12 Oaks Senior Living

It is clean and they are very nice and my mother-in-law is very happy there, but you can come in at all times during the day and no one is around. There is very little staff and administration leaves early, so I wonder about her safety. I walk in all the time and don't see anyone there.

Smaller group of residents. All staff has been very friendly. Nice atmosphere

Overall I think they do a good job at Brookdale Irving. The facility is clean and well kept, and for the most part they do a good job taking care of the residents. I do think that they could improve their communication process, it can be a little hit or miss trying to get in touch with the appropriate person, but they are working on that. One thing I do like is that Brookdale Irving takes the security of its residents very seriously. They have a very regimented sign in process for all visitors and vendors.

So far we are very pleased with how things have gone with Bluebonnet Place! The facility is clean and well kept, and it is a secure locked facility, which was one of our requirements when searching. The staff here seems friendly, and they take good care of the residents.

Lovely place..staff was very friendly

Nice place. Carla Gutierrez really cares about her patients. When going over cost the $1,000 off for 5 months was never offered until I questioned them. The place is doing renovations and & I did like it because it was close to our home, but it was too much for my mothers budget.

I have evaluated them, but I think they are doing very well. They are all very friendly and very helpful and I recommend it.

Very clean, home like atmosphere. Very small room size.

I did overall like it. The director and the staff were great. It was overall good. There was a problem with my loved one's medications. There was a mix up and issue that bothered me. That was 1 or 2 particular people and not the whole facility. There use to be an activities board but it has been taken down. There use to be an activities director that was all smiles but they have a new woman who never smiles. Other than that, It's a nice place. I did feel like my mom was safe there.

Things have gone well so far at The Waterford! My loved one has only been here a short time, but the staff are very friendly and were a big help throughout the whole process. They've been very accommodating and receptive getting him moved in and comfortable.

They are doing a good job. Great people and a nice place. I haven't had any major concerns, at this point. We are pretty satisfied with them.

They are doing a good job so far. I don't have any major concerns at this point. I would rate them a four.

Overall we are pleased with how things have turned out at Lakewell Place! The staff here a friendly and professional, and they seem very attentive to the needs of the residents. The facility itself is clean and nice looking. Our only issue is that they still have not gotten the shuttle service up and running, which was one of the selling points to us.

Compared to my father's current community, this would be a ten, it's a big improvement. It was very clean, the carpet has a fair amount of wear and tear, but will be replaced in the near future. They were extremely friendly. They offered great services based on the initial tour for cost breakdown. We visited during lunch and found the staff to be very attentive. They offer many activities for both physical and mental stimulation. It's a big possibility that we will be moving our loved one here based on our initial visit.

They're very friendly helpful . Always wanting to help.

The staff was awesome. Knew all the the residents. The residents were on the older side might not be a a fit for my dad at this time.

My mother is very happy and receives good care. Her clothes disappear and she has clothes which are not hers, but overall, we are satisfied. Rooms could cleaner. Only real complaint is with the ever-increasing cost for her to reside there.

Great staff. Most informative and wanted to know about mom's needs. Really liked this place but more care than she needs.

Overall it has been a very good experience with Brookdale Irving. Very nice place and wonderful staff. My one complaint is that there is some sort of medicine that they have started giving her that they say she needs that seems to me to be very expensive. I am in the process of investigating this.

They were very nice, and did a very good job. They were friendly and attentive, and it was always clean. We were pleased with them. I wish we could have still been there, but my loved ones' condition has advanced.