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Windermere Estates Senior Living

11246 Fallbrook Dr, Houston, TX 77065

For pricing & availability:
(866) 374-4058
8.4
Review score
116 reviews
Add review
8.4
Review score
116 reviews
  • 5 star
    65%
  • 4 star
    21%
  • 3 star
    8%
  • 2 star
    4%
  • 1 star
    2%
See all reviews
9.0
Review score
4170 reviews
77 facilities
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Windermere Estates Senior Living
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Windermere Estates Senior Living
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street view of Windermere Estates Senior Living

SP

Child of resident/client

5.0 out of 5 stars

Review for Windermere Estates Senior Living

The staff care about the residents, and the Administrators genuinely care, and do their best for your loved one. We are very happy.

Read all reviews

Windermere Estates Senior Living

Set in a stunning Southern estate, Windermere Estates Senior Living is located in Houston, Texas, and in close proximity to local shops, restaurants, and attractions throughout the area. The historical yet modern community features entertainment spaces, gorgeous outdoor areas, and a perfect mix of expert care and hospitality. With assisted living and respite care services, residents have access to the short-term and long-term lifestyle options to keep their health and wellness at the forefront. Plus, living in Houston means a list of new and exciting things to experience throughout the metro.

Sinceri Senior Living’s professional team offers the care you need when you need it, making it easy to live life to the fullest. The assisted living services available include assistance with activities of daily living, mobility assistance, personal care services, and medication management and assistance. With 24-hour licensed supervision and regularly reviewed personalized care plans, the team works hard to enhance each individual’s sense of independence and contentment.

Residents have the choice of a studio, one-bedroom, or two-bedroom apartment, each one complete with a kitchenette, full bath, and a range of other amenities. In addition to the privacy of your new apartment, you’ll also enjoy a range of helpful services, including...

Senior living options offered

  • Assisted Living

Windermere Estates Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Windermere Estates Senior Living

8.4 out of 10
Review Score116 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
3.2
Meals & Dining
3.4
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Windermere Estates Senior Living with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Windermere Estates Senior Living has 116 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 116 reviews

Last Updated: 9/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

SP

Assisted Living

Family/friend

September 24, 2025

5.0 out of 5 stars
Verified Review

Review for Windermere Estates Senior Living

The staff care about the residents, and the Administrators genuinely care, and do their best for your loved one. We are very happy.

Anonymous

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review

Very helpful staff!

[name removed] likes living there except he doesn't like to get up early. He gets cranky! He likes having some of his meals in his room, but that does not get him out and about. I waited a while before getting him a tv and at that time he was getting out more. They have told him that they are going to have to start making him pay to have them delivered, but his only question was how much and were others going to have to pay too. He needs to go down to the dining room! I am on their side! They are very good to him. The only problem I have is that they lock the front door at 5:00 pm and I have to wait on someone to come from the back to open the door. They tell me they are considering extending the hours. Hopefully soon!

Kenneth

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Verified Review

Fantastic staff with lots of amenities and a close community vibe

When mom first moved into Elison Park ([date removed]), she loved the place. It was a perfect fit for her. However, by the time she moved, she was very disappointed in the loss of all their amenities and the place was in need of lots of repairs. As for Windermere Estates, it is an all-out assisted living facility and provides mom with all of the care she needs. This is the place she needs to be and she's even in the #1 unit, right up in the front.... surrounded by Windermere employees.

LorraLi M

Assisted Living

Resident/client

April 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Better Than Home

All the staff are wonderful, extremely helpful. They are really good about handing out meds. The kitchen staff is very helpful with special diets and the food is quite good. They're very prompt with laundry. There are many activities scheduled daily and the activities director goes above and beyond.

Anonymous

Assisted Living

Resident/client

March 4, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
1.0
Meals & Dining
2.0

Look Somewhere Else

They make many promises fur fail to deliver consistently on any of them. I would look for a different facility. I cannot recommend this place.

Jane S

Assisted Living

Resident/client

January 23, 2025

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

Do not put your loved one at this facility

This place we thought would take care of our loved one but this was the exact opposite. They promise all this care but do not provide it. The employee's are very nice but not capable and lazy. They only offer care as needed but not what was promised. There is a reason that this facilily is only half full compared to other facilities in the area.

Connie

Assisted Living

Family/friend

May 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Recommended

My loved one was previously a resident at Windermere Estates Senior Living and the overall experience was great. Our biggest issue was with medication dispense and finding out what we needed to get a prescription refill on when our loved one was out of it. Overall, I would recommend Windermere Estates Senior Living to others.

Anonymous

Assisted Living

Family/friend

February 2, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Staff
5.0

A great place for your loved one

I've had a wonderful experience at this facility. I think just ensuring that they are staying on top of the needs and following up is essential and important.

Anonymous

Assisted Living

Family/friend

December 18, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Would Recommend

When we were first looking into places, everything stuck out about Windermere Estates over others, they were far better than our second choice! Did not have an old folks home feel to them. Most of the staff is very caring and friendly. I was extremely pleased. He was also sat up with a roommate that was very compatible, great job!

anonymous

Assisted Living

Toured community

April 7, 2023

5.0 out of 5 stars
Verified Review

Tour experience

Windermere Estates: we had a good tour and the employee we toured with followed up often. She was really kind and helpful. The facility looked great. We were worried that they wouldn't be able to care for my moms open wounds and [facility name removed] was confident they could. So we went with them instead. Windermere did nothing wrong, it just was not the right fit for what we needed.

CF

Assisted Living

Family/friend

August 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best home away from home

It is the closest to home, that you will get for your loved one. The food is excellent, and the interaction is great.

Karen

Assisted Living

Family/friend

August 15, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0

NoT What What was Promised

I feel like we were sold an experience that they did not fulfill. Their sales person, who has since quit, said they would keep our loved one active and not leave her in a room by herself. That's not what they've done. They don't' invite her to activities. The activities director has quit. The business manager has quit. A lot of the top tier executives have all quite. That's one of the biggest problems I've had. I spoke with corporate and expressed some of my concerns. He seemed receptive, so we'll see if anything changes with new staff.

Anonymous

Assisted Living

Family/friend

August 12, 2022

3.0 out of 5 stars
Verified Review

Dad was briefly here. While I had the upmost respect for the administrator, [name removed], the services there for my dad did not meet my expectations, nor did the food. My dad was miserable, so I moved him from there within 10 days. I know that since he's left they've changed hands, so hopefully they've improved.

anonymous

Assisted Living

Toured community

January 31, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the sales representative was wonderful and even now she continues to follow up with our family and check to see how our mother is doing. The facility itself is a little rundown and they are expected to start renovations, and because of that reason and our mothers state of dementia we thought moving her into a place that will soon be renovated would be to confusing.

Andrea K

Assisted Living

Family/friend

November 2, 2021

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Staff
2.0
Meals & Dining
1.0

My Review

They seemed nice enough and eager to assist. My husband died before he had been there a week. Not only have they ignored my requests for a refund they had the audacity to send me a bill for the next month.

Andrea K

Assisted Living

Family/friend

September 30, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0

Not recommended

Don't take your loved one here. When I met with the staff they told me that they would handle things one way but they was not very professional and did not have good communication when I needed help with taking care of my loved ones needs, they then sent me a bill after my loved one passed away and I'm still waiting for them to respond and to give me a refund.

Anonymous

Assisted Living

Toured community

July 9, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

We have selected this facility and have a move in date of August 1 that we are aiming for.

Rafael L.

Assisted Living

Family/friend

March 10, 2021

2.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Staff
2.0

This Place Wasn't For Mother

It is different for everybody, this wasn't for our loved one. This was too independent for our loved one. My loved one needs more medical care. I don't think they have enough staff for the community. The communication people only work during the week, and not the weekend. The weekend staff no ones knows how to do virtual calls on the weekend. They seem inadequate.

anonymous

Assisted Living

Family/friend

December 21, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

I would recommend Elmcroft and I have

There are a few things that could some improvements, but they are taking really good care of our loved one. The current staff members are wonderful, we just love them. We really get good communication from the current director and even their home office. They have newsletters about what they are doing with COVID. Our loved one is not that happy with the food, the tougher meats are harder for her to eat. However, she does enjoys the activities, especially bingo and the morning exercise classes.

Anonymous

Assisted Living

Family/friend

June 8, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.5

Needs improvement

For the most part, its been okay but we have issues meals. My loved one 's doctor has recommended a specialized diet and the community is having a hard time accommodating. They say they will, but its frustrating because it isn't happening. The care is okay, We do have to monitor things closely and stay on top of things for our love one. They are supposed to monitoring certain medical things, but we can't be sure that it's happening. They need more nursing staff and bath aides. The bath aides are always in a rush so don't seem to be fulling staffed. Overall, we like this community but we like to see some improvements made.

Windermere Estates Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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