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The Wellington at Springfield

942 Grayson Dr, Springfield, MA 01119

For pricing & availability:
(866) 374-4058
8.4
Review score
166 reviews
Add review
8.4
Review score
166 reviews
  • 5 star
    68%
  • 4 star
    14%
  • 3 star
    5%
  • 2 star
    4%
  • 1 star
    9%
See all reviews
9.5
Review score
7268 reviews
82 facilities
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The Wellington at Springfield
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The Wellington at Springfield community exterior
6 photos4 floor plans
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street view of The Wellington at Springfield

Linda

Child of resident/client

5.0 out of 5 stars

Mom's safe

Very happy with the wellington. My mom is adjusting slowly to being there. She is happy with the three meals provided. Her apartment is higher than my expectations. It very roomy and the bathroom is very safe for her. She enjoys the activities that are provided but because of her dementia she does not remember what she has attended. The staff is always attentive and answers my questions promptly. I wish that there was two outside gazebos as she really loves the wooden one but it's a smoking section which I don't like her exposed to the second hand smoke. We often sit there and then a woman comes and smokes while we are there. Our enjoyable time outside is made unpleasant by the smoking. The only alternative is the hard metal chairs under the trees.

Read all reviews

The Wellington at Springfield

Comfortable interiors and friendly caregivers welcome you home, here at The Wellington at Springfield — a community offering independent living, assisted living, and memory care services in the Sixteen Acres neighborhood of Springfield, Massachusetts. We strive to provide residents with a supportive environment, where residents are encouraged to explore their interests and exercise their independence. Play a game of fetch with your pup in our enclosed courtyard, or visit with your loved ones over a cup of coffee from The Wellington Cafe. Fill your day with joyful memories and lasting friendships, here at The Wellington at Springfield.

Community Services and Amenities

The most active residents will love the stress-free lifestyle of this independent living neighborhood. Professional associates provide regular housekeeping, laundry, and maintenance services to keep all living spaces and common areas clean, sanitized, and organized. Scheduled transportation to and from medical appointments, community events, and other local attractions is available as well. Delicious, well-balanced meals prepared by a professional chef and team are available daily. Gather in the charming dining hall and visit with your neighbors, while savoring every bite.

Professional caregivers are available 24 hours a day offering assisted living services. Prior to move-in, a caregiver meets with each resident and...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Wellington at Springfield

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Wellington at Springfield

8.4 out of 10
Review Score166 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.6
Meals & Dining
4.5
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored The Wellington at Springfield with 8.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Wellington at Springfield has 166 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 166 reviews

Last Updated: 10/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Linda

Assisted Living

Family/friend

October 2, 2025

5.0 out of 5 stars
Verified Review

Mom's safe

Very happy with the wellington. My mom is adjusting slowly to being there. She is happy with the three meals provided. Her apartment is higher than my expectations. It very roomy and the bathroom is very safe for her. She enjoys the activities that are provided but because of her dementia she does not remember what she has attended. The staff is always attentive and answers my questions promptly. I wish that there was two outside gazebos as she really loves the wooden one but it's a smoking section which I don't like her exposed to the second hand smoke. We often sit there and then a woman comes and smokes while we are there. Our enjoyable time outside is made unpleasant by the smoking. The only alternative is the hard metal chairs under the trees.

Anonymous

Memory Care

Family/friend

September 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Memory Care Unit

They all were very helpful in supporting my mom's move-in. [name removed] the activities director, is especially responsive to all inquiries about how my mom is adjusting. My mom is much improved in alertness and eats much better than prior to her move.

Anonymous

Independent Living

Family/friend

August 14, 2025

5.0 out of 5 stars
Verified Review

Review for The Wellington at Springfield

The staff was amazing, understanding and patient. I would recommend The Wellington at Springfield to others who are currently searching.

Anonymous

Independent Living

Resident/client

August 13, 2025

5.0 out of 5 stars
Verified Review

Review for The Wellington at Springfield

Overall 5 stars. Maintenance, Housekeeping, Dining Service, only gripe costs $$$. Carpeting of the entire building is disgusting. I'm embarrassed to bring family and such to visit. Big capital expense. The other is the menu. Food is great, it really is, I have only been here 3 months, and it's already repeating itself. Just me complaining, like I said place is great.

Robin S

Independent Living

Resident/client

June 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Moved to the Simple Life at the Wellington

My experience at the Wellington has been excellent. It is a welcoming and friendly community. All the staff make it a point to get to know each resident by name. There are activities to participate in daily if you choose. I love many things at the Wellington but one thing that stands out is that in addition to having a stove, refrigerator, dishwasher and microwave; I have a washer and dryer right in my apartment. I am excited to tell my family and friends about the Wellington.

Anonymous

Assisted Living

Family/friend

April 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for everyone

The facility is clean and the staff is there if you need anything. Great place for anyone.

Anonymous

Assisted Living

Family/friend

April 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

The Wellington at Springfield

4.5 on all categories. Since our loved one has been there, their balcony for their room has been completely rebuilt, and is now usable; floors in the main areas have been completely replaced and they enjoy being there. Our loved ones own rooms were always in good shape except for the fridge, but that was replaced also. The food was ok, but our loved one said a regular chef was hired, and the food also had improved

Ivonne A

Independent Living

April 4, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent

Very nice experience. Staff is very friendly and the environment very welcoming. My father is very happy to stay at the Wellington in Springfield. The location is very convenient. The activities are interesting and fun.

Christine L

Assisted Living

Family/friend

April 2, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Would not recommend

We had a very poor experience unfriendly uncaring staff. Unclean. We moved our mother out within 30 days of arriving. She is currently at another very good facility.

Melody bouthillette

Independent Living

Resident/client

February 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome staff in all departments.

If you want to keep your family member safe, the wellington is the place to be. It was the safest decision I made for myself. My family was happy with my choice. The rooms are good sized, and it is pet friendly as well

Sheila M

Assisted Living

Family/friend

February 6, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Parents

Our Parents were there for awhile, but when we were finding their medication on the floor quite a few times and when they would press that button to notify someone to help - it took awhile for anyone to show up. Things there went down hill fast and thank God we moved them out of there!!!

Cindy D

Assisted Living

Resident/client

January 18, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

This place could care less about your parents. Mom lived there for 2 days and a girl came and gave her her meds and night. Never helped her to bed and mom fell and had a lump the size of a baseball on her head. We moved her out asap. If you love your parents please keep them away from this place

Robert H

Memory Care

Family/friend

September 6, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

In regards to the memory care unit

My mother was there, and I can tell you the care is second rate. The memory unit is nothing like the assisted living. People in that unit suffer with dementia the hands-on staff consist of anyone who will take the job, job openings in that unit are a revolving door. These patients cannot speak for themselves. Both my brother and sister and I brought many issue`s to their attention, both to the staff and the management, we were always yes `ed to death with no results or at least long-lasting results. Many times, one of would go as we tried to make a point for one of us to drop in daily, and she would be in need of an undergarment change. Simple instructions like applying the daily pain patch to her were ignored. It always amazed me how the half hour check in sheet would be already filled out and initialed for the entire day. It was not a well cleaned unit. .A raging infection from not being cleaned properly after bowel movements. 30 days intravenous /hospital inpatient.

SJ

Assisted Living

Family/friend

July 31, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for The Wellington at Springfield

They need to know that the rent is going to be all of their loved ones money minus $100. We ended up owing the Wellington a lot of money because it was not [cost removed] a month it was everything minus 100 of her monthly pay. When we first signed up for my mother-in-law to go to the Wellington they told me that the rent was $12.50 a month and then a new lady named [name removed] to go over and she said no it's not [cost removed] it's everything minus $100 of her social security check. That was not at all what we were told.

Anonymous

Memory Care

Family/friend

July 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Do not recommend.

My grandma is currently moved somewhere else due to a UTI that got so bad she had fallen and was in the hospital with a blood infection. I would not recommend The Wellington at Springfield to anybody.

Michele

Assisted Living

Family/friend

June 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Review for The Wellington at Springfield

We are really happy. She is very comfortable and has met a few people. She has been painting a lot and sharing her paintings with the place which I think is really really positive. I would recommend it to others looking for a place like that and you have been tremendous help as well. I think our prices are going up again and that is always concerning especially when it's not a one percent or 2% increase but a tremendous increase for someone on a fixed income.

Gena

Assisted Living

Family/friend

June 13, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Our Experience

My loved one is a resident at The Wellington at Springfield. I would say that the housekeeping that they advertise for each apartment never happens. She has been there for a year and has only had someone come in to clean three times. The food is okay, it takes an hour most days to even get served. The Cable is advertised as included at a basic level. The cable never works. It's broken more than it is on. It's satellite TV. If you need a repair in the apartment, it takes weeks even months to get it done. It took three and a half months for my loved one to get a new washer when hers broke.

Linda

Assisted Living

Family/friend

May 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Wellington at Springfield

I would recommend to others.

Lisa

Independent Living

Family/friend

April 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Recommended

We had difficulty confirming a move in date for my mom. There was nothing The Wellington could do about it, but they were terrible about communicating with us. I needed to call repeatedly to get an answer. The internet and cable were not usable. We ended up purchasing our own so that we could ensure my mom had them. My mom is not a huge fan of the food, but I think part of that is she used to go out to eat with my dad before he passed, and she misses that. Overall, I would recommend The Wellington to others. The apartments are much nicer than others that we saw. A full kitchen and a washer and dryer in the unit was a must for her. For the price, I don't think there is anything better out there.

Patricia

Independent Living

Resident/client

March 25, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Why I left the Wellington

In November our building's director came to me and asked me to give up my two bedroom apartment because in management's opinion I wasn't paying "enough" rent. I was willing to negotiate and move to a one bedroom unit. However a few days later she came to me and told me it would "Be in my best interest" to move to assisted living. I refused to move to assisted living. I am a healthy 80 year old; I have no physical or mental limitations. She told me I had to apply for PACE assistance, because the state would pay an additional $3,000 and my share would only be $2,000 per month. I told her that sounded like insurance fraud and refused and I didn't believe I would qualify for the program. She said I would qualify based on my age alone She told me that they would raise my rent and evict me when I couldn't pay it

The Wellington at Springfield

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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