON SITE - even offers house calls. Apartments are mostly NEW construction and VERY CLEAN. Residents have all been great, introducing themselves, whenever they meet you. Nice community. Plenty of activities and trips off-campus offered. Transportation is provided by Bellingham - or can be arranged THROUGH them for free or minimal cost. Parking has not seemed to be any problem and you can keep your car here at your disposal. Maintenance will assist any changes/fixes. Pets Allowed! Leave your garbage outside your door and it is collected for you on designated days of the week. This place RECYCLES! This was a good match for me. I have A Place For Mom to thank for this. THANK YOU. Please feel free to call me or text me at [number removed] if you have any questions. Happy to help.
Anonymous
Independent LivingResident/client
October 17, 2024
My overall experience is good. I'm happy here. The place seems to be clean. I pay a separate service to clean my apartment. The common areas appear to be clean. The staff is very friendly and welcoming. They go out of their way to be helpful. One thing I especially like is the check in buttons in the bath rooms. If you don't check in during the morning someone will call you during the day to make sure you're okay. The quality of the food is quite good but they are having trouble with having enough staff to serve everyone in a timely manner. When they are short staffed the wait time for a table can be quite long. I think overall it's a good value
The Watermark at Bellingham
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.