Brookdale

1-8 all 5's. I have had a great experience with them so far....I like the sincere approach to when I had a question or working with me. Great bedside manners. We weren't just a number to them.

Great place, staff is very friendly and very well liked by my father. Very warm and welcoming place for love ones to be at, food is always good. Lots of activities for residents to enjoy

I no longer worry about the care of my mother. Yes, we would recommend Brookdale Concord Parkway to other families based on the experience so far.

They get a 10 for all areas. They have been awesome for us. Nicest staff ever. Clean. They take excellent care of my mom. Food is great and mom loves good food. Lots of activities. They take care of her every need. Staff is extremely helpful and caring. Have on-site hair salon which is so convenient.

It is very nice and homey. The staff are friendly and know what they are doing. Every staff member I had meant had been there for a number of years, lowest 3 yrs highest 17yrs. That speaks volumes. Thank you for setting that up for us.

My brother in-law has been very happy with Brookdale. The staff is helpful and has enough activities that he is comfortably busy. Enjoys the exercise class and woodcarving and a few others. He enjoys walking around the property on the walking trails. The meals are good and plentiful but staffing is sometimes a bit tight, not surprising though. Overall he has been very pleased there.

We've been extremely satisfied with the care provided by the staff at Brookhaven Assisted Living in New Braunfels, Texas. My sister appears to feel comfortable in the environment and staff. My sister and I felt it was the perfect home for her when we walked in the door.

My 90 year old Mom was a resident there for 12 months. She was diagnosed with Lewy's Body dementia. In [date removed] and moved into Brookdale Conway in [date removed]. She absolutely loved her time there. All teammates working at Brookdale took the best care of mom and called me with any concern. The entire place is immaculate and the food choices changed daily. It was a family atmosphere with everyone involved and my mom was treated with so much dignity and respect even when the terrible disease got worse. I would recommend this facility to anyone the demands the best for their lived one.

Came to visit my brother here for the first time. And it is a beautiful well kept facility. Staff are warm and friendly. Brother seems content and happy! Front desk lady greets you as you come. Everything smells so clean.

We have been welcomed into this community where they are taking very good care of our love one! I appreciate the care our loved one is receiving! The caregivers always make us feel so welcome! Even during the sign in at the front desk is welcoming by the receptionist!

Toured for grandmother. Very nice community, seems like always something to do. I think my grandmother will be very happy in a community like this when she needs it. She is not quite ready, but when she is, a place like this will be top of the list.

We have been very impressed with the dedication and empathy shown by all the staff members at Brookdale. We wouldn’t hesitate to recommend them for the memory care facility. I would rate them a 5 out of 5 and our brother, has been a resident with many needs for over 4 weeks now.

The process of learning about the facility was good. I appreciated the time that was spent showing us around and answering questions. The dining rooms are welcoming and comfortable. The food seems to be good and filling. The staff has been friendly and helpful.

While sadly our stay was short at Brookdale due to our aunt's passing - the staff across the board couldn't have been any more accommodating! The transition from her previous home was supported in an extremely positive manner. Throughout the stay our wishes regarding [name removed] care was consistently prioritized!

Everything that we wanted in community living for our uncle. The food was amazing. The involvement of residences interacting with each other and assisting each other was awesome. The staff is very helpful and friendly . It is a great place to live .

Have had nothing but positive input in everything. Staff is very informative and always ready to assist you. Great atmosphere. Love it here!

My parents were still fairly independent and able to get around, though they needed some occasional assistance. When I reached a point where I could no longer provide the time and level of care they deserved, I turned to Brookdale in Brea, California. From the moment I walked in, the facility stood out—it was clean, welcoming, and had a more personal feel than others I had toured. Once my parents moved in, they quickly began making friends and participating in the wide variety of activities offered. It was heartening to see them so engaged and happy. I couldn’t be more pleased with the care and support provided by the staff and nurses. Every visit reassured me that they were in good hands. What I appreciated most was the freedom my parents were given—there were no unnecessary restrictions, allowing them to maintain their independence and come and go as they pleased.

I have been at Union Park for a month now and everyone has been great to me and my wife. [name removed] has been a god send. We're so thankful we made this decision.

I recently toured Brookdale Brea while helping my dad transition into assisted living, and I was so impressed. From the moment we walked in, the community felt warm, welcoming, and well cared for. The entire place was spotless, bright, and inviting, which gave me peace of mind. The dining area stood out—the menu looked delicious, and residents seemed to enjoy their meals. It’s clear a lot of thought goes into the quality and variety of food. What impressed me most was the kindness of the management and staff. Everyone we spoke with was professional, caring, and attentive. They took time to answer questions, explain services, and reassure us my dad would be supported in every way. Overall, I left confident Brookdale Brea would be a wonderful place for my dad, with a safe, clean environment, great food, and a compassionate team that truly cares for its residents.

Such a great place to be. The building is clean, well kept and the staff is fantastic! I toured many places before visiting Brookdale and was tired of walking into places that smelled of urine and residents not looking well kept together... My grandpa recently moved here from being at home with care and what a turn around. The staff has been so helpful with this transition here. He was NOT happy we made him move. Thank you for making it easy for us all!