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Towne Club Windermere

3950 Towne Club Windermere, Cumming, GA 30041

For pricing & availability:
(866) 374-4058
8.6
Review score
33 reviews
Add review
8.6
Review score
33 reviews
  • 5 star
    70%
  • 4 star
    24%
  • 3 star
    0%
  • 2 star
    3%
  • 1 star
    3%
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Towne Club Windermere
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Towne Club Windermere
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Towne Club Windermere in google map

Jim

Child of resident/client

5.0 out of 5 stars

Review for Towne Club Windermere

I would recommend others highly. Some carpet needs replaced in high traffic public areas. From my mom's point of view, the only issue she and her friends have on a regular basis is issues with food and food service. I think it is better than she does but I don't eat there 7 days a week.

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Towne Club Windermere

Towne Club Windermere is a premier senior living community with a care team that offers a wide variety of services for seniors. With an on-site staff, residents receive the support they need at all times. The senior living community offers independent living, assisted living, and memory care. Care services include mediation management, transportation services, mental stimulation, and other specific supports seniors might need. In addition to physical and health care services, staff also caters to recreational needs. The senior living community is an active and social environment that provides residents with plenty to do in their free time.

The resort-style senior living community sits on a large campus with various amenities that are great for staying active and spending time with friends and family. There are indoor amenities like a fitness center, a library, a movie theater, and multiple living rooms. There are also outdoor spaces, including a pool area, courtyards, and walking trails. At Towne Club Windermere, seniors can always enjoy the various group activities and programs, which are planned by staff.

Outside the senior living community, residents have easy access to all the amenities, businesses, and attractions Cumming, Georgia, has to offer. There are local parks and walking trails, business...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Towne Club Windermere

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Towne Club Windermere

8.6 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.7
Care Services
4.6
Staff
4.5
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.6

A Place for Mom has scored Towne Club Windermere with 8.6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Towne Club Windermere has 33 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 1/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jim

Assisted Living

Family/friend

January 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Towne Club Windermere

I would recommend others highly. Some carpet needs replaced in high traffic public areas. From my mom's point of view, the only issue she and her friends have on a regular basis is issues with food and food service. I think it is better than she does but I don't eat there 7 days a week.

Jerry C

Memory Care

Family/friend

January 15, 2025

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Horrible

They view patients as profit centers, not people. The worst kind of evil, is the abuse of the elderly. Started out great turned into a nightmare. I initially brought my mother to this facility after doing months of research and and visits. It started out great until this year. An employee stole 15 thousand dollars of jewelry from my mother, did not report it for 5 hours, then instead of reporating it started text messaging my personal number. After it was reported with no resolution after 10 days the owner of the facility is dismissive, has no compassion for the people that pay almost 6 thousand dollars a month to their facility. No accountablity, breakdown of communication and harassing text messages from staff. Don’t walk, run from this place, learn from my experience

Daughter

Assisted Living

October 7, 2024

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

We so appreciate the immediate follow up and consistent communication!

For the cost- it is currently working for my Mom. She has some complaints about the time it takes to be served for meals. Care-givers just do what they absolutely have to do- but overall things are okay! Nice that she can have her hair washed at the facility salon weekly

Anonymous

Memory Care

Family/friend

July 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Towne Club Windermere Review

They pretty much let you do your own thing without any hassle. The room sizes are fine. The apartments are different size. You can get everything from one room to a two bedroom with a den and two bathrooms. as far as amenities are concerned, I think they're all here. We have a pool and a workout room and game room and plenty of space to walk a big veranda to sit and it's all kept very nice.

Anonymous

Assisted Living

Family/friend

May 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

Everyone at Towne Club Windermere has been extremely helpful and friendly. The facility itself is beautiful, new and clean.

Anonymous

Assisted Living

Family/friend

March 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Pretty nice facility

I liked the maintenance support and hotel van service. I didn't like the lack of privacy and Weekend short staffing We were there for the therapy and it was very good

Anonymous

Independent Living

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mother is a resident at Towne Club Windermere and everything is great! She could not be happier.

Anonymous

Independent Living

Toured community

May 18, 2023

2.0 out of 5 stars
Verified Review

Tour experience

We toured with Towne Club Windermere. We found that they had very small units and they also required Covid vaccination which was a "no go" for us. plus they were really pricey.

Calvin

Independent Living

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Worked out really well.

We're thrilled with Towne Club Windermere. It has worked out really well for my father. He has made lots of friends and is extremely happy with his apartment. He's put on about 7-8 pounds since he got there and is enjoying the food.

anonymous

Memory Care

Family/friend

November 2, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Towne Cub Windermere review

We were lead on to assume that everything was included with the value, that it was all inclusive but that is not the case. Based on the experience we have had so far with Towne Club we would recommend this community to other families but with hesitation.

Ron

Assisted Living

Family/friend

September 19, 2022

4.0 out of 5 stars
Verified Review

I'm very impressed so far, they've done a great job. The only thing is they're a little bad about getting paperwork in. We need emails about moms condition, and updates for them to keep track of her health and sometimes we're a little late to receive that - that's the only negative.

Anonymous

Assisted Living

Family/friend

March 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The community is good at taking the trash out for the residents. However, they could improve in the speediness of the cleaning of the bathrooms and the floors in the resident's rooms. One thing I like is that you go downstairs for meals; however, if you don't feel like going down for a meal, the community will bring the meal to the resident. The activities are great for the residents and the main guy will come get the resident to a hair appointment or to any activity. This makes me happy they are willing to engage the resident in activities. The community is willing to hear feedback from the family or resident.

Anonymous

Memory Care

Resident/client

November 18, 2020

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Nice Community, Wonderful Administrator, Beware of the Food

[name removed] was wonderful, and the front desk staff were not as compassionate. I feel the front desk, could use more training on how to be patient, compassionate, and friendly towards the residents. I wish [name removed] could be in charge and having assistants in the three different areas of the community. The bathrooms were very low for the residents. I believe these should have been higher for residents. The vanity didn't have any drawers to put your personal belongings in. The only had doors under the sink for the residents to use. The new chef cooked with hot spices, and didn't listen to any of the dietary restrictions of the residents. The community was nice. [name removed] was great at keeping the residents entertained with activities and allowing the residents to laugh. The lock down changed the community experience for me. I left the community due to the meal experience. I thought the discount the community told me about would be for my entire stay. I never received my security deposit from the community, and thought I would be getting that back.

Anonymous

Memory Care

Family/friend

August 19, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great place to live

We chose this facility because we liked the independent living apartments. They are beautiful. The services are also really good and it is connected to a good hospital. Out of the other places that we visited, my mother liked Towne Club Windermere the best. She is very happy with the food. The apartments are beautiful, she is in a two bedroom and the size is perfect. Our favorite part about this community is that through the pandemic, they have done an incredible job of maintaining services and making residents feel safe, happy, and comfortable. She loves living here.

Roland and Charline Petrin

Memory Care

Resident/client

September 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Towne Club Windermere

We just moved into this community on [date removed]. This is our first time in a independent living senior community. We are extremely pleased with the reception we received. All our concerns were addressed and the entire staff are outstanding.

George B.

Memory Care

Toured community

September 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Towne Club Windermere

Loved this community! We are not ready to move but when we do we are coming here. Warm, inviting, outstanding staff, and a great party.

Charline C. Petrin

Memory Care

Resident/client

September 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Towne Club Windermere

All the crew and residents are great. They're friendly and help you in anyway they can if they can. [Name removed] the maintenance man has a wonderful personality and makes you feel at home. [Name removed] was great. She helped us with all the paper work. Plus showing around and introducing us to everyone. We've only been here 4 days and we love it.

Rachel Petrin

Memory Care

Family/friend

September 13, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Towne Club Windermere

[Names removed] were all amazing with the whole process of moving my family there. It's like we have a whole new family. They are an outstanding example of a loving family and community.

Stephanie Schrantz

Memory Care

Family/friend

September 11, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Towne Club Windermere

Spectacular senior adult community! The staff is so kind and very attentive. There are a lot of activities that keep my mother-in-law engaged and happy! We highly recommend Towne Club Windermere!

Anonymous

Memory Care

Toured community

June 28, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I was impressed by the staff, residents positive attitude, cleanliness, rooms, amenities, menu options, structure and design of the facilities and overall 'vibe' of Town Club Windermere.

Towne Club Windermere

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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