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The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244

For pricing & availability:
(866) 374-4058
9.7
Review score
101 reviews
Add review
9.7
Review score
101 reviews
  • 5 star
    79%
  • 4 star
    19%
  • 3 star
    2%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.9
Review score
3394 reviews
60 facilities
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The Windsor at Ortega
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The Windsor at Ortega community exterior
23 photos
The Windsor at Ortega in google map
street view of The Windsor at Ortega

Anonymous

Resident/client

5.0 out of 5 stars

The Best

The food is real good. There is a lot of variety in the activities. I recommend this place to those who have a very high standard.

Read all reviews

The Windsor at Ortega

The Windsor at Ortega is an assisted living community located in Jacksonville, Florida. We are committed to providing residents with the care and support they need, including memory care. Jacksonville is a vibrant city with much to offer to both residents and guests including great opportunities to hike, go bird watching, or spend time at the zoo.

At The Windsor at Ortega, we honor each resident's independence, personal choices and dignity. Visit us for a tour, and you'll see how our combination of an inviting residential setting along with caring, helpful staff is the right choice for your housing or service needs.

Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve. The strength of our design arises from our long careful study of the ideal environment for helping seniors maximize their independence and their enjoyment of individually chosen lifestyles.

Exterior
You'll feel at home in this beautifully landscaped residential setting.
  • Elegant, classical architecture
  • Porte Cochere — providing weatherfree access to front entrance
  • Landscaped enclosed courtyard
  • Covered outdoor living spaces

    Apartments
    Designed with the comforts of...

Senior living options offered

  • Assisted Living
  • Memory Care

The Windsor at Ortega

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
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    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Windsor at Ortega

9.7 out of 10
Review Score101 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.8
Care Services
4.7
Staff
4.9
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.7

A Place for Mom has scored The Windsor at Ortega with 9.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Windsor at Ortega has 101 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 101 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

September 19, 2025

5.0 out of 5 stars
Verified Review

The Best

The food is real good. There is a lot of variety in the activities. I recommend this place to those who have a very high standard.

Juan C Figueroa

Assisted Living

Family/friend

June 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am glad we found this place

We moved my father in law to the Windsor at Ortega so he could be closer to family. We can't say enough about how much we love this place. Our experience has been amazing. The facility is pristine, the staff is so helpful and the food is lovely. I go and have dinner with him every other week or so and I love the food. He is really thriving there and we really love the facility.

Anonymous

Assisted Living

Family/friend

May 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Friendly environment

I (and my mom) like the friendliness of the staff and how everyone knows her by name. They have an excellent PT staff and she really enjoys most of the art activities.

Karen G

Assisted Living

Family/friend

April 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Over all would recommend

I had one meal there...an 'Introduction meal' when we were visiting. It was excellent. As for my Aunt, who is staying there...the meals are awful. Activities - They have a lot. My aunt is not a frequent participant, but I have not heard a complaint. My husband and I think the value is good. They are part of the Legends. If that helps. The building only has 2 floors high. The also have a memory challenged area separated and yet attached to the building. We did not tour that. My aunt is not happy there, mostly because of food and 'expense'. Well you have to know my aunt. My husband and I would be happy to live there if we lived in Jacksonville. It is a gem. I never met a nicer group and the employees seem to really enjoy working there. They put on an Easter egg hunt! Too bad we missed it. We watched them set it up One possible negative - they do not do medicaid patients.

Marla Q

Assisted Living

Family/friend

February 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Couldn’t be happier

Warm, welcoming, thoughtful and professional are a few words that come to mind thinking about the care my mom is receiving at The Windsor. I would recommend touring and seeing for yourself. I think you’ll be pleased.

Anonymous

Assisted Living

Family/friend

October 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Impressed

All of the staff are so nice and helpful. The place is very clean and the response to any calls are answered promptly.

Lucille

Memory Care

Family/friend

August 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for a loved one!

My husband entered Windsor at Ortega about [date removed]. He passed on [date removed]. The care that he received was very good. Staff was very supportive to me. It's a great place. I highly recommend them to anybody.

Anonymous

Assisted Living

Toured community

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Toured

Anonymous

Assisted Living

Toured community

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Elanor C

Assisted Living

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Toured

Looks like a very nice place.

Brooke G

Assisted Living

Toured community

November 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Unexpected Delight

I recently have been in search of a new home for my grandfather. My grandfather is no longer capable of doing it all on his own. So I googled some places and your facility came up. My partner and I came in and toured The Windsor in Ortega. Wow! The community is amazing. Everyone we encountered was so helpful and kind. The sales-team was extremely knowledgeable about my grandfathers condition and what his needs will be moving forward. I actually left with more knowledge about the entire process. This is not an easy thing to deal with and its nothing I've had to do before. They understood my worries and fears and helped ease my mind. I have been dreading taking this next step and they just made me feel at home and at ease. We have not chosen a community yet...but out of all the spots we stopped and visited...this by far was the most inviting, clean and knowledgable.

Vincent M

Assisted Living

Toured community

November 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Visit at Ortega

The team and associates greet you with a smile and are eager to help. I enjoyed my visit and meeting the team. I would have peace of mind placing my mom here with the team in place. You can tell they really care.

Ivy F

Assisted Living

Toured community

November 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent all around

I came in for a tour to check it out for my grandpa. The grounds are beautiful, the common spaces are well kept and the rooms are inviting. The staff is absolutely amazing. Very helpful and knowledgeable. This community is definitely high on my list.

Veenaya L

Assisted Living

Toured community

November 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful facility!

Donna G

Assisted Living

Toured community

November 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Sales staff very personable, knowledgeable and helpful

My husband and I toured the building with my dad and his wife with the intent to find an assisted living community where they can comfortably reside and progress as they age. The staff that toured us were knowledgeable, understanding of aging adults needs, helpful and we did not feel pressured but rather encouraged through this process. We were shown several different apartments and all the amenities available to my dad and his wife as well as for our family.

Roberto B

Assisted Living

Family/friend

November 10, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring, responsive and engaging

We moved our parents to Windsor at the Ortega a month ago. What a wonderful experience. The staff immediately engaged with us, getting to know the supports we needed, and what they could do to make our parents new place a home. We could not be more pleased. The staff has exceeded our expectations. They are caring, responsive, and they always approach our parents with a kind word and a smile. The quality of care and responsiveness is impressive. We are constant communication with the staff, who make sure that they meet all of our parents needs. We highly recommend Windsor at the Ortega.

Anonymous

Assisted Living

Family/friend

September 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom's new home

What our family likes the most about The Windsor at Ortega is the friendliness and quality of care given to the residents by the staff members. Based on our experience so far, we would recommend this community to others.

Anonymous

Memory Care

Family/friend

August 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff is friendly and attentive to residents at The Windsor at Ortega. The housekeeping is great, the facility has never had an odor even when the resident was bed ridden. The communication is okay, the family is informed of what is going on with their loved ones. The move in was smooth and fast. The meals are good, the residents get soft foods so they can eat it. I would recommend The Windsor at Ortega to others.

JM

Assisted Living

Family/friend

July 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Windsor at Ortega

Many of the staff members are very kind and caring. Overall, it has been positive. We picked this community, because of the location, cost and breadth of services provided. I would recommend it to others.

The Windsor at Ortega

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Map of the neighborhood around The Windsor at Ortega

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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