Care Indeed

My experience with Care Indeed has not been the best. Initially things seemed ok. I felt they really listened to the needs of my mom in finding a good caregiver, but the one's that I've interviewed and that have been sent out haven't quite met the standards of what my mother needs. I'm still interviewing candidate and trying to find the right caregiver for her. I'm not impressed like I was initially. At first they provided good communication, not so much anymore.

Owners...are fine..they indicate they will improve...they will talk to the caregivers about NO SHOWS.....and the problem still exist Caregivers.....they run the place...they do what they want, when they want. There is no management. And then they ask for more hours/days........bur don't work designated days.... Or They have their own agency on the side and suggest I go with them. Or Tell me if I don't like them, find someone else They said they will talk to caregivers ers and put them on probation, but problem still exists. My almost 100 year old mom has dementia and she can not this inconsistency I only need the basics....like showing up and working

They did not meet my expectations. They couldn't help me one day out of seven they called or I had to call late at night to see if anyone was coming the next day. They sent me a very big deal about it. They sent one of their social workers. I guess very rude, I was not happy with them at all. It was my first time so it made it very hard for me.

Improvements Care Indeed could use would be to hire competent care givers, I would not recommend them to others. There office employees were kind and fairly responsive but the Caregivers they assigned to my loved one were unhelpful and uncaring. Care Indeed, for the money they charged, were absolutely disappointing.

I would advise others to don't go there. We gave them plenty of notice, about 2 months worth and they still couldn't come up with anyone. They said they'd have caregivers available; but when it came down to it, they said no one wanted to come help out. There were a lot of promises, but no results.