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Willow Manor at Clopper's Mill

18003 Mateny Road, Germantown, MD 20874

For more information about senior living options:
(866) 374-4058
21 reviews
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  • 5 star
    76%
  • 4 star
    19%
  • 3 star
    5%
  • 2 star
    0%
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Willow Manor at Clopper's Mill
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Willow Manor at Clopper's Mill
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Bill S

Resident/client

5.0 out of 5 stars

Very Happy

I have been living here for 13 years and have always been happy with the property, but now that I have moved back in to my newly renovated apartment my happiness living here has gone from a 10 to a 20, things could not be better. We have a wonderful staff who go out of their way to make living here a very pleasent day to day expeience. Thank you all

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Willow Manor at Clopper's Mill

Willow Manor at Clopper's Mill in Germantown, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Senior Apartments

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Reviews

for Willow Manor at Clopper's Mill

21 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.9
Staff
5.0
Activities
4.8
Value for Cost
4.7

A Place for Mom has scored Willow Manor at Clopper's Mill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Manor at Clopper's Mill has 21 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 3/13/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Bill S

Senior Apartments

Resident/client

March 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Very Happy

I have been living here for 13 years and have always been happy with the property, but now that I have moved back in to my newly renovated apartment my happiness living here has gone from a 10 to a 20, things could not be better. We have a wonderful staff who go out of their way to make living here a very pleasent day to day expeience. Thank you all

Ms. Adrian D. Ferguson

Senior Apartments

Resident/client

November 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

[Removed] has been paramount in her professional role as manager of the property. Zfer word is her honor. She is stellar! Promote her to regional!

Bobbi Lipsky

Senior Apartments

Resident/client

October 19, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of

Great community & nice people! Landlord is a great person.

Mrs. Elizabeth Andrews

Senior Apartments

Family/friend

October 19, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

This community has improved since the resent manager has gone. The new manager is making great improvements. There are still a lot of things ( highly important things) that need to be completed before the year is out immediately, such as broken refrigerators, broken dishwashers, carpets needing to be changed on various other floors, A/C air duct cleaning & heating system overall, other issues pending.

Barbara S. Freeman

Senior Apartments

Resident/client

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

*Moved in 2010 into 1 BDR apt. *Covered the needs of my husband & I (husband now deceased) *Layout and decor subtle & pleasant *Office staff helpful on business end *Office staff and residents are welcoming and supportive *Repairs addressed immediately *Outdoor environment -plantings, wooded areas, front porch & back patio area all inviting

Robert S. Carper

Senior Apartments

Resident/client

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

Willow Manor @ Coppers is an excellent place to live for senior citizens 62+ years.

Bill S.

Senior Apartments

Resident/client

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

Great place to live.

Judith K.

Senior Apartments

Toured community

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

Great staff, wonderful people live here.

Delores Crown

Senior Apartments

Resident/client

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Willow Manor at Clopper's Mill - Germantown, MD

It is very good place to live. You have CVS, shoppers food store, Places to eat, hair & nails shops all in walking distances. You do not have to drive, it has everything at your fingertips. We have a great community Manager and assistant manager I have been at Willow Manor eleven years. The people that are here at Willow Manor are good neighbors.

Anonymous

Senior Apartments

Family/friend

April 1, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Lovely apartments, those on the back side of the building have a peaceful view of the woods. Incredibly helpful and friendly staff, lots of activities available to partake in. Highly recommend.

Anonymous

Senior Apartments

Resident/client

February 28, 2016

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Reflection of recent tenant to Willows Community

Recently moved to this apartment complex. The building is kept clean inside and out. Location is ideal for seniors without their own transportation, because drug & grocery stores are within walking distance. While I haven't used the amenities they certainly have quite a few activities for tenants. The management and janitors are quite helpful and responsive to our needs. Monthly calendar keeps tenants informed on planned activities for entire month.

Carter

Senior Apartments

Resident/client

February 25, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Contend Resident

I am a current resident at Willow Manor at Clopper's Mill since 2013 and I love it here. I like the idea that the mail man is very caring that always check on people that don't pick their mail up just to make sure they are doing ok. There are a lot of social activities that you can participate if you choose to do it or you can just be by yourself. The Management office offers a lot of field trips for the residents like a trip to the casino, malls or restaurants for their residents once a month. is conveniently located walking distance to the shopping center. I found out that maintenance takes any maintenance request right away and it only takes one time to fix it properly. The hospitality suite they have is God sent when you have a visitor they can stay in it for free up to 7 days. The grandchildren are always made to feel welcome. This is the best senior community in the area I feel safe and secure.

Sullivan

Senior Apartments

Resident/client

February 25, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

satified Resident

I been a resident for over 5 years, and I love living here its very convenient to stores is convenient to the public transportation and a great walking area. We have a great pond where there a wild fowl, birds and geese. There is a bluehuron that I enjoy watching, There is a gas station right next door with a car wash and they sell lottery tickets for those that like to gamble. I would say that this is a very nice community with lots of caring. helpful people that you can call family.

a Happy Resident

Senior Apartments

Resident/client

February 25, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The perfect Senior Community

I moved here 6 years ago and I really enjoy living here, the management team is really professional and friendly. The location is very convenient to shopping, the grocery store and pharmacy are across the street. it has a beautiful country feeling because the great Seneca park is behind the building. The residents are very active and the Management team provide many social activities from a new year party with live rock band to many other events as the Holiday season pass by. Once someone moves in they love it so much that they stay here for many years to come.

Anonymous

Senior Apartments

Toured community

October 10, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Beautiful, but unorganized

It's a lovely place, it has everything you could want. They have a huge family room with a fireplace, tables to play cards. It was lovely and they tried, but they just didn't seem that organized. I thought I was going to be getting a sale on a room, but then they found out that I made more money than they thought. They raised the price, and even then, I was still going to take it. It took them a long time to get the paperwork finished, over a month, and when they finally had everything in order they wanted me to come down right then within an hour to sign the lease. After I waited over a month for them to get things processed. I decided I didn't want to work with them after all of the frustration.

Toured

Senior Apartments

Toured community

January 3, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice looking

This location looked very nice during our tour. It looked great, everything seemed brand new. The staff were friendly and helpful. Unfortunately this location was a bit too far away from family to be an option, and it also had a long waiting list.

Vikki

Senior Apartments

Family/friend

August 28, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Like a family and great activities!

My mom is so happy, the transition was very smooth, the staff is extremely helpful and proactive, it's almost like they have personal relationships with the tenants. It's very well maintained and Marianna, who is the leasing manager not only does the lease but she is so involved and dedicated to making the transition smooth, it seems liek you're coming into a family. My mom was so scared and didn't want to live by herself before but now she's so happy. There's lots of activities and that's one of the things thats been very positive, she has a social life now. Both the staff and the tenants ecouraged her to particiapte and they're very good about posting events. They have all kinds of things going, things you wouldn't even think of. It's interesting, the people who do the maintenence, everyone knows them and same with the person that does the housekepping, it's even more so with the administration too.

A Place For Mom Customer

Senior Apartments

Toured community

December 29, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Possible

Possible

A Place For Mom Customer

Senior Apartments

Toured community

December 27, 2012

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Loved the reception by director. Onl...

Loved the reception by director. Only 5 yrs. old; feels very luxurious; well-appointed ameneties. Pricing quite affordable. Waiting List for 1BDR. Location & Hospitality Suite. 4.5/5

A Place For Mom Customer

Senior Apartments

Toured community

December 25, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

this was by far the best locate yet. ...

this was by far the best locate yet. very very nice place

Willow Manor at Clopper's Mill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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