Ensign Group, Inc

Mom had a stroke and at the end of her rehabilitation she spent two months in assisted living at the HealthCare Resort of Olathe. We knew she was safe and had a lot of fun activities every day. The greatest complement we have to give is if mom needs these type of services in the future we won't hesitate to come back.

Brookdale Patriot Heights is very friendly and helpful. The buildings and grounds are immaculate. The residents are very welcoming and friendly, also.

We were very pleased with the kindness that was shown to us. They were very willing to accommodate us on such short notice. After touring the facility in the day we moved our loved one in that night. They came in after hours to give us any assistance that we needed. Although we were only at the facility for 6 days it was the right place for us. My father passed away so we really didn't have much experience with the staff. What we did experience was very positive. Thank you

My husband has been in and out in various nursing homes in Salt Lake Valley. Holladay Healthcare Center so far is the best!! He has been to Garden Terrace, Willow Wood Care Center, Deseret Care Center, and Rocky Mountain Care - Hunter Hollow. There is plenty of spacious parking in the front as well as the north side of the building. Once you enter, a warm welcome smile from the receptionists greet you. I love the lobby where they have classy comfy sofas and chairs in 2 corners, cookies and coffee or just hot water in the center wall, and a notebook for all visitors to sign in and out in the mirrored wall leading to a beautifully carpeted hall way. When you pass by the residents' room, you will not encounter dizzy spells of ammoniacs. Their dining room as well as the staff is super! You can even have lunch or dinner with your loved one. The nurses call and always update me with issues like added medications if needed. When you leave a message, they immediately call you back. Kudos to their Business Coordinator - - - she makes overwhelming paper works so easy ! They are pet friendly and have a barber/ beauty saloon, too. The cons ? Location is way up east. They get more snow during the winter.

The place is clean yet there turnaround of staff frequently including upper management changes a lot. Very hard to get close to the workers or have the employees get to know the residents if they keep leaving. Employees give comments that they are overworked

It's not a fancy place but it seems like they're constantly trying to make it nicer. Hard to beat it for affordability when it comes to memory care I was getting my mom onboarded with them from a hospital room, because she needed to move from the hospital to full-time memory care, and they were very helpful and accommodating of that. They even had an extra bed my mom could use, saving me from having to find, purchase and transport one to the facility, which would have been very difficult with limited time and a fairly awful hospital staff who didn't seem to understand mom's need for supervision The caregivers and nurses are always friendly with me, and appear to really care for the residents as I've made my weekly visits I would have preferred a situation where they ordered/provided things like wipes and diapers and just billed me for them, but instead they just tell me when it's time to bring more

We would definitely refer others. It was very clean, friendly, and convenient for me & family. [name removed] and [name removed] are the BEST!!!! Really a good experience! God bless.

My parents are very happy with the staff. Some of the infrastructure is aging, but the maintenance people seem to take care of things nicely. Cost increase was not too terrible after the initial period.

Overall this facility has been satisfactory. This facility is ideal for those seeking a midrange dollar level situation.

Everything has been great besides the food. They could improve by offering better quality food and they have daily specials that run out with 20 min of mealtime starting.

Mostly location and the make-up of the other guests/renters. My parents fit well with other military and former civil service people. Overall, very good. Some recent maintenance issues are concerning though.

My mother lives at Claremont Care Center. The facility seems to be a better fit than her previous facility she was at. They accept Medi-Cal.

The facility and staff have been great, very willing to help out when needed. As far as the lower score for the food - very small portions and not super great quality. Very cafeteria feeling, not like you're at a place that is supposed to be your home.

Patriot Heights feels like home. It's rustic because the facilities are older but the programs are plentiful. Management staff are always available. Food services is available from 9-6 pm. Breakfast items are available all day - lunch/dinner items available til 6. Off-campus transportation is available 5 days.

We moved here 7 months ago to better assist and support my mother-in-law who has lived here over 10 years. We enjoy living here, participate actively in the community, and have made many friends.

I would want others to know that it is definitely independent living. The apartment was very big and roomy, almost too big. The meals here are chef prepared and very good. It also has a guarded entry which was nice. I would recommend.

i don't think it is well kept at all . It needs updating because it is outdated,. They replace things as cheaply as possible and even the paint is cracked. It really is a lovely area and has the potential to be extremely nice . It is not dirty, it is just worn out and tired. The food awful, it doesn't taste good, land it is just low quality food. I love the floor plan of the apartment, it just needs to be redone.

The overall experience has been pretty good so far, but we haven't been there long yet. I think their physical therapy so far has been excellent. Their staff seems to be very caring. The facility is clean.

I always recommend Park View, because I know they're one of the better ones in town. They have wonderful physical therapy and that's why I had my sister go there. It's a good place. They take good care of people. They have fairly decent food. You have to be very assertive and they're great. The people who work there are really nice. I think they're understaffed and underpaid. They have only one nurse for an entire side and they don't have enough time to take of the patients.

I think it's pretty good! There has been some improvement since my mom has been there. They have better food, and it smell's better.