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Wellington at Hershey's Mill

1361 Boot Road, West Chester, PA 19380

For pricing & availability:
(866) 374-4058
8.5
Review score
35 reviews
Add review
8.5
Review score
35 reviews
  • 5 star
    43%
  • 4 star
    42%
  • 3 star
    3%
  • 2 star
    3%
  • 1 star
    9%
See all reviews
8.4
Review score
3202 reviews
94 facilities
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Wellington at Hershey's Mill
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Wellington at Hershey's Mill community exterior
10 photos5 floor plans
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street view of Wellington at Hershey's Mill

Anonymous

Child of resident/client

4.0 out of 5 stars

Wellington at Hershey's Mill

Night time staff not well equipped to handle confusion and instability residents. 3-11 staff not all able to handle outbursts and can be irritants with reading of patients

Read all reviews

Wellington at Hershey's Mill

Nestled in the peaceful community of West Chester, Pennsylvania, Wellington at Hershey’s Mill provides independent living and assisted living to older adults in the area. This expansive community lends a warm ambiance of inclusion with its friendly staff and engaging amenities. Situated near Philadelphia, this community offers residents the tranquility of living far from the hustling city, but close enough to access needed big-city resources.

Explore the neighborhood on foot to easily reach the grocery store, restaurant, and pharmacy on the same street as Wellington at Hershey’s Mill. Lifelong learners can visit the nearby American Helicopter Museum at Brandywine Airport to view civilian and military aircraft. If you prefer the outdoors, hit one of the local golf courses or stroll through the Ashbridge Preserve. At Wellington at Hershey’s Mill, you can spend your time however you like!

Community Details

Active seniors can start a fun new chapter of life at Wellington at Hershey’s Mill. Those in independent living enjoy provided transportation and housekeeping services. Feel secure with 24-hour emergency call response and around-the-clock staff in this community. Daily up and about checks assist those in assisted living with their health and wellness routines. These residents receive personalized care tailored to their specific needs.

Feel...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Wellington at Hershey's Mill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Wellington at Hershey's Mill

8.5 out of 10
Review Score35 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
3.8
Staff
3.9
Meals & Dining
3.8
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored Wellington at Hershey's Mill with 8.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Wellington at Hershey's Mill has 35 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Short Timer

Assisted Living

Resident/client

September 18, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

promises halfway met

Re the assisted living facility: The food is good enough, the food service is terrible. Dispensing of medication is generally accurate but not always. The call button on the pendant is always answered, but sometimes with a long delay (like, half an hour). The advertised weekly bed change happens usually but not always. Nursing station is unnecessarily noisy in the late evening. Residents generally say this place is better than most assisted-living places.

Anonymous

Memory Care

Family/friend

June 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Wellington at Hershey's Mill

Night time staff not well equipped to handle confusion and instability residents. 3-11 staff not all able to handle outbursts and can be irritants with reading of patients

Barbara W

Assisted Living

Family/friend

May 12, 2025

5.0 out of 5 stars
Verified Review

Wellington is a life saver for my mom

Mom is treated extremely well in Wellington. She was given food when she was out once for a meal. The facility is exceptionally clean. We have enjoyed several meals with mom and enjoyed the food.

Anonymous

Independent Living

Resident/client

April 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Very happy here

We are very happy here. Also, we can still get around for ourselves. Answers are based on that. Apartments are large with large walking closets, washer and dryer in apartment, apartment cleaning full kitchen. Diner meals and more. One other big item for us is the indoor parking. They are very responsive to my needs. Food is very good.

Joy S

Independent Living

Family/friend

October 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Senior Living Gem

Outstanding features include no buy-in, initial fee discounts for Veterans, ability to move out with a month's notice, garage parking and storage lockers, referral benefit to current and incoming resident. Wish the food quality could be better - but Wellington is aware and doing what they can. Sometimes dining room staffing is an issue. But my feeling is that every place has the same issues with the dining experience. Also, the on-site medical care is a huge plus - it has been extremely important and helpful for my father in law. Also, they offer an onsite hair salon.

Anonymous

Assisted Living

Family/friend

August 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our families experience

Overall, the Wellington at Hershey's Mill community has been a good match for our overall needs.

Nancy

Assisted Living

Family/friend

June 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Wellington at Hershey's Mill

Very good experience overall.. nothing is perfect but the people who work there are kind, loving and hard working!

Anonymous

Assisted Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Wellington at Hershey's Mill Review

Staff are extremely helpful and friendly. The rooms are large in assisted living and the facility itself is very easy to maneuver around.

Roy

Independent Living

Family/friend

May 1, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Went from good to poor. And security deposit not returned

My mother was a resident of Wellington for 7 years in independent living. At the start it was a pretty well run facility with good food and resident support. When the facility changed hands, prices went up and services were eliminated. Many examples: the annual cleaning of the apartment stopped happening; staff turnover has been constant under the new management; the food quality and service is generally poor. When my mother moved to another facility in January, after another rent increase, Wellington did not return her security deposit and nearly 5 months later still hasn't. There has simply been radio silence. If you are considering Wellington for yourself or a loved one, think twice.

Joe I

Assisted Living

Family/friend

February 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wellington at Hershey's Mill

They have done a great job with my mom. We were supposed to move both my dad and mom in last year, but my dad had other plans. Over the past year it has been difficult, wellington really went above and beyond to help my mom during this difficult time.

Lori

Independent Living

Family/friend

December 3, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

good to poor

Really liked this community 2 years ago but has really deteriorated. Cost increased about [amount removed]/month last year and this year! Quality of food is moderate to poor. Many things promised like-spring cleaning every year (curtains, windows, carpet) does not exist! Efforts to talk with management has produced no results. Apartments are a great size and decorations of areas very nice. Pleasant area but hard without a car.

Joe I

Assisted Living

Family/friend

May 22, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

[name removed] did a great job about convincing my parents to move in to this facility. The main reason they chose Wellington at Hershey's Mill is because the rooms were bigger and the amenities are nice. I would highly recommend them to others looking.

anonymous

Memory Care

Family/friend

February 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Friendly Staff

Nothing for improvement at this point. Positives: staff is friendly and knowledgeable. Very clean and upbeat atmosphere.

anonymous

Independent Living

Toured community

January 17, 2023

4.0 out of 5 stars
Verified Review

Community Tour

The tour at Wellington at Hershey's Mill was done very well and hosted very nicely. The people we encountered were very friendly. We made our choice mostly based on proximity to where we live.

anonymous

Independent Living

Family/friend

January 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0
Meals & Dining
5.0

A pleasant community

The staff members here seem to be very friendly and really outgoing - now at times they do seem understaffed but we know that is like any place. The meals and dining service has been a great experience for our loved one - the quality of the meals is great and there is a tremendous variety. They could work on improving the availability of the transportation but other than that we would recommend the Wellington at Hershey's Mill community.

Rose M.

Assisted Living

Family/friend

September 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Great

Husband says the food is very good and better than most places. Beautiful personal grounds and people on the site. Staff goes above and beyond, they are fairly new so don't quite have activities program that we are aware of. Fell my loved one could not be in a better place than with the Wellington at Hershey's Mill.

anonymous

Independent Living

Family/friend

September 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Our families experience

Upon walking in the community is up to date, its bright and current and we were able to see those living in the community were out and about. The apartments are spacious, up to date and before our loved one moved in the updated the carpet, put in new hardwood, new appliances and countertops. The washer and dyer is in the unit and you get cleaning service every two weeks as part as the monthly fee. They have always been willing to work with us which we appreciate it. There is no buy in fee which was huge for us. The monthly rent is very reasonable, its a very good value that is month to month. They also really want your loved one to age in place so they are always willing to work with you if you need to bring in any outside services to help out with your loved one. They also have covered unground parking which is very nice, also each garage unit has its own storage locker. They have local transportation and doctors on sight

Emilie

Assisted Living

Family/friend

August 19, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend Wellington at Hershey; Top notch facility and staff

Staff is very friendly and helpful! They bend over backwards to make residents feel welcome and comfortable.

Diane L

Assisted Living

Family/friend

July 18, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Make a short story long, this all happened very quickly as my father had an accident. He was the main caretaker of my mother when this happened. Had searched several facilities and found the Wellington to be the best out of those. The only issue with preventing from receiving a 5 overall is because Covid has kept surging and causing issues with staffing at times. But overall has been good experience. Parents are as happy as could be given the situation moving into this facility from living in their home for a very long period of time.

Anonymous

Assisted Living

Family/friend

July 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Made The Right Choice

My loved one is happy and well taken care of here. The communication with the staff is great, the Aides are wonderful about seeking me out if they need to talk to me about my loved one. The memory care unit manager is constantly in communication with me about anything. They are great at telling me how much they enjoy having my loved one in the community. Everything has been above expectations at this point for me.

Wellington at Hershey's Mill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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