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Westbrook Senior Living

110 W Schaumburg Road, Streamwood, IL 60107

For pricing & availability:
(866) 374-4058
9.8
Review score
111 reviews
Add review
9.8
Review score
111 reviews
  • 5 star
    72%
  • 4 star
    19%
  • 3 star
    4%
  • 2 star
    3%
  • 1 star
    2%
See all reviews
8.8
Review score
2844 reviews
37 facilities
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Westbrook Senior Living
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Westbrook Senior Living outdoor common area
12 photos7 floor plans
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Sara B

Resident/client

5.0 out of 5 stars

Amazing place to live!

I’ve been living here for about a month and I wish I would have come sooner. I didn’t realize all the care I needed until I started receiving it at Westbrook. The staff is amazing and I feel well cared for and safe. I’m proud to call Westbrook home.

Read all reviews

Westbrook Senior Living

Located northwest of downtown Chicago, Illinois, Westbrook Senior Living offers seniors a variety of lifestyles. This community is also conveniently located near several attractions in Streamwood that allow residents to enhance their lifestyles. There's something for everyone to enjoy, including lake fishing, a casino, and forest preserve walking trails. With different housing options and attentive caregivers, this community is able to meet the needs of seniors who would benefit from independent living, assisted living, and memory care.

Westbrook Senior Living offers transparent pricing for their apartment homes that match each unique lifestyle. Studio, one-bedroom, and two-bedroom apartments allow seniors to enjoy a maintenance-free retirement that also includes housekeeping and linen services. In addition, animal-lovers will be pleased to know that they are welcome to bring their dog or cat with them when they move into independent living or assisted living, as Westbrook Senior Living is a pet-friendly community.

Seniors also have daily nutrition right at their fingertips. Westbrook Senior Living’s restaurant offers high-quality ingredients and service, allowing seniors to release the hassle of cooking. The physical therapist-hosted fitness programs and the beauty salon provide even more opportunities for residents to practice self-care. Seniors are also encouraged to take advantage of the community’s...

Learn more about the Best of Senior Living awards and this year’s winners.

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Westbrook Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Westbrook Senior Living

9.8 out of 10
Review Score111 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
4.6
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Westbrook Senior Living with 9.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Westbrook Senior Living has 111 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 111 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sara B

Assisted Living

Resident/client

October 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing place to live!

I’ve been living here for about a month and I wish I would have come sooner. I didn’t realize all the care I needed until I started receiving it at Westbrook. The staff is amazing and I feel well cared for and safe. I’m proud to call Westbrook home.

Anonymous

Independent Living

Family/friend

October 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

No concierge at front desk from 7 pm to 7 am. Short staffed at times. But so far still managed very well.

Anonymous

Independent Living

Resident/client

September 9, 2025

4.0 out of 5 stars
Verified Review

Review for Westbrook Senior Living

The staff is very friendly. They always call you by name. The food is better than I experienced at my last community. The activities don't generally appeal to me.

Eileen J

Memory Care

Family/friend

June 18, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Amazing Care at Westbrook Senior Living and Suncrest Hospice

The compassionate memory care team at Westbrook and Suncrest have truly set the standard for exceptional memory care and hospice services. From the moment we stepped through their doors, we felt welcomed, supported, and reassured that our Mom was in the best possible hands. The staff is not only highly skilled but deeply empathetic, treating every resident with dignity, patience, and kindness. The caregivers take the time to understand everyone's needs, ensuring they feel valued and respected. Their dedication to creating meaningful moments is heartwarming, whether through engaging activities, gentle encouragement, or simply offering a comforting presence. When the time came for hospice care, we were overwhelmed with the level of attention and emotional support the team provided—not just for our Mom, but for our entire family. They guided us through every step. We are forever grateful to the incredible team at Westbrook and Suncrest!

Anonymous

Independent Living

Family/friend

June 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our experience

It's a good place. Staff friendly, responsive and helpful. Facility clean and well appointed. Yes, we would recommend the community to other families based on the experience so far.

Linnette

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Staff and Great Facility

Westbrook is the kind of place that everyone wants for their loved ones. After seeing the exceptional care my mother-in-law received from the Memory Care staff and its director in particular, my parents and I agreed that Westbrook was also right them. They liked that the Assisted Living community wasn’t too big and that the facility is beautifully decorated and well-maintained. I found that every WB staff member is genuinely friendly, professional, caring, and empathetic to the unique needs of each resident. The nurses were patient and kind and communicated health concerns with me promptly. The caregivers embraced my folks and many developed warm relationships with them. The maintenance team was responsive and helpful. The activities coordinators worked hard to engage residents in daily activities. My folks lived in Westbrook for 2 years and everyone who works there contributed in making it a true home for them. I highly recommend Westbrook Senior Living.

Rowana J Kubicek

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Perfect Place for Mom!

I found Westbrook through a friend whose mother is there. She started in assisted living and is now in memory care. When I started looking for a facility that could take care of my mom, who has been diagnosed with Alzheimer's, I was focusing on memory care units. I found Westbrook to be everything I was looking for in a safe, supportive environment. However, when it came time to move my mom, it was determined that Assisted Living would better serve her at this time. We have been so happy with how things turned out! The facility is beautiful, clean, and mom has a spacious apartment of her own. However, the staff is what makes this place special. They are attentive, kind, and supportive! And Mom is getting more social interaction than she ever got at home. I would, without a doubt, recommend Westbrook as a wonderful facility for anybody's loved one. Frankly, I'd move in there myself if I could.

Nancy C

Independent Living

Family/friend

May 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Westbrook recommendation

I can’t say enough about Westbrook Senior center. From the moment you walk through the door, you are greeted with warmth and kindness. The staff is kind and courteous treating each resident with dignity and respect. The facility is clean and thoughtfully designed to meet the needs of seniors. There is always something engaging happening. The social committee does an excellent job keeping everybody involved. Family fiesta night was a huge success. If you are looking for a place that combines professional care and a heartwarming atmosphere, I wholeheartedly recommend Westbrook.

DA

Assisted Living

Family/friend

May 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Westbrook Senior Living

Everyone there is pretty friendly and helpful. My dad seems to like it there. They do organize a lot of family nights and activities. The building is beautiful, very clean and well kept. My only complaint would be that I don't feel that they encouraged him enough to be social and now he just pretty much stays in his room (although his health has declined and that could be part of the reason)

Nancy K

Assisted Living

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff beautiful facility good food friendly residents

From the sales staff to the medical staff to the activities staff to the front desk staff everything is done well. The facility is beautiful not too big not too small. The residents are very friendly and look out for each other.

Anonymous

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Westbrook Senior Living

Our uncle was only in there three weeks before he passed however, the staff was very nice. [name removed] was amazing and very helpful. The food staff were nice and patient.

Anonymous

Assisted Living

Family/friend

February 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Still a lovely place for our mom

We were very pleased when we first moved in and for the first 6-8 months but then they raised their prices quite a bit and some of their practices have been frustrating. *The Senior Home is run by a Corporate office and sometimes the decisions that are made at the corporate level impacts the residents in a negative way. *Staffing has been cut in the food serving areas mostly and also in the desk coverage after 7pm. *We have chosen to stay with our doctors outside of the facility as we have not had good reviews of the GP & foot doctors that come to the facility. *Main thing is the food. The service is slow and they often wait 30-45 minutes to be served. They changed the hours and it still has not helped. They have to go down very early to get served the special for the day and not have to get whatever is left at the end of the dinner time. *They do a great job with activities and games for the residents. The team of people to keep them busy and in community is wonderful! *The nurses are great as well. They take very good care of mom and make sure she has what she needs and communicates with me often to keep me in the loop. Very grateful for that. *We also have been grateful for the opportunity to use the central areas and also private rooms for some family events. We are grateful she is being well cared for but these items above frustrate Mom so they frustrate us. Wish for a little more communication from the management to the families of the residents so we can stay updated on the various changes.

Eva L

Memory Care

Family/friend

February 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend Westbrook Senior Living Memory Care!

The memory care staff and caregivers are all wonderful! Very friendly, helpful and compassionate. Even the maintenance staff addresses the residents by name and offer friendly hellos and hugs. Nice family feel. The building is clean, the grounds are beautiful and there's a nice, safe outdoor space for memory care residents to enjoy. We toured other local communities and were always drawn back to Westbrook. My mom seems happy and receives great care and attention. We highly recommend Westbrook Senior Living!

Phil

Assisted Living

Family/friend

December 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A few years in - we picked a good place for Mom

Mom likes being there. The food gets repetitive, but not sure how to avoid that. It's gone up [fee removed] since we've been there. Overall, the staff is attentive, we have her doing some exercise extras to keep her (basically PT that we pay for rather than via insurance). It's clean and bright and there is a lot to do if you want to (my mom mostly doesn't - she likes her TV). Sometimes we don't get promptly notified of things, like mom started ordering her meals in because her knee was hurting and she couldn't walk to the cafe. Would have liked to get a notice for that perhaps on the second day and not later.

Walter R

Assisted Living

Family/friend

October 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Westbrook Senior Living review

Care can be expensive, but within range. There is no option for Medicaid, which is a problem. There are private pay expenses and it's important to look at those. The facility and grounds are very nice, clean and well kept. There is also a chef on site.

Anonymous

Assisted Living

Family/friend

September 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Review for Westbrook Senior Living

A very nice/clean environment. Friendly staff. Plenty of inside/outside sitting areas. A variety of activities to keep busy through the day.

Anonymous

Memory Care

Family/friend

August 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great staff

The staff and caregivers have been very friendly and helpful. Residents are given the freedom to wander around a bit and socialize but they are in a completely safe environment and can't get past securely locked outer doors.

Holly B

Memory Care

Family/friend

June 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Staff

Our Mom has been at Westbrook for 4 months and we see the attentive staff helping all the residents. Westbrook is very clean and the staff always makes the residents feel at home. Many activities for all and outdoor areas r very nice. We are happy that we have our Mom At Westbrook.

Robin C

Independent Living

May 23, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Westbrook was a very nice senior living facility. Unfortunately, our uncle only lived three weeks.

We put our 95-year-old uncle in Westbrook a month ago. Unfortunately he only lived for three weeks. The staff was great. [Name removed] is very good at explaining everything and helped us a great deal. I would definitely put a loved one in there again.

Chuck/Debbie D

Memory Care

Family/friend

May 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our mother’s short fabulous stay.

My sister and I were able to move our mother from Arkansas to Westbrook in October 2023. Due to our mother’s diagnoses of Parkinson and Dementia, she was still able to be admitted into the assisted living facility. Not long thereafter, mom’s condition deteriorated and we had to move her into the memory care unit. This was not an easy process. However, [name removed] and her staff were so kind and understanding that they made the transaction very doable. Several weeks later, mom had to be admitted into hospice. Two weeks later she passed. Westbrook staff of [names removed] could not have been any more sympathetic, understanding and helpful to mom and our families needs. Mom was treated by the nurses and the nursing aides like our mom was their mom. They bathed her, made sure she received her meds, made sure she was comfortable and cried with us when mom passed away. From the first day we walked in the door and every time thereafter we felt like we were home.

Westbrook Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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