12 Oaks Senior Living

Great staff. They go above and beyond. They take better care of my brother than I would.

The Lucas Place has always shown care and respect and love for their residence. Also, this facility is well kept and clean as well as professional. And the staff is in-tune to each individuals need such as medical hygiene, social, and nutritious and spiritual.

I toured a number of memory care facilities + nursing homes for my mother after a traumatic brain injury. The day I toured Bluebonnet the Exec. Dir, [name removed] was at lunch. [name removed], the maintenance man called her to return but began to give me a tour. After only a few minutes it was evident to me that he loved his job + the residents. It appeared that every staff member was “hands on” with the residents + the affection was sincere. Mother was so loved and cared for in the approximately 20 months she lived there. The staff member who found her was the day of her last fall. The one which eventually killed her, said she just “had a feeling” checked on her + found her, probably saving her from bleeding out alone on the floor + enabled my niece to be able to hold her (she worked there) till EMTs arrived- very meaningful. [name removed] + the former activities director (a girl don’t remember her name) attended her memorial service: what a blessing to the family! Not the fanciest “body” (facility) but the biggest “heart”.

The staff at Lucas Place have been very caring and attentive to father in law. Thank you.

[name removed], administrator of Lucas Place has provided along with the staff all the care needed for my 93 year old dad with Alzheimer's during the transition of placing him in assisted living. The staff continually meet his every need from medication reminders to his special adaptive utensils at meal time. I highly recommend this community.

I recently moved my elderly relatives here (and they really did not want to leave their home of 53 years). After seeing Brookdale Irving, they were amazed that they could afford to live in such a nice place with so many amenities. Now, four weeks later, they look better (good food makes a big difference!) and seem so much happier than they did when they were trying to hold things together in their old house. I have been very impressed with the staff -- caring, attentive, warm and welcoming. Brookdale Irving has truly transformed a difficult decision into a happy and excellent experience!

I recently moved my elderly relatives here, after months of cajoling because they did not want to leave their home of 53 years. After seeing Brookdale and meeting with the staff, they were amazed that they could afford to live in such a nice place with so many amenities. Now, four weeks later, they look better (good food makes a big difference) and seem so much happier than they did when they were trying to hold things together in their old house. I have been very impressed with the staff -- caring, attentive, warm and welcoming. Brookdale Irving has truly transformed what started as a difficult decision into a happy and excellent experience!

[name removed] and [name removed] RN. were so warm and understanding in my frustration of trying to find the most suitable place for my parents who want to stay together as a couple but have different levels of need. Mackenzie Place is a small intimate senior care community more suited to my parents liking than the larger communities here in the Lubbock area.

Wonderful community with caring staff. I work in the hospice industry & Lakewell Place is easy to work with & very welcoming. Would & have recommend to everyone [name removed] is a doll!!

We have been so very pleased with Lucas Place. Every staff member is caring and compassionate as well as so patient. The facility is always clean and bright and homey. Activities are superb. Thank you for being here for my mom!

Wonderful place. Small community. The staff seem very kind and caring. The few residents we saw and said hello to seemed very content and happy here. Apartments are spacious and clean. Great courtyard for events and bird watching. They have some really great activities here, such as going to movies, local playhouse and even Astros games sometimes. I think my mom would like it here. Close to The Woodlands too.

When my mother lived alone she was having major confusion and problems taking her medications. What I like here is that it's a small community and was very easy for her to feel at home and get to know everyone personally. I know that you can't pay someone to love your mom, but I feel like she is genuinely loved and cared for here. Her meds are back on track and she has done a complete 180. She was meant to be here.

The employees and people are kind, caring, professional and organized. The facility is clean and does not smell bad. Most importantly mom loves it there, she has friends that are residents and friends – are employees.

I love it. The people are very friendly, caring and nice.

I am very impressed with this facility. From the first time that we toured the place is the reason why we moved forward with them to have my love one there. The staff team is wonderful, helpful, communicative, and I was not expecting it to be the way that it is. I recommend their services.

This facility has been very accommodating in helping us find my Mother the right apartment and the things she needs. The staff members are very friendly and helpful. For activities they offer things like creative classes, bingo, card games, and twice a week shopping trips. The facility is very inviting and they even have an in-house salon. My mom really likes the food and from what I’ve seen, the meals are good for what the elderly need. I would recommend this facility to other families.

My dad was happy here and everything has been good here except the food. The staff here is caring and accommodating. [Removed] have bent over backward to help me with my dad. He is having to move because he needs more care and it is limited here. The food was bland and not enough portions of it my dad is 6ft tall and 200 lbs he likes to eat. And not just one corndog. But overall this place is great and I would recommend it to families.

My family has been very pleased with this facility and the care they’ve provided for my Mom. The staff is very friendly, helpful, and available when you need them. They offer a lot for a very reasonable price and it is overall a really good value. The facility offers a lot of different activities for the residents and there seems to be several things going on at once. There’s always something for someone to do. They have entertainment programs, school children will come by to sing for the residents, there are exercise classes, and they’ll even take them to concerts (like the orchestra). They have special events for the holidays as well as arts and crafts. There’s really quite a variety. My Mom always says good things about the food and, from what I’ve tried, it tastes okay. There are a lot of options to choose from so it isn’t the same thing every day. This has been a very nice facility and we’re pleased.

Wonderful community, great staff – they go out of their way to accommodate the residents and make them feel at home. Many little personal touches. Also very accommodating to relatives. Always willing to bend an ear and take the time to talk and answer questions.

My dad was only here for a week but it went well. He wound up having to move out though because he needed more care than what they could provide. He was very anxious while he was there and didn’t seem to be able to relax. They didn’t seem to have enough staff but the ones that were there worked with us the best they could. The food seemed healthy and well balanced. We liked it so much because of all of the activities that they had to provide. They offered aerobics in their chairs, bingo, cards, crafts, and they’d go out for scenic drives and go to restaurants. However, they had a point system in regards to payment. There’s a base price but then they add on additional charges or fees depending on how much care or attention your loved one needs.