About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Victorian at McKenzie

4000 Douglas Street, Victoria, BC V8X5K5

For pricing & availability:
(866) 374-4058
9.0
Review score
30 reviews
Add review
9.0
Review score
30 reviews
  • 5 star
    63%
  • 4 star
    13%
  • 3 star
    17%
  • 2 star
    0%
  • 1 star
    7%
See all reviews
9.2
Review score
10279 reviews
133 facilities
SaveShare
Victorian at McKenzie
SaveShare
Victorian at McKenzie
12 photos
Victorian at McKenzie in google map

Florence R

Resident/client

5.0 out of 5 stars

Good life

It is a good life here. Lots of opportunities to meet new and interesting people. The good activities are excellent. [name removed] does a great job! It is a very friendly place. Compared to others, it's spacious and comfortable.

Read all reviews

Victorian at McKenzie

Set on beautifully landscaped grounds in sunny Victoria, you'll fall in love with the elegance, charm and serenity of The Victorian at McKenzie. We've served area seniors since 2002, offering an all-inclusive lifestyle free from chores and the stresses of maintaining a home. Whether taking part in one of our community events or venturing out to shop, run errands or visit local attractions such as Clover Point Park or the Esquimalt Lagoon Bird Sanctuary, each day is yours to spend as you like — and excitement is only moments away.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

Senior living options offered

  • Independent Living

Victorian at McKenzie

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Victorian at McKenzie

9 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.7
Care Services
4.4
Staff
4.4
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Victorian at McKenzie with 9 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Victorian at McKenzie has 30 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 9/3/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

CF

Independent Living

Family/friend

September 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Review for Victorian at McKenzie

Unfortunately, it didn't live up to the sales presentation. It was not a positive experience for my mother. It was not particularly warm and welcoming. I visited many retirement residences in Victoria and this facility would definitely be far from my top recommendation in the city. (In discussion with others, I heard similar feedback) My mother has since moved to a new facility. A much better choice.

Florence R

Independent Living

Resident/client

September 3, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good life

It is a good life here. Lots of opportunities to meet new and interesting people. The good activities are excellent. [name removed] does a great job! It is a very friendly place. Compared to others, it's spacious and comfortable.

Francesca P

Independent Living

Resident/client

September 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

fantastic experience!

Very nice friendly place to live, and enjoy fellowship. Enjoy activities and easy to retain information when needed. Nice to have bus service.

Anonymous

Independent Living

Resident/client

August 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

happy hour

Patricia

Independent Living

Resident/client

August 30, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I enjoy it

People here are very, very nice! I am very happy where I am and have no reason to want to leave. I am happy here. Staff makes this place feel like home! Thank you.

Gary K

Independent Living

Resident/client

August 30, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

I am quite a loner in all honesty. I enjoy the weekly happy hours he socializing is wonderful.

Mike R

Independent Living

Resident/client

August 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place, friendly staff, always willing to help. Great activities and entertainment.

Gwen White

Independent Living

Resident/client

May 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Everyone there is so friendly

I have met the most wonderful group.of people there. The staff is amazing. Every staff member calls you by your first name. The building is like a luxury hotel. The grounds are well.maintained. The meals are fabulous. All.in all its a great place to live.

CF

Independent Living

Family/friend

October 13, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Victorian at McKenzie

Unfortunately, it doesn't live up to the sales presentation. It has not been as positive an experience for my Mother as we had originally hoped upon arrival. I've visited many retirement residences in Victoria and this would not be my top recommendation.

Anonymous

Independent Living

Resident/client

July 12, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
1.0

promises not kept, speak with residents during your tour, not a good experience

The residents were not given what was promised by the marketing team. Potential new residents might want to stay for a week to actually assess the environment. I would tell others to talk to other residents and their families. Check out the laundry room, recycle containers and common bathrooms for cleanliness. Since the community is "Independent Living", care is provided by 3rd party agencies, for which residents pay. Meal choices were offered, but it was often poor quality with too much salt and little fresh vegetables. The grounds are meticulously maintained. Apparently, there has been some improvement since I have left. I left the Victorian due to the lack of cleaning and declining quality of meals.

anonymous

Independent Living

Resident/client

January 18, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Meals & Dining
4.0

I would recommend

I chose Victorian at McKenzie because I just liked the overall atmosphere of the facility. It is hard coming from a house, but the apartment sizes are adequate for what I need. I would recommend this facility to others looking.

anonymous

Independent Living

Family/friend

April 8, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Great fit for my mom

We chose Victorian at McKenzie because of the close location as well as the cost was reasonable based on a lot of other places we looked into. The apartment sizes are excellent, my mother has a studio and it is one of the larger ones and it is just a little smaller than some of the 1 bedrooms. They do have a weekly menu and they are chef prepared meals on site, my mom really enjoys them. The staff is very accommodating and they have an outdoor vising space in the front and back for guests to visit their loved ones. I would recommend to others looking.

Anonymous

Independent Living

Family/friend

January 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Recommended

I would recommend this community to others. The community is fairly new, the staff is nice, rooms are large, and the food is good.

Denyse Charbonneau

Independent Living

Resident/client

January 27, 2019

0.5 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
0.5
Care Services
4.5
Activities
3.0

OVERCHARGED

I am very angry and disappointed. The stay was wonderful and staff very friendly, so I have no problem with that aspect. I was overcharged and it was deliberate. When I first inquired about a month's respite stay, I was quote a rate of $2,300. This same rate was on both the lease and agreement. But very underhandedly there was addendum that mentioned $110 per day rate, but no indication where that charge applied. I normally thought it was for stays under one month. Now I find out that that any stay under three months is charged the daily rate. This is not in any verbal or written correspondence. So I have been overcharged $1,220. This is not the way to do business.

Anonymous

Independent Living

Toured community

December 7, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very good location, all expected conveniences are there, and the price is right - exactly comparable to the price for the same here in Calgary. Had a tour, ate lunch, and met the staff. It's one of the two front-runners in my upcoming choice. And oh how nice is the weather!

Denyse Charbonneau

Independent Living

Resident/client

November 10, 2018

2.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
1.5
Care Services
2.5
Activities
2.0

WAIT MONTHS TO GET DAMAGE DEPOSIT BACK

I would have given the Victorian a great review but after respite care this August, I have not received my damage deposit back. I was told the refund came from head office but they didn't have trouble taking the deposit from me. Also they didn't inform me there would be renovations on our floor, tearing out carpeting, painting etc. It was really disruptive. One painter set off the fire alarm twice!!! The staff was friendly and the food excellent but I wouldn't chose this place for my retirement. I WANT MY DEPOSIT BACK.

Anonymous

Independent Living

Toured community

April 29, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I liked it the best but too expensive.

Anonymous

Independent Living

Family/friend

August 17, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Having A Wonderful Time

Mom is having a fabulous time living here. She has already made friends and gone on a few bus trips to stores and out to eat. She finds the residents to be very friendly and engaging and sociable. The community is clean and very well maintained except for the elevator. The residents living in a 3 story building which is long in length but the building only has 1 elevator for its residents and recently it has been out of service 3 separate times. So for us, that is a safety feature that is a little concerning. The food is hit or miss most days it's very good however there are times where the meals aren't good. The location of the community for us is fabulous it is so close to our home and her church.

Anonymous

Independent Living

Family/friend

July 14, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Care Comfort and Value

This is a nice community. The staff is caring and they are always willing to help him with getting him involved with the activities. This is a nice clean environment. I like that he is making friends.The community is very clean and we like environment. The menu is appealing and he seems to be pleased with the variety of the means.

Anonymous

Independent Living

Toured community

July 3, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Mom enjoyed touring here, lovely rooms and grounds. She really appreciated the brownie-to-go, and so did I!

Victorian at McKenzie

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Victorian at McKenzie

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top