Heritage Senior Living, LLC.

This is a beautiful property. It is in my top two for the Fredericksburg area.

This facility was beautiful. The areas are bright and open.

I spent 2 hours touring with [name removed]. I was able to view 3 aprtments and every are of the facility. I also talked t several residents and got great feedback. I really like this facility. The cost is at the high end of his budget so we need to crunch numbrs to see if this could work for him.

There were so many activities for the residents to do - this is a great place for active seniors.

I have been volunteering at Heritage Hill Senior Community for about 12 years as a retired Registered, Board Certified Art Therapist. I volunteer there two times per week; on Wednesdays I hold an art class for the residents, and on Sundays I play piano and guitar for the Sunday Devotional Service. I have been very involved in all aspects of the facility. I attend many activities and field trips in addition to my regular activities. I feel uniquely qualified to evaluate the facility. I have experienced other similar facilities in my own personal life, as my mother spent considerable time in an assisted living home prior to her death. Heritage Hill surpasses others I have experienced in many ways. As a volunteer, I spent a lot of time there. Heritage Hill is clean, well kept, and attractive. From my standpoint, Heritage Hill is a facility that really cares for their residents, for their physical needs as well as their psychological needs. Each resident is cherished and respected for their individuality, and treated as such. I have attended community meetings where the residents are encouraged to voice their opinions freely. The employees of the facility are kind and caring, both to the residents and to the volunteers. I have always felt welcomed and appreciated, and I love being a volunteer there. Recently, I was asked by a professional organization I belong to, the Art Therapy Credentials Board, to write an article about what I am doing in my retirement. In the article, I wrote a section about my experience as a volunteer at Heritage Hill. I would like to include a section of that article for this evaluation; it will give those who read it a "window" into what I experience as a volunteer at Heritage Hill. "In 2007 I retired from the Jersey City Schools, and my husband and I moved to a new retirement home in the Pennsylvania Poconos. Naturally, I missed my work, and my students, and I yearned for something that would fill that void. One day I visited an assisted living facility, Heritage Hill, with my friend [name removed], who was a hospice worker. She had come to visit a client at the facility. She mentioned that I was an Art Therapist, and [name removed], the Activity Director, overheard her. [name removed] came up to us and asked if I would like to volunteer there. I have been volunteering there ever since that day. I work with the seniors, men and woman, in art therapy one day a week; it is the highlight of my week. These dear folks are so eager to work with various art materials, and talk about their work, and their everyday activities and cares. We share stories from their past lives and their childhood memories. I look forward to seeing them each week, and they have become very precious to me, more friends than clients. Recentlly we did a tree project, and when it was completed, I took each finished tree, and talked about it. I told them that a tree is a symbol of the self. I excplained how each tree was individual and unique, and represented the characteristics and spirit of its creator ... strong, flowing, playfu, graceful or searching. They loved how the trees told me about who they were. I also use "music therapy" at Heritage Hill on Sundays, and volunteer as Music Director for Heritage Hill's devotion services ... I play piano for hymns and guitar for praise choruses. My art therapy "students" sing along with me and worship God. I accompany my seniors on field trips, go to their parties, and celebrate holidays with them. I have become a part of their lives, and they have become an invaluable part of mine." As a senior citizen myself, the best compliment I can give Heritage Hill is that if the situation arose when I needed assistance in my daily living care, I would happily "check in" there myself.

My mother is a resident of Heritage Hill and we are extremely happy with the care she receives there. Beautiful surroundings and very caring people. Top to bottom. They have many activities for the residents both inside and outside of the facility. The holiday parties - Valentines day, the annual pig roast (was amazing!) Christmas and New years eve were awesome! Definitely a great place for a loved one that needs some extra special care.

My mother lived in Chestnut Knoll Residential for 2.5 years with dementia. She was able to be independent and make choices for her self, while being encouraged by the staff to try new activities and participate in their many outings. Her safety was always a priority and the staff all knew her and her whereabouts at all times. The staff interacted with her, joked with her, but more importantly, loved her and treated her like family. When she was in her final week of life, the love and care for her in the final days was beyond professional. (Actually, the entire family's needs were taken care of and we never seemed to be a burden to anyone.) I have and will continue to recommend Chestnut Knoll Residential to all people who deal with their parent's declining mental and physical health. Their holistic approach in caring for the variety of needs of the residents is outstanding and changes with each individual's needs. My family and I will be forever in their debt when it comes to amazing way our mother was treated daily, by all the staff at Chestnut Knoll!

This was a wonderful facility, but my dad needs medical assistance.

From the moment my wife and I walked in the door, we knew Heritage Green would be the perfect place for my mom. She's been there 5 months now and we couldn't be happier. The staff is very caring and accommodating and the facilities are always clean and well maintained. As in any business, the personality of the business starts at the top and Heritage Green has an excellent director who is always available to address any concerns we may have.

They invited my father to lunch. They went out of their way to find a resident with similar life experiences to eat and talk with him. They genuinely seemed to care about him. Older building but smaller, more intimate dining rooms on each wing. Whole facility all on one floor.

Thank you to all the staff for the care my Dad, [Removed] received while he was in your care. I was very impressed with all of the staff and the overall community. The staff was friendly, compassionate and caring. I felt as he was in the best care available. Thanks again, [Removed]

My experience with Heritage Hill has been a positive one from the first day my mother arrived there. Everyone there is kind, caring, compassionate and respectful and always willing to help when needed. She was given excellent care and I do recommend Heritage Hill to anyone that has a family member in need of assisted living care.

All the employees do their best to make Heritage feel like home.

How grateful my siblings and I were to have had a place such as Chestnut Knoll for my parents to live as they moved from northern PA to be closer to us. My father called it his "home away from home". Leaving the only home they knew was not easy, but the staff at Chestnut Knoll helped us to make it an easy transition for them. The staff members were caring, knowledgeable and displayed a sincere interest in my parents' well being. In spite of having very different needs, my father was paralyzed and my mother, his caregiver, had dementia, the staff made every effort to keep them together. When my father would talk to his brother "back home" he would say, "[Removed], there is always someone to talk to here and the food is delicious, especially the desserts". I will always be appreciative to Chestnul Knoll for providing a quality of life to my parents in their final years.

Keystone Villa is beautiful. Right now, I do not feel my mother would fit into the dementia unit. She would do well in the assisted area. The price is a little more than I was looking to spend at this time.

My mother, who is in Daybreak memory care with advanced dementia, is the happiest and healthiest she has been in many years. The staff not only cares for her physical well being with care, but makes sure that she keeps her dignity and her personality intact. And they do it with absolute dedication and focus. While others could well write about the great activities and clean site, my joy has been to see my mother cared for with love and attention that has made her personality blossom again. My father is grateful for her health, her lovely hairdo, and the fun she is having in her own way. She is safe and we can remain calm and be the family she needs.

In the end of September of 2016 my father, who was living in another facility at the time, had a life threatening fall. When he finally was released from the hospital and rehab we moved him into Memory Care at Chestnut Knoll. I cannot stress it enough to anyone who will listen, this is a wonderful place. It is a "home" in the truest sense of the word, a place you want to be, with people who love and care for you. From the moment you enter the front door you're met with smiling faces, it doesn't matter if they are residents or caregivers it seems everyone is happy to be there. Everyone there at Chestnut Knoll and I do mean everyone is so very kind to the residents, they tease and cajole but there can be no question that they all care deeply. Unfortunately my father is no longer at Chestnut Knoll as he passed away at the end of August. When I arrived to collect my father's belongings, I was greeted by each and every one of his caretakers with hugs and comments of how much he would be missed. I love all of them as I know my dad also loved them. If you take nothing else away from my dissertation, take this " You want your loved one to be part of this wonderful community ".

My mother has been a resident at Heritage Hill for almost a year now and is very happy with her life there. She says that the nurses, aides and staff treat her with respect and she feels safe and pampered. She is 95 years old and has regained her health and mental focus since moving into Heritage Hill last November. My brothers and I are truly grateful to everyone in the residency and breath much easier nowadays. Meals are amazing there along with the way they care for my mother's health, cleanliness and provide socialization not only with the other residents but the staff also. Her room is comfortable and she is provided with physical therapy since she is in a wheelchair most of the time. When we needed dental work, they arranged for everything including transportation. Heritage Hill was the best choice for Mom and I pat myself on the back for finding and choosing the.

After visiting several senior living facilities Mom decided on Traditions of Hanover, what a great decision. The apartment, services, activities, and meals are great. What a difference I see in my mother. She has made many friends, and feels right at home.

Heritage Hill is a wonderful, loving community. The staff is enthusiastic, caring and always sensitive to the needs and desire of the residents. Real effort is put forth to be sure that needs and desires are addressed and that any complaints are dealt with. I consider volunteering here as ministry and those who work here also feel the same and that this is not simply a job but a part of god’s work on earth. They are wonderful people. I would be glad to live here!!