Fellowship Square (Christian Care)

This community was at the high end of my uncles budget. It is a larger community and he does not like a lot of people. The unit they had available was not in a good location for him. The staff that helped us on our tour were nice. Someone I know moved in and likes this community.

From start to finish, getting our dad placed at Fellowship Square was a great experience. We found it through A Place for Mom based on a recommendation from my coworker. That was the first smart decision - using APFM really helped me narrow down the choices and kept me from feeling overwhelmed. Once I had about 5 different placement options, the Fellowship Square facility stood out above the rest because of a few key reasons - value, availability, transition options and their overall core mission. The value compared to other programs was better than most - they allow for transitioning from Independent Living to Assisted Living and they accept programs like ALTCS - not all facilities do and it takes a bit of research to figure that out. The cafeteria food was good, they have a physical therapy room and beauty shop on site, and the grounds are well kept. Mary helped me through the process of getting placed and signing a lease, and she was an absolute joy to work with. I would recommend Fellowship Square and am glad that we found a good place for our dad.

My parents have enjoyed getting settled in at Fellowship Square. The residents are so welcoming and the food is outstanding!

My aunt moved in just over a week ago and in her words, "everything is perfect. I do not want for anything."

Overall this is a great place for semi active Senior living! The dinning has Fabulous chef inspired means, excellent & friendly staff ( [name removed] IS THE BEST) However there office staff and behind the scenes people need some work! Hard to get a hold of, and when you do they never seem to know the answers and have to get back to you ( if you're lucky) This facility is so lucky to have [name removed] she wears many hats and We could always count on her for anything, if she didn't know instantly she would find out and follow through immediately!

Maintenance should be more communicative when issues are reported. I am still waiting for answer to ticket reported over a week ago. Resident reports housekeeping is not adequate. Maintenance Communication Could Improve on Work Tickets sounds good. Comms on major issues (water, laundry, etc.) are good, but updates on specific unit work requests are lacking. Staff is very friendly and interacts well with residents.

They have great activities for individuals to attend weekly, monthly and annual events. Crafts, dinners, dances, holiday events and of course, lots of Bingo. The menu in the dining hall always seems yummy and well balanced. The facility grounds are well maintained. There is a Chaplin on-site. Small pets are allowed.

The food is great, but it is more expensive here. The staff are all very friendly and helpful. I would recommend Fellowship Square Tucson.

Everybody is very friendly and helpful. The value for the money is great. I would highly recommend Fellowship Square Mesa to others.

[name removed] and staff made the transition as easy as possible. Once my mother made the decision to move , she appears to be happy with the decision she made to choose this facility. Staff and residence were very welcoming upon move in

Ask to see a copy of the resident monthly calendar & News later. Also come for a tour of the Place & ask if you can speak with some of the residents. With the Tour you should get a packet with lots of information.

She hasn't utilized any activities and she doesn't get care other than one meal and light housekeeping The manager was wonderful to work with. Maintenance was okay

Overall Fellowship is very good, the cleanliness is fine for an old property which is had to determine. Most paid staff is very helpful. The meals we offered suggestion's last year and they provided more healthy options. There are not activities at night, unless you play bingo or weekends since the staff is off duty. The management people [name removed] is the most caring and helpful. [name removed] is also great. The rehab has issues.

I think they need to give their housekeeping staff more time per apartment to do the cleaning. The gals do the best they can with the allotted time but think they'd like to do more through Deep cleaning if they weren't so rushed. Staff is friendly but they are short staffed in some areas which sometimes shows as frustration on their part, but I understand. The care services started as a 3 but I would move up to a 4 now. The safety portion, morning check in button did not work the 1st few months and staff did not check on Mom to verify she was ok. Residents are to check in each day by a set time, if they don't staff should be contacting them to verify there isn't a problem... that wasn't happening. That has since been fixed and they are now following thru. The emergency alert worked last week when we needed it, and security arrived in a timely manner and contacted 911. Most meals I've had are really good with a nice amount of choices. I've heard some Residents complain but don't believe they are all valid. Nice enough list of things to do, if the Resident is willing to participate. Most activities seem resident lead, not provided by the staff. I know some Residents struggling with the rising cost, apparently every lease renewal has a cost increase. They are one of the lowest cost facilities though. One thing I don't like or agree with is the outlandish price they charge to have staff help with simple tasks around the apartment. Not all Residents are capable to do some tasks like hang pictures, move heavy items and such... nor do they have family local to assist them. To have staff/maintenance assist is something like [fee removed] minimum. I think it should be included. Also maintenance is slow to respond to even emergency calls. Moms apartment had a very large leak coming from the ceiling, with the possibility of doing damage to flooring and they didn't not respond for 3 or 4 days. We would have been charged for the damage that their slow response caused but I was able to assist in keeping damage from occurring. I've heard that some maintenance requests have never even been addressed. Mom is happy living there and plans to stay until health no longer allows the independence she can maintain at this time.

The staff is especially nice in the dining room are very friendly. When it comes the activities they eliminated programming during Covid and many had not started back up. I would recommend this community to others and I have already recommended them to others

Everyone is very friendly. This is a great place to live.

So far so good been there only 2 months. Concerns about crime in the neighborhood outside the community.

So far I have had a good experience. My mom is very private and it takes her a while to feel ok opening up. Maybe a little more follow up or greeting opportunities so she could meet more people. She had a few negative interactions with the first few people she came into contact with in the dining room. Tenants not employees so its taking her a while to venture out. She is beginning to be more independent so I am encouraged things will continue to improve. She seems to enjoy it there. I am happy with what the facility offers to encouraged independence.

My loved one is a resident at Fellowship Square and everything has been very good. I would recommend the facility to others.

My loved one was previously a resident at Fellowship Square and the experience was really good. Everyone was very friendly. The food was good and the other residents were friendly. It was a very good experience, I would recommend them to others.