Heritage Senior Living, LLC.

The people there are absolutely phenomenal. They keep it very clean. They have enough activities going on and she eats far better than I do. There is one lady that works at the front desk that probably should be retired, other than that I can't think of anything that needs to be improved. They really are just like a family there. When I spoke with Lara we just instantly connected and when we went there we knew she would be comfortable there. It's beautiful.

It's a nice place, they have activities. It's clean, the staff is friendly. They aren't giving up and they are trying with her, even though she isn't real happy to be there. She is safe and well taken care of, if I have a question they get back to me right away. What I liked about it when I was looking was that it was new and has a hotel like atmosphere, the rooms are plush and the carpeting is too. The residents have their own private room, like an apartment. It wasn't institutional feeling. They had a reasonable rate, we visited others that weren't as nice, and they were more expensive than here.

Overall things have been very good at Traditions of Hanover. It is a very nice, clean facility, and the staff have been very friendly and accommodating. Like many senior communities there is a much higher percentage of women than men, and I think it is nice that they arrange activities just for men every now and then for some "guy time".

Our Mom has been a resident at Chestnut Knoll Memory Care since September 2013. From the day Mom became a resident the staff made her feel welcomed and did everything they could to make her feel at home. The communication between our family and the staff is great. There have been times when we have questions, saw the person we needed to talk to and no matter how busy she was, the time was taken to answer our concerns. There is quite a bit of activity to keep Mom busy and also some down time which we all need. The therapy team also was a big plus to keep Mom in top condition. Sadly to say our Mom has declined and no longer is able to participate in activities and has lost the ability to walk due to the nature of a broken hip and memory decline. Still the staff is doing all they can to keep Mom engaged and providing the attention that is needed. I have told my loved ones if something happened to me and I needed to live in an assisted living facility or memory care unit, Chestnut Knoll would be my choice.

Our experience with Traditions of Hanover has been a good one! The staff are incredibly accommodating, friendly, and knowledgeable. They really went above and beyond when it came to facilitating the move-in, and they've remained equally as present and helpful throughout our loved one's stay. They have a lot of day to day help and amenities available, including morning check-ins, van service, etc. The food was also great; high quality and plentiful portions!

My grandmother was a resident at Chestnut Knoll for over 7 years. She was extremely happy and I was very pleased with her care. The staff is knowledgable, friendly and treat residents like family. In addition, since Chestnut Knoll is not too large, the staff quickly learned my grandmother's habits and lifestyle. I am convinced that her last seven years would not have been as fulfilling if she were home - at Chestnut Knoll she had people her own age and activities that stimulated her mind and kept her happy. Assisted living care is not inexpensive, however, you do get what you pay for and I believe we got the best care possible. Another bonus is how connected Chestnut Knoll is to the Boyertown community. I continue to be impressed at how the community helps them and how they give back to the community! I would recommend this community to anyone looking for assisted living in our area.

Chestnut Knoll was an answer to our prayers. Dad was already in the early stages of Alzheimer’s when he needed to make a change from living alone in his home. At Chestnut Knoll he was able to move into assisted residential living at first. Then, after his condition progressed, he was able to make the easy move over to the memory care unit (the Evergreen Neighborhood) in the same facility. Chestnut Knoll is located in the quiet little Borough of Boyertown, PA on the quiet end of West 5th Street next to open green space. Dad was used to living in a rural area and so the setting was great. Although it located in the borough it is quite a pleasant, quiet setting. The staff was available, open, friendly and caring. They treated Dad like family. They treated all of us like family whenever we visited. The memory care unit was one of the largest we had seen after looking at several facilities. In fact, we were quite impressed with the activity room, the dining rooms, the memory stations and the sitting rooms that the memory care unit had. The long halls and the two courtyards afforded enough space so that the environment did not have that “closed-in” feeling. We had seen few facilities that had memory care neighborhoods this large with such a home-like feeling. Chestnut Knoll’s Wellness center helped coordinate all of Dad’s medical and medication needs. The nursing staff was ready to assist me whenever I had questions. They were promptly in communication with me whenever any incident occurred. Chestnut Knoll is clean, bright, quiet, friendly and homey. And their per-month cost was extremely competitive. They made Dad’s last 2 ½ years very comfortable. And they made him feel safe. We took Dad out, back to his old house one time after he had been living at Chestnut Knoll for a while. After being at his old place for a couple of days, he turned to me and said he was ready to go home. I asked: do you mean Chestnut Knoll? He said “YES”.

My Mom entered Chestnut Knoll after my Father passed away and I was unable to provide sufficient care in my non handicapped equipped home. The care givers became like family to me & my Mom, and she improved physically living in a facility with handicapped facilities. She was in a wheelchair , one paralyzed arm and a partially paralyzed leg from a stroke. She was in the facility for 11 years, just passing away this March. God bless the workers here who cared for her up until the end , with help from hospice. She had so many wonderful days with the Chestnut Knoll family, who always kept her busy with activities , outings, entertainment and spiritual support. I would recommend them to anyone !!

Dad moves in next week, but Stacy made us feel so comfortable and reassured that we are sure we have selected the proper place at Chestnut Knoll for my Dad.

I really liked this place. The set up is nice, the rooms are roomy, and I liked the atmosphere. I think that mom would thrive here, but again, I'm not sure of her finances. There was a mention of a 'tic' program that may be able to assist her. I will definitely check this out, and speak to mom about this location.

Thus far everything has been positive. We are hoping the future continues on the same track.

I just think it’s a very fine community. It is an independent living community and my loved one lived here before he needed more services. This was just a very good place to be. I recommend this community to anyone that needs independent living.

This is a wonderful place! I love it, my loved one loves it, and we've really seen a lot of improvement since she moved in! She's really enjoying being able to socialize, and has had nothing but good things to say about the food. The facility itself is always clean and nice looking, and the staff have all been great.

I really do not have any areas of improvement to suggest here. We liked this place because it was close to home, and the fact that they offer the right level of care for my loved one's particular needs. It's great that they have a speech therapist, as well as occupational and physical therapists. As for the actvities, they seem well suited for the majority of the residents. Also, the activities director has set up bus trips where the residents can just go out for a ride and enjoy the nice scenery. It's in a great location and there's pretty farm land and fields to look at.

We met a wonderful couple at chancellors village, all residents are happy and friendly. Roxanne has gone out her way to make us feel we belong at chancellors village. She is kind, patient, respectful of our situation. We are so thankful she is our advocate through this emotion process. After looking at several places she is one of the reason for us considering chancellors village. Once we workout some final details we will be moving forward.

Chancellor's Village is a cozy, friendly place. The apartments are large and spacious. The staff is professional and kind and the dining room could beat any four star restaurant in the state. I have had the pleasure of working with Roxanne and Lara and I am so impressed with their love for the community and it's residents. My grandparents lived at Chancellor's Village until my grandfather died. "Big Daddy" could be hard to please sometimes but he was very pleased at Chancellor's Village!

the place was very nice. The marketing mgr.(Susie Goebeler) was very helpful and informative. I would love to put Mother there but we can't financially handle it.

Very clean, homelike place. Staff were very friendly and helpful. Atmosphere of eating areas and lobby were lovely. Pricey, on the range of things, but overall very nice.

Chancellor's Village is such a charming community. The apartments are large and spacious with open floor plans. The kitchens offer plenty of counter space and cabinets. (which you may not need as you will be looking forward to all of the wonderful meals Paul prepares each day). The staff is professional, warm and friendly. I have had the pleasure of meeting several of the residents at Chancellor's Village and I can tell you first hand, that they love this community and take pride in treating their neighbors as family. Chancellor Village and its wonderful staff are there to help each resident (and future resident) transition into their beautiful community with ease. We are very lucky to have such a great community in the Fredericksburg area!

We are so happy that we found this place, Mom absolutely loves it! We were impressed by this place from the moment we walked in. The marketing person we spoke with, Megan Sedlock, was like a ray of sunshine! She was so helpful and so friendly during the whole process. Now that Mom has moved in we almost can't get a hold of her, they keep her so busy with all the activities! This place has a very friendly and social atmosphere, and all of the residents seem happy. The food is also great! We'd definitely recommend taking a look at this place.