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Westlake Assisted Living

27633 Bassett Rd, Westlake, OH 44145

For pricing & availability:
(866) 374-4058
3.0
Review score
7 reviews
Add review
3.0
Review score
7 reviews
  • 5 star
    29%
  • 4 star
    14%
  • 3 star
    14%
  • 2 star
    29%
  • 1 star
    14%
See all reviews
7.0
Review score
119 reviews
8 facilities
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Westlake Assisted Living
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Westlake Assisted Living in google map

Ohio Rose

Family/friend

5.0 out of 5 stars

Our House is a warm and caring family environment.

I am in love with the staff who manage Our House. They are so friendly and helpful and really care about all their residents. My brother recently had renal failure and significant loss of sight. The family atmosphere and availability of exercise are helping him to regain his strength and a positive outlook on his life. Very important for him is having transportation to dialysis 3x a week in addition to all medical appointments which are included as part of his rent. The meals are all homemade without salt and are delicious. My brother appreciates the availability of snacks 24/7. The rent is on a monthly basis and very affordable. Another bonus is that a staff person is there 24/7 and various levels of assisted living are available for an additional reasonable fee. Currently my brother receives help with his medications from a nurse. I have only good things to say about Our House. As a life-long animal owner, I appreciate that residents are able to bring their pet with them.

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Westlake Assisted Living

Our House is an independent living community that is located in Westlake, OH. This community is a part of a great area. Westlake is located in Cuyahoga County, and it provides residents and guests with entertainment options. Those who visit Westlake or who choose to call it home will enjoy getting out and seeing Crocker Park and all of the other fun that is available here.

Our House offers a staff that is committed to making sure that every resident of this community feels that they have all that they need and that they are able to live their lives in a way that makes them happy. Our staff works hard in order to ensure that each of our residents is comfortable. Our staff cares about our residents and is ready to help out when needed.

We provide more than just a good location and an amazing staff, we also offer the following:

  • Three balanced and home-cooked meals served each day
  • Transportation available to scheduled appointments
  • Fun activities and outings available
  • Small pets welcome in our community

We are here to help seniors live an independent life. When you choose Our House you choose a community that truly...

Senior living options offered

  • Assisted Living

Westlake Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Westlake Assisted Living

3 out of 10
Review Score7 reviewsWrite a review
Overall Experience
3.1
Cleanliness
4.0
Friendliness
3.7
Care Services
3.3
Staff
2.0
Meals & Dining
2.0
Activities
3.3
Value for Cost
3.2

A Place for Mom has scored Westlake Assisted Living with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Westlake Assisted Living has 7 reviews with an average "overall experience" of 3.1 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 2/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karen Hoopengardner

Assisted Living

Family/friend

February 20, 2025

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Very disorganized

There was no activity director Residents sit around bored and the administration was a disaster. The employees got fired daily. Keep looking elsewhere for your loved one. This is not a safe environment

Meghan R

Independent Living

Toured community

March 8, 2023

1.0 out of 5 stars

TERRIBLE

If I could give it -0 stars I would! They had roaches roaming the halls! Mice cooking the meals! And bats flying around in the upstairs! The rooms have bed bugs the carpet is old and stained! I heard the OWNER yelling at another resident calling her names!!! I was appalled! They were understaffed! Had nurses passing out medications with NO MEDICAL BACKGROUND! These are NOT CNA OR STNAS OR RNS OR LPNS! Just regular people! Over priced and NOT worth a penny! Beautiful land but that is all! No activities no schedule! I feel terrible for the ones living there!

Anonymous

Independent Living

Toured community

April 22, 2017

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Older buildings, carpeting in halls should all be replaced worn out badly.I think this facility is geared more for male veterans.and mentally challenged individuals .....no activities going on when I was there , guys hanging out front smoking and in the back yard smoking was not a good first impression ......would not be a good fit for what we want , grounds were nice

Ohio Rose

Independent Living

Family/friend

April 5, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Our House is a warm and caring family environment.

I am in love with the staff who manage Our House. They are so friendly and helpful and really care about all their residents. My brother recently had renal failure and significant loss of sight. The family atmosphere and availability of exercise are helping him to regain his strength and a positive outlook on his life. Very important for him is having transportation to dialysis 3x a week in addition to all medical appointments which are included as part of his rent. The meals are all homemade without salt and are delicious. My brother appreciates the availability of snacks 24/7. The rent is on a monthly basis and very affordable. Another bonus is that a staff person is there 24/7 and various levels of assisted living are available for an additional reasonable fee. Currently my brother receives help with his medications from a nurse. I have only good things to say about Our House. As a life-long animal owner, I appreciate that residents are able to bring their pet with them.

Anonymous

Independent Living

Toured community

November 4, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Loved it!

Loved it Loved it Loved it! The grounds are really cool, in a forest area, deer running around when she arrived. When you walk in, it is very cozy, not sterile. Cool environment, I wouldn't mind living there.

Loved one

Independent Living

Family/friend

January 28, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0

Very friendly staff

The staff here have been really great. They're always very friendly, and happy to answer any questions or concerns you might have. They keep the place very clean. They were able to work with us on the rent for the first few months while we got my loved ones finances in order, which I really appreciated. I feel like the care could be a bit better here, I'd like it if they would look in on my loved one a bit more often, and give him reminders to put on clean clothes, etc.

A Place For Mom Customer

Independent Living

Toured community

April 9, 2013

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Too small for 2 people.

Too small for 2 people.

Westlake Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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