12 Oaks Senior Living

I have recommended this community but at this time I am not happy. They are short staffed and they seem to be having issues keeping my mothers meds in order. The executive director is great but very inexperienced and there has been a lot of turn over. The only activity that I know of at the time is Bingo. During the tour this was my first choice, it was convenient and in a good location.

It's a very nice place that is clean. The staff and the workers are very friendly. I feel comfortable with my Mother living there. They try to get my loved one involved in activities to the best they can considering she is blind. She does enjoy the exercise activities. All of the people that I have met including the residents are all so friendly and seem to be happy.

Has a very friendly atmosphere. Mom lived in her home 65 years and adapted to her new home in less than one week. I was able to decorate her room just like a small section in her house. A real wall separates the tenants in a shared unit. This was a plus for her ! At 97 she loves and participates in the Memory exercises and games that have improved her life . Family nights are awesome and Mom is able to sing and laugh with the staff and residents . We are able to stop in with the grandchildren and share good time together , just like the good old days. Mom misses her home but has expressed the love and care she is getting here. Has never told me she wants to move back I live in Katy, work KISD and able to see her more than when she lived alone . Now let me say this, Its not 5 stars in my book but, its trying very hard to become that and surely has the potential to be since Twelve Oaks Management company has come in the picture . Concerns are taken seriously.

I've already told others that Copper Canyon is a good place!

I was concerned about Dad when Mom died five years ago. [name removed], who had been a home health nurse for my mom and was currently the administrator of Winkler Place, encouraged Dad to move into Winkler Place. After a year of prayer and seeking wise counsel, he did. It was truly an answered prayer. When [name removed] left, the cost increased and the services decreased. Covid hit us all hard. While I’m thankful that Covid mandates helped keep residents safe, the regulations were unnecessarily restrictive on my dad. The current administrator has implemented new practices (ie. gathering residents and discussing old times every week) which are beneficial to my dad and others. Sometimes there is a breakdown in communication and residents don’t know what’s going on or routine maintenance is slow in being addressed. The prepackaged food service is lacking. I do believe the staff truly cares about the residents and they have saved Dad’s life in more ways than one. I’m very grateful for that!

We had a great tour with The Wentworth. It is a very nice facility and everyone was friendly, it was just too large and I was worried my sister may get lost in the shuffle.

Our family had an in person tour and the tour was fine but we just were not as impressed with the community as we were with other places we looked at.

Our family had an in person tour and it was very clean, well organized and the people were friendly. They have access to a pool which we really liked, but there was not much of a courtyard our outside space for the residents.

The staff are caring and take very good care of my Mother! They have activities for people to participate in and involve the family. They allow them to bring their pet. Wonderful place to live!

The community really kept me informed on my loved one and how they were doing. I appriciated the extra set of eye i felt better knowing someone else was keeping an eye on him

The caregivers were really good. Some were great. Billing is not done in house and there were several issues, but the corrections were done quickly and professionally. They were honest when his care needs went beyond their ability and assisted with the transition to move him. My dad still lives there.

We liked Bluebonnet Place. But we didn’t get to talk with a local person. Our tour was led by someone from Corporate. Everything looked good, but we really would have rather talked to someone locally to get a true feel for the community.

We liked Broadmoor Place after touring there. The people we spoke to on the tour were super nice. Location played a part in our decision. We ended up choosing a place that was closer to where we lived.

I chose Cedarhurst of Woodland Hills because of the swimming pool that is on site, the value for the money, and I got good feedback on the food. The apartment sizes here are very good, I have plenty of space for what I need. It is a nice facility and I am very happy here.

We have had some issues with the billing, I have made payments that they say I have not made so that has been frustrating. I understand that they have turnover in administration about once a year which is something that I was not aware of. Their aid staff is really nice, they care a lot about my mom and have been wonderful to work with.

The community is overall a good place for your loved one. Its neat and clean, the staff is very friendly and they have activities for the residence to participate in. I would recommend this community to others based on my experience.

Make sure you stay on top of their care. They get busy and it's ok to call back. The staff is very helpful and friendly. The community is neat and clean and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience.

The community is nat and clean and the staff is very friendly and nice. The food is ok but they are starting to be able to go back into the dining room now and activities are also starting back up. I would recommend this community to others based on my experience.

A good place for assisted living with a great price. Does not have memory care though.

The community is very clean on the outside, and the parts of the community on the inside we can see are also very clean. The staff members are very friendly and helpful. They send out a monthly calendar with 4-5 activities a day the residents can participate in. It is very pricey and higher than what we found at other communities, but they did work very hard to get our loved one moved in at a good price