Cogir Senior Living

We thought the staff that gave the actual care to our loved one were very professional and compassionate. The medical staff/pharmacist's could have been more in turned to change in doctors orders.

My loved one has been a resident at Bay Pointe for about 2 months now, I visit once a week. The staff are very friendly and helpful. They treat the residents very well. The residents appear to be well taken care of. The facility is kept clean. They always answer my questions promptly. I would recommend this facility to others.

During Mom' time here, there has been a turnover of staff. I think mainly because Atria has bought the Holiday facilities. The housekeeping has been great. and is every Friday. There's no communication with us, the family. Mom does not like the food. Sometimes it is cold, sometimes tough etc. That may just be my Mom. I'm not sure on recommending this facility to others. There are features such as the bathtub made into a shower with a cutout on the side. I do not like that for seniors. You have to share laundry rooms with the cleaning staff, so as a resident you are allowed from 3:00 pm on or weekends.

We toured with Holiday The Stratford and they were short staffed when we were there and it was not as clean in my experience. These were the reasons we did not choose this facility.

We had a really great experience with the Sales Director, and the move to Atrium Village was so easy. My dad was able to tour before we signed the lease, and he was really excited to transfer. The inside of the faciity is beautiful. After moving dad in, some of us sat by one of the firepalces to just catch our breath and relax. My dad is making friends and playing pool almost everyday. He was assisgned a "buddy" for the first month to show him around and do things with. They became fast friends and he joined us for dinner, in Dad's room the last time we were there. They grab each other when it's meal time and check in one one another. There are activities that I still have to nudge Dad to go participate in , but there is literally a full calendar of things for him to do daily. Dad is on the Assisted Living side, which we are really happy about, but wish it wasn't so segregated. There is a different calendar of activities for the Assisted Living folks, so my dad is limited to the number of people he can mingle with. Other than that, we love that we don't have to worry about Dad taking his medication, and he tells me people are in and out of his room all of the time. Everyone is so kind, and all the employees are pleasant and know my Dad very well. There is a Nurse Paractitioner that visits twice a week, to see the residents and is already getting to know my Dad. There is a really nice therapy room, and my Dad goes several times a week, it's like a gym membership to him. They also coem to his room to work on his memory and he loves the attention. Lastly, the website showed an outdoor, inground pool but it does not exist. We were really looking forward to Dad spending the summer at the pool. Other than, that we are 100% happy with the move to Atrium Village and really proud of Dad for being so adaptable.

Our loved one came to The Terrace's from another community, and out of other communities we had also toured - this was the nicest in terms of the number of caregivers on the floor. The activities are also nice, and we like the security of it. It may no be the cheapest but so far I have been very happy with the quality of care our loved one has received.

Ocean Ridge Retirement facility is a friendly place. Our experience here has been good. However, the food could be better. The friendliness, staff, and activities are all great. Cleanliness, care services, and cost are good. I would recommend this facility to family and friends.

I toured Holiday Sunridge and it was a good tour. The facility itself was okay. The cleanliness was good. The friendliness and staff was good, also. However, it was a little bit out of my price range.

Staff were very caring but wasn't able to get any cleaning staff hired. So we had to do all the cleaning ourselves mostly. My dad loved all the activities and outings they provided and he felt loved being there. By far the best place he was at, out of the three different homes he was at.

Our loved one does bell choir, goes to church, has done astronomy nights, lots of family events, but my favorite thing is their live music and pub night they bring in great singers

I think it's ok for moderate to severe Alzheimer's/dementia but not a place for beginning stages. Place is really nice but need to spend money on residents than new accessories!! I wish I would have checked out places that take in consideration of stages of dementia/ Alzheimer's.... so when interviewing people looking that would be helpful as I know there are some places that have different areas for different stages.

Atrium Village was too commercial and didn't seem like "home", and we witnessed the bingo instructor yelling at a resident when we were there for our tour.

Overall, this is a great facility. It's well kept and put together, inside and out. All of the staff are friendly and approachable, they really seem like they care. The atmosphere is fabulous. Housekeeping is provided often and things are always clean and tidy every time I visit. All of my family members that have visited my loved one here have commented on how nice the facility is also. The move in process/paperwork was a bit stressful. I wasn't given all of the paperwork at once and had to make several trips to the facility during the process. I think a lot of the staff were new at that point, and it was also a new thing for me, so there was a bit of a learning curve but we got it all worked out. Communication with the family is good, they definitely call if they need anything. Overall, it's a great clean facility and everyone here is friendly. I would definitely recommend this facility to family and friends.

Our family had an in person tour and it was an extremely nice tour experience, the community is very luxurious but incredible expensive which is the reason we were not able to have our loved one move there.

My dad has lived here almost 2 years. The staff is both friendly and helpful. He has made several friends here. Whenever he has an issue, the staff is quick to respond.

Our experience has been pretty good for the most part. They do housekeeping and have kept moms room pretty clean. Especially as she has incontinence. It never smells in the area. Yes I would recommend them. My mom is a hard resident as she can be challenging at times, but they have always been kind and communicate with us constantly.

Some things we think Cogir at The Quarry could improve on is that a few of the things that they told us when we signed up we're not true. I don't think they were lying but I think that the communication with their staff is lacking.

It's pretty clean. The people are friendly. We picked this community, becasue the food was good, and it was convient. It would be nice if the staff was more responsive. The billing process/accuracy of charges needs to improve.

This has been an excellent experience for us. The caregivers are very attentive to the resident's needs. They are compassionate as well. There are a lot of activities for the residents to participate in, no matter the resident's activity level. The food has been excellent. There are three meals a day served, and there are a couple of choices to choose from. There is always hydration and snacks available. The individual apartments available are the nicest I have seen. It is very light, bright, and modern.

The activities director is amazing. She goes out of her way to visit with and invite my dad to activities. The community relations people are great. Sometimes phone calls and emails aren't responded to in a timely manner. That part is frustrating. My advice is to be persistent. When faced with hospice care, the nursing director really came through for us.