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Windemere Park Senior Community

31900 Van Dyke Avenue, Warren, MI 48093

For more information about senior living options:
(866) 374-4058
7.0
Review score
47 reviews
Add review
7.0
Review score
47 reviews
  • 5 star
    35%
  • 4 star
    19%
  • 3 star
    9%
  • 2 star
    11%
  • 1 star
    26%
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Windemere Park Senior Community
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Anonymous

Child of resident/client

4.0 out of 5 stars

Windemere Park

The care at Windemere is great. She is doing good and has full time nurses. Food is not so great. A couple of her items have come up missing. But they are doing a good job keeping mom out of the hospital, and I am grateful for that.

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Windemere Park Senior Community

Windemere Park Senior Community in Warren, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Windemere Park Senior Community

7 out of 10
Review Score47 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.7
Friendliness
3.4
Care Services
3.0
Staff
1.0
Meals & Dining
1.0
Activities
3.0
Value for Cost
3.3

A Place for Mom has scored Windemere Park Senior Community with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windemere Park Senior Community has 47 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 16, 2025

4.0 out of 5 stars
Verified Review

Windemere Park

The care at Windemere is great. She is doing good and has full time nurses. Food is not so great. A couple of her items have come up missing. But they are doing a good job keeping mom out of the hospital, and I am grateful for that.

Marianne E

Assisted Living

Family/friend

August 5, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Zero stars should an option

Awful!!! Poorly managed and that is reflected in the lack of patient care. Multiple concerns brought to the attention of director of nursing and administrator that were addressed in words only, no correction of issues. If you want to speak with the DON and / or administrator they can be found most days in the northeast corner of the parking lot smoking. Keep looking if you are looking for actual rehab.

Peggy

Assisted Living

Family/friend

August 21, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

rehab for Windemere

Don't take your loved one to Windemere for rehab. All they do is have you lay in bed. The only time they got her up was to help her back and fourth to the bathroom. Didn't help her eat. Probably didn't eat hardly at all, food was lousey.

Anonymous

Memory Care

Family/friend

May 28, 2020

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
2.5
Activities
1.0

DON'T BE FOOLED

Don't let the first floor fool you. Take a tour on the 4th and 5th floor. Smell the urine and feces. Rooms have carpet and are dirty. They are cleaned with a broom. Nursing care is good and the CNA's do a good job, but are short handed because every one is quitting. I would not ever recommend this place to anyone. Managers are not friendly.

Sherry

Memory Care

Family/friend

April 15, 2020

0.5 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

No Accountability

I recently removed my mother from the Assisted Living Facility after about 6 months. I found it necessary to submit a neglect claim to the State of Michigan. The investigation did substantiate my claims. Unfortunately, the consequences to the facility are trivial at best. Which explains why my complaints about the neglect of my mother to the management staff were dismissed and consistently ignored. The CNA s have free reign to do what they want since they're not supervised. This also explains why the CNA staff is so loud, rude and lazy... no consequences for not doing their job. Please DO NOT be deceived by the outward appearance of the facility. Looks good... but the Management and CNA staff are horrible.

Anonymous

Memory Care

Family/friend

August 25, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The staff is always friendly and very helpful to the residents. Not only do they give great care to the residents but they extend their care to the families too! My mom has been here for almost 3 years and never ever have we had a problem. I would highly recommend Windermere.

James bond

Memory Care

Family/friend

January 31, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Food sucks and so does maintenance

The food sucks, looks like they get it all from Gordon's Foods...just horrible and know one likes it...plus all they do is promise thing and things never get done by the maintenance and rental person. Save your money and find another place to live.

Robert Round

Memory Care

Family/friend

August 19, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.5

Horrible evening staff in rehab area

can’t speak of each area and/or services of the whole facility however in regards of the 4th floor I write. My relative has suffered a stroke and is working towards recovery during a recent visit I was very disappointed. The nurse on the floor that night “[Name removed]” was MIA most of the night from 7-11pm. Actually the evening started out with me seeing her grab a pack of pills out of the locked cabinet and walk down the hall with another nurse. She was then gone for at least 1.5 hours and during this time I seen the following. A lady was calling out for “help”in her room for over 30 minutes. Two aids went on break for over an hour, one elderly aid was left alone trying to care for the whole floor. All during this time I was trying to get some services for my relative and “MIA nurse [Name removed]” would show back up and state she is working on finding some food and then she would go missing again. When she was there all she did is bark orders at the aids while she did nothing to support them. All of but two staff should be ashamed of themselves and management needs to find some leadership to lead these night crews. Why can’t you have some walk the floors.Nurses and ads are NOT on their post. I told the aid it seems that “MIA nurse [Name removed]” barks orders and then disappears, he said sir I am glad you notice that and then informed me he was new to the team. A great example for the new guy. Overall I left that evening broken up because I had to leave my relative there. Also I should mention the most dirtiest carpet in every room that you have ever seen. There are 1star hotels that are cleaner

Cindy

Memory Care

Family/friend

January 4, 2018

1.0 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

No no no! Not a safe place. On one visit, found my mom, falling out of bed head first. No one in sight. The family was told that insurance would no longer cover the care she needed and gave us less than two days notice to find other accommodations before it became private pay. When you tried to contact someone, it usually went to voicemail. Very frustrating! I would NOT recommend this facility.

Mary

Memory Care

Family/friend

September 21, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Rude

Rude staff. Rude management. Do not use this place. Take your family home, they will be ignored when they need help and if you complain they tell you to find someplace else.

Anonymous

Memory Care

Family/friend

January 18, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Looking for love, peace, happiness, security, cleanliness? WELL WINDEMERE IS NOT, I say NOT that place!!!

I wouldn't refer my worst enemy to this place! If you really love your family, i would advise you to never bring them here. First off management lies and tell you that your loved one will be checked on every hour,and no one never does. you press the call button and no one never comes because the pager is either broke or lost. the residents will most likely always be neglected in some way because they are always short. we pay too much money for our family to get such horrible care. they run out of wipes frequently and briefs. so some one takes from others. [Removed]. residents items comes up missing. they have the caregivers doing the laundry and whoever is responsible for putting it up never does it right. and the management does nothing but collect money and up the rent. Ive seen some hardworking girls in there and some mean ones in the morning. This is by far the worst place ive ever been to in my life!!!

Pete33

Memory Care

Family/friend

January 4, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Bad place

This place is a joke! No staff for the money you pay. Horrible people working there , no supervisors or nurses at night. The place looks nice but the care is sub-standered.

Disgusted

Memory Care

Family/friend

September 14, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Horrible Place! The place is always understaffed and the staff they do have are over worked. The nurse on staff isn't very knowledgeable. There are residents with seat belts tied in chairs. The linen supplies are scarce and for the money my dad paid he should always have what he needed and things to do at all times! This place is only collecting money but not giving any great services to the people that live there or work there. Beware of this place and make it a last result for your love one.

Anonymous

Memory Care

Family/friend

February 8, 2016

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0

Family of resident

Not what it once was. In the past year the entire building has lost power for several days at a time at least 3 times. It is building specific outages and not related to weather or any other outages in the community. When this happens the people in independent living are basically left to fend for themselves. Several residents rely on medications that require refrigeration or on oxygen machines. I really think they are putting their residents in dangerous situations. Definitely looking for a new place to move my mother.

Anonymous

Memory Care

Family/friend

January 3, 2016

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
1.0
Value for Cost
2.0
Care Services
2.0
Activities
0.5

horrible activities

Horrible experience. My mom has been in the assisted living for 4 years. The activities used to be wonderful but now they have some lady who dosent give a damn running the activities. She is rude and useless. You can tell she does not have the heart that the other lady did to do the job. I have contacted management several times about my moms care and never get a response. Stay away from this place if you want your lived one to have a decent quality of life.

Anonymous

Memory Care

Family/friend

September 18, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
5.0
Care Services
4.5
Activities
4.0

Excellent

The atmosphere of the place is peaceful and friendly. The security is top notch. We have found the staff to be totally understanding of the needs of their clients.

Discouraged

Memory Care

Family/friend

August 13, 2015

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.5

Waiting for a call from Management...Still

My mother has been a resident of Windemere since January of 2012. My mother has now moved to "enhanced independent". While I love the aides, management leaves a lot to be desired. They don't care about resident concerns at all. The activity director does nothing but card games. There use to be live entertainment every other Sunday. Not anymore. Residents are not happy with the food. They do not pay the aides enough to keep them there -- turnaround of staff is frequent. If you put a concern in writing and ask for a follow-up, it will never happen! They don't care! My mother's alert button has been broken for 3 months! We had concerns that it was not working properly. I came one day to find her sitting with her pants around her ankles! It was pushed so often, it broke they refuse to give her a replacement unless we pay $175.00. If she had flushed it down the toilet, or threw it out a window then fine, I would pay. They advertise that this is included for residents for their safety. She is almost 91 and has no way to call for help except to yell. This tells me, they do NOT care about residents, only the money!

Rachael Smith

Memory Care

Family/friend

August 8, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great experience at Windemere.

My grandfather is in the memory care area at Windemere. He can be a little tricky to deal with but the staff is just great. They take wonderful care of him and all his quirks. The staff is very friendly and seem to be genuinely concerned about all the residents in their care. I also love all the activities they have available for the residents - they always have something fun going on. The rooms are also nice. They have a lot of open space plus a good-sized bathroom, unlike other memory care places I toured.

Anonymous

Memory Care

Family/friend

June 25, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Not too bad overall

The only negative I really have is that the facility is multi-leveled, so how would say dementia patients on the top floor of the building be able to exit in case of an emergency? Otherwise, the staff is very pleasant, and their physical therapist has done a fine job. I don't like the wait to be buzzed in, but I understand why the facility would be locked down, it's just an inconvenience.

Anonymous

Memory Care

Toured community

June 5, 2015

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
3.0
Value for Cost
1.5

Did not handle Mom's needs well. Showers not given on schedule, bed not changed on schedule, laundry piled up. Call button not answered despite multiple tries. Could not calm Mom when she was agitated and then had her taken to hospital. Very sad for all of us. Would not choose them again.

Windemere Park Senior Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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